- Joined
- Sep 10, 2008
- Location
- Bangor North Wales UK
I am having problems with these people. It says on their website they are owned by the palace group. On the palace group website they are not listed as a subsidary. I call the number on their website and ask if they are owned by the palace group and the guys says no.
When I read out the statement from the about us section, he proceeds to hang up. I was asked to send documents for a withdrawal and the email bounces back? I was paid by them back in January but that was only for a small withdrawal. They never asked for documents then. Just a phone verification.
*edit* just rung the palace group number and the guy I spoke to before when I rung the zero 36 number answered. I say its me calling again again and he states "we are not part by the palace group" When I question further, the line goes silent. I have just sent my documents to the spin palace email address as they are blatantly the same people.
When I read out the statement from the about us section, he proceeds to hang up. I was asked to send documents for a withdrawal and the email bounces back? I was paid by them back in January but that was only for a small withdrawal. They never asked for documents then. Just a phone verification.
*edit* just rung the palace group number and the guy I spoke to before when I rung the zero 36 number answered. I say its me calling again again and he states "we are not part by the palace group" When I question further, the line goes silent. I have just sent my documents to the spin palace email address as they are blatantly the same people.