Feedback Justspin casino

[curremon]

They advertise on their front page that you can be sure that you get your withdrawals in couple hours.
Well... Ive been waiting and waiting and when i asked about this they said it can take up to 72hours...

Is this really allowed advertising from mga licensed casino ?

 

[curremon]

24h passed and still pending...

 

[Fiekie247]

Well make no mistake Bitcoincasino.io did the same and I called them out.
They take on average 30 minutes and I told them shhiitt about this below. As I expected my money to be in my account in less than 5, however They said they try to make 5, but I had 3 withdrawals and the quickest was 17 minutes.




Maybe you can report Just Spin for false advertising?

 

[curremon]

I tried to do that and mga said contact IBAS .. they are not listed on IBAS .. so i dont know what to do.

 

[curremon]

Someone please ?

 

[curremon]

60 hours and still pending D what a fucking joke this group is

 

[Kiima]

I havent got my withdrawal either in 48 hours. Did someone receive money at last?

 

[Kiima]

60 hours and no withdrawal.

 

[sapit222]

They are part of The Betpoint Group.
Try to contact them?

It says they have UKGC license on their home page?

 

[Kiima]

Thanks!

 

[nabbz]

They put my withdrawal back in my account less than an hour after initiating it, asking for verification. I sent in my stuff, and had confirmation they were received on the 31. of October. Still nothing. Not a peep. Account still not verified. Was only a 100 euro or so, so I played it back and will never use them again. Can't be bothered.

In my opinion they're full of shit and you should stay away. I'm sure you'll get your money eventually, but this kind of crap is not acceptable.

 

[tito]

It past more than 96 hours already.

terrible

 

[curremon]

After complaint to mga its finally changed Still its missleading since their withdrawals are anything but quick.
min 72hours , most of the times over that.

 

[JohnSnow]

Anybody still playing here? Is this a legit casino?

 

[spiker1977]

Its legit, but i would not use them.
Fee on deposit+withdraw, slow withdraw time, slow verification.
A new casino group that makes the customer to pay there learning prosess.

 

[anddi32]

Looks like here is 5 euro fee in withdrawals and 100 euro min. withdrawal. So if you are low roller this isn't your place. And actually I personally avoid all places where is some ridiculous fees in transactions

 

[JohnSnow]

Saw a complaint on askgamblers on a 70k withdrawal. Looks like they paid it in full this is on the sister site of this casino or the parent casino @ 21.com. Maybe I would give them a go but I think it would be wise to verify your account before you make any deposit however it seems that some casino's even refuse to do this untill you have made a deposit first. I guess it's because you can't verify your deposit method before making a deposit.

 

[curremon]

There is better casinos, so if you dont want to wait ages if you win dont play here...

 

[nabbz]

Dragging this thread back up. After never actually having my account verified at Justspin, I asked them to close my account. Never had a response to that either.

Without realizing they were part of the same group, I signed up at Nitro Casino. Only deposited 20 euro, but figured I'd get the verification done ASP. It has now been three days. No email confirmation of received documents. Documents still listed as "under verification". This seemed awfully familiar and it finally dawned on my that Nitro and Justspin were the same crooks. Went back to Justspin... and yeah, my account is still open and my documents are still "under verification".

Absolutely unacceptable on all fronts. Requested closure of my accounts on both sites, so I guess we'll see if do so this time.

Just stay away from any casino that's part of BP Group. Obviously not everyone will have this experience, as I'd imagine they wouldn't stay in business then, but there are far more trustworthy options out there.