Just who are zero36?

pinsnpies

Experienced Member
PABaccred
PABnononaccred
Joined
Sep 10, 2008
Location
Bangor North Wales UK
I am having problems with these people. It says on their website they are owned by the palace group. On the palace group website they are not listed as a subsidary. I call the number on their website and ask if they are owned by the palace group and the guys says no.
When I read out the statement from the about us section, he proceeds to hang up. I was asked to send documents for a withdrawal and the email bounces back? I was paid by them back in January but that was only for a small withdrawal. They never asked for documents then. Just a phone verification.

*edit* just rung the palace group number and the guy I spoke to before when I rung the zero 36 number answered. I say its me calling again again and he states "we are not part by the palace group" When I question further, the line goes silent. I have just sent my documents to the spin palace email address as they are blatantly the same people.
 
They are lying.

The online link goes to Jackpots In A Flash - and this IS most certainly a Palace group casino.

Zero 36 is a mobile casino, and the "online" is simply the flash version of Jackpots In A Flash (watch your browser closely;) ).

Zero 36 also has the eCogra seal, and it is genuine - so submit a complaint to eCogra, not forgetting to mention the "confusion" support seem to have in remembering who they work for:rolleyes:
 
Thanks vinyl. Sent my documents to the spin palace email as the zero 36 one bounces back :rolleyes: Also the zero 36 toll free number doesn't work either.

"We're sorry. There's a problem with the e-mail address(es) you're trying
to send to. Please verify the address(es) and try again. If you continue
to have problems, please contact Customer Support at (480) 624-2500.

<efrat@zero36.biz>:
216.69.186.201 does not like recipient.
Remote host said: 550 #5.1.0 Address rejected efrat@zero36.biz
Giving up on 216.69.186.201."
 
Woohoo. Now getting the document runaround. Driving License rejected
"The copy of your drivers license was not legible"
Seems perfectly legible to me tbh :(
 
Woohoo. Now getting the document runaround. Driving License rejected
"The copy of your drivers license was not legible"
Seems perfectly legible to me tbh :(


Have you used this same file with other casinos?

In particular, have you used it with another Palace Group casino?

You could always PAB, and get a second opinion as to whether your file is not legible, or whether this is a load of BS.
 

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