Kudos Casumo!

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
OK, so you saw my colossal Rhino video from this morning, cashed out over 3k from Casumo. Got a docs e-mail about 6 hours later, saying w/d was reversed as needed KYC.

Submitted docs in reply to the e-mail as requested, 2 minutes later went on chat. The chap was great, kept me on hold and told me docs received and OK, he was chatting to payments as I waited.

Within 5 minutes or so the payments had confirmed docs, I initiated the w/d again while on chat and was told it would be processed there and then, which it was!

Went into my account and sure enough a big 'tick' and completed! My nice 2.9k profit should hit my account on Weds when I'm in London, might even buy Dave a pint! :D:thumbsup: :lolup:

P.S. Actually no, he can bugger-off as he's just posted that he won even more at Guts, 8K! HIS round. :lolup:
 

Pulver

Senior Member
webmeister
PABaccred
Joined
Aug 5, 2009
Location
Tellus
Congratulations on your win!

Casumo are a top class outfit, no doubt about it.
 

incrediblestuff

SearchingForTheHolyGrail!
webmeister
CAG
Joined
Mar 22, 2010
Location
Mostly the Netherlands
Good on you mate:)

Really sad i wont be making it this year after all, as i would have loved to score a few pints off of you :p
But happy you showed the bastard Rhino who's boss!:thumbsup:
 

Mouche12

Kitty Lover
PABnonaccred
PABnoaccred
PABnononaccred
Joined
Jul 25, 2007
Location
Amsterdam
Great win Dunover, will be watching the video now - and congrats on a smooth cashout!:)
 

CasumoAffiliates

Dormant account
Joined
Jan 21, 2016
Location
Malta
OK, so you saw my colossal Rhino video from this morning, cashed out over 3k from Casumo. Got a docs e-mail about 6 hours later, saying w/d was reversed as needed KYC.

Submitted docs in reply to the e-mail as requested, 2 minutes later went on chat. The chap was great, kept me on hold and told me docs received and OK, he was chatting to payments as I waited.

Within 5 minutes or so the payments had confirmed docs, I initiated the w/d again while on chat and was told it would be processed there and then, which it was!

Went into my account and sure enough a big 'tick' and completed! My nice 2.9k profit should hit my account on Weds when I'm in London, might even buy Dave a pint! :D:thumbsup: :lolup:

P.S. Actually no, he can bugger-off as he's just posted that he won even more at Guts, 8K! HIS round. :lolup:

Dear dunover,

Congratulation on nice win, I am really glad that you had great overall experience. :D
 

Slotaholic

Full Member
Joined
Feb 28, 2011
Location
Sweden
A thanks to Casumo from me to.
Great support and great selection of games.
Top support and i who needs doa when you have Novomatic =)

/Slotaholic


casumo.jpg
 

worldlad

Crybaby McCryface
Joined
Jul 8, 2016
Location
Who gives a shit
A thanks to Casumo from me to.
Great support and great selection of games.
Top support and i who needs doa when you have Novomatic =)

/Slotaholic


View attachment 75558

Nice! Did you get free spins as well?

I love this machine but never really done that well and seems to take ages actually getting the feature.

I'm no longer a customer of Casumo as they charge just to make a deposit and I find it totally out of order and I didn't win at all but gave the site a good go. The range of games is good and the customer service is excellent.
 

slot_zombie

Senior Member
Joined
Jul 25, 2014
Location
UK
I'm no longer a customer of Casumo as they charge just to make a deposit and I find it totally out of order.

This. I wonder if they have any idea of the amount of custom they must be losing to competitors like Mr Green & Leovegas, by charging fees to deposit? Very short sighted policy IMO.

Nice site, but I'm buggered if I'm going to be down 2.5℅ of my money before I've even played my first spin....
 
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