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Junglong Tianjin CN - HELP!

B

babysister

Dormant account
CM Veteran (10yr+)
Joined
Jul 13, 2002
Location
Hou, Tx. USA
Has anyone ever seen this processors name used?

JUNGLONG TIANJIN CN

This morning I checked my bank statement and found 18 charges for over 700.00 dollars. All I know is that it is an international charge. These charges appeared right after I had made a deposit to a reputable casino that I always play. I guess that someone has hacked my account! I have had this same bank account for 10 years, played and deposit at casinos with no problems. Never had a problem withdrawing mony to this bank account and now someone has screwed with my account! My account has been closed and now I will be awaiting the investigation to get my money back. This just donkey sucks! I have a pending withdrawal from my favorite casino and don't know what to do.

Be on the lookout for this hacking processor on your bank statements. Be careful and be safe at the casinos!
 
What a nightmare for you. I do hope the bank takes care of this... I would be going out of my mind with worry. (And I do hope this was not a household expenses account - rent/mortgage, groceries, utilities, etc.)

Just in case this is casino processor related, maybe you could PM the reps of the casinos where you've used this bank account for deposit/withdrawal, along with processor name and transaction times, and just ask nicely if they're familiar with this processor/business.

Good luck!
 
Hackers

Hi, Mousey,

This was my primary bank debit card that I have used online. The bank did call me back and said the charges were out of China. Never been there and I am in the US. Never played at any casinos out of China that I am aware of. (Inetbet, Intertops, Wizbet, Raging Bull??)

I was so pissed when I saw all those charges, one right after another! I knew the charges had to come from a casino. The amounts were in increments like casino deposits. Very similar to deposits I would make like 53.00, 25.00 75.00, 29.00 and so on. I am just thankful the bank will refund the money due to fraudulent charges. But that still don't make up for the fact that someone can just easily steal my money and no one will be held accountable!

Thanks for the advise on contacting the casinos. I had not thought about that.
 
wow this sure is scary :( also if you google the name this comes up :confused:
 

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Hackers

I do not know for sure if the charges came from a casino. But I believe that my last transaction was to a casino and right after that, all 17 of the charges appeared. I know for a fact that Inetbet has always used the same processor that shows on my bank statement, MYASIACALL. So I have no issue with them, been playing there for years and the same with Intertops.

On my last deposit at the casino, when I made a deposit and it was declined. Statement said they could not find a processor for the transaction so please try again. Second time the deposit was approved. I suspect these deposit requst are going somewhere so someone is obtaing the info since they are looking for a processor in China?. Does this make since? This has occurred several times when the deposits where made, then delined. Resumit deposit, then approved. I don't know if this is what's going on, but I believe the processors are involed somehow and not the casinos. Make since?
 
I had two charges on my bank card, too.

I called my bank and they asked me if I bought any clothing on-line and that the date of purchase was over two weeks ago, so a delay in posting from my account.

They are investigating this and hopefully I will receive refund to my account. I cancelled my Debit card and getting a new one. I will never use my bank card again for this. Lesson learned.
 
I had several similar charges pop up this morning. The transaction dates were from 5/7, 5/8, 5/9, etc. My bank indicated that the vendor probably waited to actually process the charges in a large batch all at once. That would be the reason for the delay in posting to my account. It seems highly unlikely that we were all hacked.
 
MyDogMick said:
I had several similar charges pop up this morning. The transaction dates were from 5/7, 5/8, 5/9, etc. My bank indicated that the vendor probably waited to actually process the charges in a large batch all at once. That would be the reason for the delay in posting to my account. It seems highly unlikely that we were all hacked.
Click to expand...

I had a text alert from my bank this morning. Then I noticed it too.

I think that we may have been hacked. Why would you think otherwise?
 
babysister said:
Hi, Mousey,

This was my primary bank debit card that I have used online. The bank did call me back and said the charges were out of China. Never been there and I am in the US. Never played at any casinos out of China that I am aware of. (Inetbet, Intertops, Wizbet, Raging Bull??)

I was so pissed when I saw all those charges, one right after another! I knew the charges had to come from a casino. The amounts were in increments like casino deposits. Very similar to deposits I would make like 53.00, 25.00 75.00, 29.00 and so on. I am just thankful the bank will refund the money due to fraudulent charges. But that still don't make up for the fact that someone can just easily steal my money and no one will be held accountable!

Thanks for the advise on contacting the casinos. I had not thought about that.
Click to expand...


Processors are not owned or otherwise related to the casinos... All they do is process money, and for US facing casinos especially, these processors can be anywhere - and China seems to be common these days. I'm not saying these charges came as a result of depositing/withdrawing at a casino, but it's beginning to look like it could be related. Whether it was someone hacked players (stealing ID), or some lowlife hacked the processor.... players have to give out too much personal and financial info in a wildly unsecure fashion just for the privilege of playing online which leaves us easy targets.

And a few words of advice to all: please, please do not use your household account (be it checking, debit or credit card) for online gambling - especially if you are in USA. One SNAFU like this and your finances go to heck. Stay on top of your transactions, note date, time, amount and casino, check banking/card statements often.

(For the record, I haven't played online in years. Too much trouble and expense moving a few bucks there to here and back for it to be 'fun' anymore.)

Hope this works out for all of you. Please let us know how this goes.
 
I've read this thread from start to finish or should I say to now! And now I will give a related story that almost mirror's your's?

I was playing at a not so reputable casino that give's lot's of freebie's and I decided it felt like a came was gonna bust wide open? So I deposited $20.00 from my bank card and went on to lose it?

Here's the catcher I went to my online bank statement and the deposit was done thru a processor in China never never land is what I call it! At any rate the very next day expecting a withdrawal from a accredited site I went to my small regional bank and MY GOD :eek2: There was a charge for 703.90 from a men's clothing store in Paris, France?

I went to my bank in person and I had to speak to the manager whom is a friend and stated that the charge's were bogus. Just like you my card was canceled and a new one sent out. But I had to wait for bank investigator's to see what was up? They dropped the charge from the french clothing store.(and by the way the google told me that they had stolen over 10 million dollar's in the past 12 month's)

I fear that this may be the hydra that got me babysitter?It is attached that certain processor pout of never never land?Be careful about this casino that you play at they often will substitute a processor if your 1st try fail's or other given circumstance. Peace Out! Out Of The Mist! shewoff
 

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secret2 said:
I had a text alert from my bank this morning. Then I noticed it too.

I think that we may have been hacked. Why would you think otherwise?
Click to expand...

I don't believe its hacking because I knowingly deposited at casinos. The transaction dates match my activity and the amounts are consistent with what shows up on my bank statement. I think the processor just took time to finalize and actually run the charges.
 
Hackers

In my case none of the deposits that I have made match up to these bogus charges! Each time I made a deposit, I would get a comfimation email from the casino with the processors name. It would then show up on my bank statement. So no, these bogus charges are not delayed charges.

Ok, so US players have no way to address this? We are at the mercy of hackers, no way

to find out who is doing this? I guess hackers know players can not get help from their banks, so we are playing at our own risk. This is so frustrating. The little money that I have won is not worth all the money that I have lost depositing at casinos!

I quit! This was a fun sport for profit, but is it really worth it in the long run? I am going over all my accounts and adding up all the money in deposits that I made and asking myself, what do I have to show for it. How much have I won just having fun on the computer? NOTHING! (drop the mike)

DONKEY SUCKS!
 
As much as I empathize and feel that some blame should be apportioned to the casino, unfortunately these events can occur to anyone at any time.

I am just as likely to compromise my personal details online shopping as I am depositing at a gambling site. My card got fleeced for a couple of hundred a few years ago, and I believe the crooks purchased some DIY equipment with it. I knew there and then it could have never been me!

Banks aren't particularly hasty in disclosing their fraud investigative procedures, but I'm certain that all monies will be refunded in time to those affected. It is grating having to wait in excess of a week for this, whilst feeling like the spotlight of suspicion is on you in the meantime.

The only way to avoid this from ever occuring again would be to never make online transactions again, something that is not realistic in this day and age :(
 
A common trick used by scammers is they buy these card numbers in bulk (The person who hacked the info would not do the scamming themselves, too risky and not lucrative enough when you can sell card numbers). They'll then use a merchant provider with insecure or poor verification, setup the account in the name of a familiar sounding business, link it to some eCommerce software and go to town on their purchased cards. They'll also mimic your location using SOCKS5 so that the verified by visa/mastercard will allow the transaction.

Remember that the onus is on your bank to cover fraud losses and not you. Make sure you know your rights with the card issuers and report fraud and cancel the cards. The bank is required under their relationship with Visa and Mastercard to report the dodgy payment processors and get your money back into your account as soon as possible with no detriment to you.

In regards to the card numbers source, unfortunately people have multiple ways of doing this, from rogue employees to people attacking and hacking the weakest points of the site. Best thing to do is just report it to the bank and the next level up at Mastercard or Visa will do the investigating.
 
I will only say that yes, the danger of having our ID and/or financial info stolen is always with us if we shop online, or bank online, swipe our card at the grocery, etc.

BUT the fact that USA banks are still under the absurd UIGEA making it illegal for our banks to knowingly process offshore gambling transactions means that we are at higher risk. Why? Just ask any RTG casino rep how easy it is to find a processor that will handle USA customers, and how difficult it is to find an 'honest' processor that will do the side stepping and smoke and mirrors necessary to get those transactions to go thru, meanwhile those processors - which may up and disappear at any time - charge the casino insane amounts for doing so.

These casinos and processors are scattered around the globe.... and if an employee (casino or processor) finds a way to steal customer info? Then what?

Our gov't, in all its wisdom, has thrown us to the wolves. /rant

edited to add... forgot to add that there is also the possibility of thieves hacking the casino payment system itself. We may never know how or when or who in these particular cases. Which, in my mind, makes it even more dangerous for players.
 
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Mousey said:
there is also the possibility of thieves hacking the casino payment system itself.
Click to expand...

Any casino/processor should not be storing financial information on their servers in an unencrypted manor. Nor would they have any form of remote access to such information protecting their customers data. If they have been, that's a huge lawsuit waiting to happen.
 
Here we go again. I guess it's my turn. Two fraudulent charges to my debit card 79.00+change just hit within the last few hours.


If anybody is interested the name on them is Eden24


Of course this has nothing to do with the latest processor problems at RTG casinos. Purely a coincidence.
 
goatwack said:
As much as I empathize and feel that some blame should be apportioned to the casino, unfortunately these events can occur to anyone at any time.

I am just as likely to compromise my personal details online shopping as I am depositing at a gambling site. My card got fleeced for a couple of hundred a few years ago, and I believe the crooks purchased some DIY equipment with it. I knew there and then it could have never been me!

Banks aren't particularly hasty in disclosing their fraud investigative procedures, but I'm certain that all monies will be refunded in time to those affected. It is grating having to wait in excess of a week for this, whilst feeling like the spotlight of suspicion is on you in the meantime.

The only way to avoid this from ever occuring again would be to never make online transactions again, something that is not realistic in this day and age :(
Click to expand...

Oh yes, it happens offline just as much...... i had it only once in my life. Years back while living in the UK i was flying for work from BHX via Paris to Shanghai. When i tried to check in at the hotel my CC got declined, over the limit (was a work card phew).

Turns out the chap taking back my hired car at BHX airport was part of a gang and copied my card details. They then happily went shopping until the card was at its limit.

2 days later the bank had Fedex delivering a new card to my hotel in Shanghai and another 3 days later the fraudulent charges were credited back to the company account.
 
Outside of i-gaming, it has never happened to me. Not once. Not ever.

It has however, happened to me 4 times when on an i-gaming jag.

I quit for almost 2 years last time.

I came back this past January and have had nothing but trouble. Nothing has changed.

Nobody's fault but mine.

Every. Single. Time. I get in bed with i-gaming and get burned.

You'd think I would have learned by now.

So, to continue playing, I have to wait for my new card, send it in to add to my verification docs to every single casino with whom I currently have an account. Oh, and since there is no other viable method for WD now, if I do win I'd have to pay forand wait for a check that I am advised not to tell my bank where it came from. Bullshit. Enough is enough.
 
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EbeeDog said:
Here we go again. I guess it's my turn. Two fraudulent charges to my debit card 79.00+change just hit within the last few hours.


If anybody is interested the name on them is Eden24


Of course this has nothing to do with the latest processor problems at RTG casinos. Purely a coincidence.
Click to expand...

Awww.... jeeezzz... The hits just keep on coming... :( If you haven't already, please contact the reps of RTGs where you've played with a copy of the charges (you can cover/blank out irrelevant stuff) and see if they are familiar with the transactions processor.

Good luck.
 
Mousey said:
Awww.... jeeezzz... The hits just keep on coming... :( If you haven't already, please contact the reps of RTGs where you've played with a copy of the charges (you can cover/blank out irrelevant stuff) and see if they are familiar with the transactions processor.

Good luck.
Click to expand...

Hi Mousey, :)

Thanks for the encouragement, really. I don't want to sound petulant, but I'm pretty much done taking to any reps about anything. I just can't listen to all that condescending double-talk and circular answers. I have participated in threads dealing with this issue. I drew Bryan's attention to this mess a week ago. That's all I care to do.

I'm cool - I just canceled my card and have put i-gaming on hold for a while. It was time for a break anyway.

I will say though, (and I have alluded to this elsewhere) that I am shocked and very unhappy with the many blind eyes turned toward this matter. I find it very peculiar that a problem of this magnitude has not been commented on by many members who normally chime in on just about everything.

It has gone way past "processor update" and is edging over to an out and out security breach.

Add on: Actually, after posting this I realized I may have to take your advice - on the slim chance that the 2 charges are indeed legit. I don't keep that good of books and I don't want to get charge-back branded. Dammit! MORE work! Grrrrr.........
 
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Done and Done. Emailed the 2 most likely casinos to be involved.

Thanks again for the advice Mousey. :)

It really does seem the best thing to do.
 
EbeeDog said:
Done and Done. Emailed the 2 most likely casinos to be involved.

Thanks again for the advice Mousey. :)

It really does seem the best thing to do.
Click to expand...

Believe me, I know what a pain in the rear this all is. Take a deep breathe, try not to yell at anyone at the casinos or the banks, and give it time to work out. I know you are frustrated. USA players are pretty much on their own when risking playing in cowboy town, there is little anyone else can do to help.

Another thought here for all caught up in the weird charges thing... you might want to go into your casinos and either print out, or get a PDF, or save a print screen of your last couple of months of transactions. (Makes all the fun and games of playing online more like work doesn't it?) Sometimes a bank and/or credit card will get heavy handed when fraudulent charges are reported and wipe out any charges from 'strange' processors which may include legitimate along with the bad... if by any chance that happens, casino accounts may get locked till explanations are made and the smoke clears.
 
JUNLONG TIANJIN CN

:notworthy

Good news on my account! The casino has refunded the deposits that the processor had charged to my credit cards. I have a lot of respect for this casino group for taking respondsability for their processor's actions and taking care of the problem.

Good luck and be careful at the casinos!:)
 
Oh man, I forgot all about this thread.

Mousey, I did indeed get it all worked out. I'm sorry - I meant to let you know. Thanks for the sage advice again. I was just so disgusted I was going to slam all my accounts down. That wouldn't have been so good now would it, now that I maybe....sorta...kinda...wanna play a few hands o' blackjack :p

I have to say, after all my pissing and moaning, JC and CWG were very good about helping me through it

Final verdict: No harm done :)
 

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