- Joined
- Jul 16, 2010
- Location
- manchester england
hi has anyone ever had this problem,i have been a member of golden tiger casino (part of casino rewards) for about 8 years,never had a problem till about 6 weeks ago when I opened golden tiger pressed connect golden tiger vanished and cosmo casino popped up so I thought golden tiger had changed it still showed my account number when I pressed connect it said wrong password.so I went and closed it and unstalled casino..then reinstalled golden tiger same thing happened again.so went onto live chat through web page and after about 1 hour and being cut off and having to keep repeating myself over and over I gave up and sent e mail with the details,after a week they sent me new password and said use this so reinstalled golden tiger used new password and same thing happened again.let them know again by email they sent reply back askins for screen shots,so I sent a video of my computer opening golden tiger pressing connect and screen changing to cosmo casino.after more waiting got reply that video and screen shots as they are blurry.replied back they are not blurry my end that was on 1/10/2018 since then they have not corresponded at all aprt from emails saying bonus this and I sent them reply asking why if I cannot log in whats the point.at one stage I was told by live chat that cosmos is part of casino rewards,when I googled it I could not see any connection.sorry for long message I just wanted a rant and to see if anyone has any ideas as it seems casino rewards don't.
thanks
Full writeup on Cosmo Casino is here.
thanks
Full writeup on Cosmo Casino is here.
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