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Kudos to GoWild

H

hucorte

Dormant Account
CM Veteran (10yr+)
Joined
Jun 14, 2008
Location
Buenos Aires
Just wanted to share my experience at GoWild Casino. So far, it´s been a great experience: very friendly chat service, they also speak Spanish, which has made things easier for me. They answer emails almost immediately. They´ve given some great gifts. It´s for sure that they are making their best effort to be fully accredited in the near future. I vote for GoWild. Accredited now!
 
Yep I rate them highly also, I remember one night I had just deposited and opened live chat to claim my bonuses and ended up speaking to a CS girl (Claire) for well over an hour amongst all other things the World of Warcraft lol.

I`ve never had problems with them but was a little concerned over the Serbian fiasco and thus stopped playing there, but, all that is water under the bridge now and I wish them luck with their BoF here (oops World of Warcraft flash back then, a Paladin buff lol).

Just a few aspects i`d like to see changed there and that`s a flush reverse withdrawal option (even though this doesn`t affect blue tier players and above), and some of their T&C`s made clearer, but overall I really do rate them, and would recommend them to friends :thumbsup::thumbsup::thumbsup:
 
Seventh777 said:
Yep I rate them highly also, I remember one night I had just deposited and opened live chat to claim my bonuses and ended up speaking to a CS girl (Claire) for well over an hour amongst all other things the World of Warcraft lol.

I`ve never had problems with them but was a little concerned over the Serbian fiasco and thus stopped playing there, but, all that is water under the bridge now and I wish them luck with their BoF here (oops World of Warcraft flash back then, a Paladin buff lol).

Just a few aspects i`d like to see changed there and that`s a flush reverse withdrawal option (even though this doesn`t affect blue tier players and above), and some of their T&C`s made clearer, but overall I really do rate them, and would recommend them to friends :thumbsup::thumbsup::thumbsup:
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DERAIL-

Nah- call of duty modern warefare is where its at mate. first persn shooters all the way. not into that role playing stuff.
 
hucorte said:
Just wanted to share my experience at GoWild Casino. So far, it´s been a great experience: very friendly chat service, they also speak Spanish, which has made things easier for me. They answer emails almost immediately. They´ve given some great gifts. It´s for sure that they are making their best effort to be fully accredited in the near future. I vote for GoWild. Accredited now!
Click to expand...

Well I played there and had to wait up to 20 minutes for online chat and they have no phone service. on 5 deposits got absolutely nothing bad run i guess and not only that in total i have a 100 loyalty points on 5 deposits. The bonuses like the free spins well thats a bit of a joke ,anything free i guess is good but never got over 2 dollars in any of them. I also emailed the rep here 7 days ago and have had no response. Accredied now ,hmmmm i cant a agree on that one but its just my opinion.
 
same_old said:
DERAIL-

Nah- call of duty modern warefare is where its at mate. first persn shooters all the way. not into that role playing stuff.
Click to expand...

I used to play CoD, (2 iirc, the actual game in single player mode was awesome), as far as MMORPG`s go they are in a different ball park, each game play session is completely different, you don`t have to role play as such (I don`t), and WoW has a 10 million world wide player base, it has games inside the game where you can win some serious cash also (arena PvP), I know only to well the adrenaline rush FPS`s give but imho they do not compare with the 5-10-25-40 man raids that RPG`s give, killing the end boss for the 1st time in instances is one helluva rush ;).

Sorry for the derail lol.
 
Nifty29 said:
FYI whether you win or lose is irrelevant when it comes to whether they should be accredited.

It seems silly that anyone would object based on not winning. :rolleyes:
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who ever said its relevent if you win or lose before there accredited you should learn to read .So nifty what does make an accredited casino
 
unhappy said:
who ever said its relevent if you win or lose before there accredited you should learn to read .So nifty what does make an accredited casino
Click to expand...

You should learn to stop being so rude.

You said they shouldn't be accredited based on waiting 20 minutes for live chat and all your losing deposits. It's what you said. I don't see any other reason that you provided.

If you want CMs definition of what constitutes an accredited casino go check out the CM website. It doesn't matter what I think.
 
Nifty29 said:
You should learn to stop being so rude.

You said they shouldn't be accredited based on waiting 20 minutes for live chat and all your losing deposits. It's what you said. I don't see any other reason that you provided.

If you want CMs definition of what constitutes an accredited casino go check out the CM website. It doesn't matter what I think.
Click to expand...

rude your one always opposing what people write in here. Also there was more to what i said than just 20 minutes for live chat. And i wasnt rude, if you cant take critisim you should talk on here
 
Please note that this is not an argumentation con or pro accreditation.

I signed up yesterday. Chat support was friendly and helpful. There were some brief technical problems and chat was unavailable then, but except for that it was fast. Welcome bonus and free spins were credited instantly.

unhappy said:
understandable ,did you find the casino abit glitchy or was it just my computer
Click to expand...

Some of the slots didn't load properly after first download, don't remember exactly what happened but it took like 10 secs or so before it looked normal.

You can't check the playthrough yourself, that's a disappointment. I usually only play at casinos where you can do that.

Emme
 
ok i have been playing go wild since they opened.....i have $3600 or so in deposits, and i have cashed out 3 times. i am down about $400 total.

and i also have had many other times where i could of cashed out way more or just cashed out....( i am greedy and have a hard time cashing out)

chat service is almost always fast....sometimes people are busy can't help that.

i cash out by check courier, i cashed out saturday morning and i know the cheque will be here by tuesday.

my bigest complaint about go wild are 2 things.....

1. when i go to get my bonus, i say what's my bonus for $150? they tell me how much it is then try to upsell to $200 or $250. i don't like that.

2. you cannot play progressive slots when you have a bonus balance. it is forbiden as the chat operator told me. so beware of that.

melissa the vip rep is awesome, great service returns emails right away.

so overall i think they are worthy of being accredited.
 
Omfg 2nd time in a week but this time a higher stake \o/, I cashed out and left the odd £50, and thought might as well try BDBA, and boom....

2ndtimeinaweekbdba.webp

Having an absolute ball at MGS casinos atm:)
 
unhappy said:
rude your one always opposing what people write in here. Also there was more to what i said than just 20 minutes for live chat. And i wasnt rude, if you cant take critisim you should talk on here
Click to expand...

If SOMETIMES (not always) disagreeing with what others say is RUDE, then you must think EVERYBODY must be rude. :rolleyes:

Can you please point out the ' more to what you said ' part as I still just see your only complaints being one live chat delay and losing - neither of which is relevant when it comes to accreditation.

I'm sorry but telling someone they didn't read something properly IS rude.
 
Hi everyone,

2. you cannot play progressive slots when you have a bonus balance. it is forbiden as the chat operator told me. so beware of that.
Click to expand...

Please allow me to transfer this to our management.

melissa the vip rep is awesome, great service returns emails right away.
Click to expand...

It's good to hear you have such high opinion about our VIP Manager. I'll pass it on to her :)
 
marcsudbury said:
melissa the vip rep is awesome, great service returns emails right away.
Click to expand...

Idd she is <3, last year I had a brief spell in hospital and I emailed her to ask if she could claim my Wednesday Deluxe for me (100 FS`s on BDBA), not only did she do that for me but she also left a little present in my account, to make me feel better when I returned home:).
 
lnspin said:
Hint : if theres any way you can do this send me a pm, Im sick of everything out there and would love to play MG again, even if its only the old games
Click to expand...
"would love to play MG again.." means you must have played (and had real accounts?) before. Why don't you go back to those casinos and ask if they have the "USA version"?
You should then be able to use your old account on the new software, and so get round the "no new players" rule.

KK
 
KasinoKing said:
"would love to play MG again.." means you must have played (and had real accounts?) before. Why don't you go back to those casinos and ask if they have the "USA version"?
You should then be able to use your old account on the new software, and so get round the "no new players" rule.

KK
Click to expand...

KK:

I think US players also wanting those new games but "us version does not have".

Last year, I went to a foreign country where online gaming is un-lawful.
I came up with this solution. I set up a computer in my house in Australia.
And remote connect to it using VPN. Then I can play whatever games, I want to play.
 
I play at GoWild for more then 1 year now and have good times here.
Did make some withdrawals, but recently (since serbia) the live support team is hard to reach, I hope it gets better soon.
Click to expand...

Hi,

GoWild's customer service is as good as it used to be and in fact even better than before. Our skilled team of professionals are available 24/7 and at your service to assist with any requests our players have.

As always, live support can be reached either from our website or directly from our software and expect an immediate response.

We are here as well for any request.

Please feel free to contact us with anything you need.

Gia
 
Update

Just wanted to update the info with the withdrawal process. I withdrew, then immediately received an email requesting my documents. I sent them. 5 minutes later I received an email saying they were approved. 5 hours later the money was in my ewallet. I am extremely glad and it is so far the best casino I have played at. Congratulations once again GoWild, special thanks to Rachel and Daniela from support. :)
 
Excellent...

Today i got a 300% bonus + 35 free spins on Hitman + 500 loyalty points on my €25 deposit. The bonus was added into my account instantly and i ony had to promise the CS that i would win :D

I completed the WR and did a cashout for €850. I already sent in my docs so i expect it to be in my Neteller very soon.

Support has delivered me excellent and friendly service (again) all day.

I only wish there was a way to see playthrough in the software itself, that would be a lot easier.

Personally i think they are worth the accreditation :thumbsup:

Frank
 
De Beuker said:
:eek2:
Holy cow!!

Are you some sort of super-VIP??

Congrats on your cashout!!:thumbsup:

And thanks Gia for restoring my promotions!:thumbsup:
Click to expand...

Nope. Not even close :o

Actually, i took the €10 + 25 free spins on TS2 before as a new player (no-deposit, CM only :D) and this has been my very first deposit here.

This will be the 2nd MGS casino i'm going to play more often, next to 32RED.

Frank
 
Repro said:
Today i got a 300% bonus + 35 free spins on Hitman + 500 loyalty points on my €25 deposit. The bonus was added into my account instantly and i ony had to promise the CS that i would win :D

I completed the WR and did a cashout for €850. I already sent in my docs so i expect it to be in my Neteller very soon.

Support has delivered me excellent and friendly service (again) all day.

I only wish there was a way to see playthrough in the software itself, that would be a lot easier.

Personally i think they are worth the accreditation :thumbsup:

Frank
Click to expand...

I started the post. The least I expect is an offer like this ;)
 
pinsnpies said:
According to Halley, it can now take up to a week to get paid so beware.
Click to expand...

Hi Pinsnpies,

After the withdrawal request has been submitted there is a pending period of 24hrs during which a player can reverse his withdrawal request himself, should he chooses to of course.

After this period winnings are subject to verification, the usual time is around 24 hours after the pending period is over. On some rare occasions it can be a bit longer, if an additional verification has to be done or it's the weekend/holiday. However, this is very rare and it takes up to 48hrs for winning to be processed.

After the verification of players withdrawals, winnings are being credited.

I've spoke with your VIP Manager, Melissa, about your question, she will contact you shortly.
 
After this period winnings are subject to verification, the usual time is around 24 hours after the pending period is over. On some rare occasions it can be a bit longer, if an additional verification has to be done or it's the weekend/holiday. However, this is very rare and it takes up to 48hrs for winning to be processed.
Click to expand...

I Disbelief this statement entirely, I am waiting on two payments that I requested over two weeks ago.

I've been in contact (numerous occassions) with Live Chat and they fob me off, telling me to contact the Finance department, forwhich I have contacted at least four times, with no reply I might add (EDIT: was in my Spam).

Personally I don't think GoWild has that great a service.
 
Last edited:
ejsmith said:
I Disbelief this statement entirely, I am waiting on two payments that I requested over two weeks ago.

I've been in contact (numerous occassions) with Live Chat and they fob me off, telling me to contact the Finance department, forwhich I have contacted at least four times, with no reply I might add.

Personally I don't think GoWild has that great a service.
Click to expand...

Hi Ejsmith,

Please PM me with your account number and I'll check with our Finance department about the status of your payment.

@Pinsnpies
Our finance department confirmed your winnings have been processed yesterday. Do you mind confirming that everything is in order?
 
Hi Gia,

Details sent via PM.

Looking forward to your reply, hope you can help resolve the issue.

Regards,

EJS.
 
ejsmith said:
Hi Gia,

Details sent via PM.

Looking forward to your reply, hope you can help resolve the issue.

Regards,

EJS.
Click to expand...

Hi Emma,

As mentioned earlier on in our private correspondence, I'm pleased to inform you that your withdrawal will be processed tomorrow.

Please note that on some rare occasions additional verification of winnings is needed and the waiting period is a bit longer, however, the usual waiting period for processing the withdrawals is around 48 hrs, excluding weekend/holidays.

Enjoy your winnings and I hope there are many more coming your way very soon :)


Best regards,
 
"Forbidden

You don't have permission to access / on this server."

..when i try to access the site..is it because i'm in Israel? If so then that's a first..usually i'm able to at least access a casino site to check if players from Israel are accepted or ask live chat.
 
Hi Gia,

I've sent another PM.

This time ive waited 4 weeks for a payment (£700)

What is going on with Go Wild?
 
ejsmith said:
Hi Gia,

I've sent another PM.

This time ive waited 4 weeks for a payment (£700)

What is going on with Go Wild?
Click to expand...

Hi Ejsmith,

We are very aware of your withdrawal.

Please note that at times additional verification of the game play has to be obtained before proceeding with the payment. This is only done in cases when a suspicious activity has been detected.

Our Finance department has already contacted you on this regard and notified of the current status of the payment.

As soon as I receive any updates about your withdrawal, I will contact you about it.

Best regards,
Gia
 

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