- Joined
- May 22, 2012
OK, so you saw my colossal Rhino video from this morning, cashed out over 3k from Casumo. Got a docs e-mail about 6 hours later, saying w/d was reversed as needed KYC.
Submitted docs in reply to the e-mail as requested, 2 minutes later went on chat. The chap was great, kept me on hold and told me docs received and OK, he was chatting to payments as I waited.
Within 5 minutes or so the payments had confirmed docs, I initiated the w/d again while on chat and was told it would be processed there and then, which it was!
Went into my account and sure enough a big 'tick' and completed! My nice 2.9k profit should hit my account on Weds when I'm in London, might even buy Dave a pint!
P.S. Actually no, he can bugger-off as he's just posted that he won even more at Guts, 8K! HIS round.
Submitted docs in reply to the e-mail as requested, 2 minutes later went on chat. The chap was great, kept me on hold and told me docs received and OK, he was chatting to payments as I waited.
Within 5 minutes or so the payments had confirmed docs, I initiated the w/d again while on chat and was told it would be processed there and then, which it was!
Went into my account and sure enough a big 'tick' and completed! My nice 2.9k profit should hit my account on Weds when I'm in London, might even buy Dave a pint!
P.S. Actually no, he can bugger-off as he's just posted that he won even more at Guts, 8K! HIS round.