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is this the worst bonus terms ever?

Discussion in 'Online Casino and Poker Complaints - old section' started by scrollock, Jun 19, 2005.

    Jun 19, 2005
  1. scrollock

    scrollock Senior Member

    Occupation:
    google
    Location:
    boro, uk
    have been given a 10 loyalty bonus by belle rock, have managed to roll this up to 50 using the usual excluded games ( i played them because i didnt expect the bonus to last to long)

    with me getting upto 50, which is the typical minimun withdrawal for a MG casino, i phoned up CS to find out what the T+C's are on my fantastic 10 bonus, i found out the wagering requirement was 2000 & it was slots only.

    so the bonus T+C's are x200!!!! on slots!!!!!

    i have 50 now sitting in my account, i'm not even going to bother playing the slots, feel free to close my account now!!!!

    belle rock you really have surpassed yourself now, i dont expect you to give money away, but likewise i dont appreciate you taking the pi$$.
     
  2. Jun 19, 2005
  3. scrollock

    scrollock Senior Member

    Occupation:
    google
    Location:
    boro, uk
    sorry i lied, i was told i was allowed to play keno aswell
     
  4. Jun 24, 2005
  5. scrollock

    scrollock Senior Member

    Occupation:
    google
    Location:
    boro, uk
    have just had a read through of how i qualified for the bonus, apparantley i had spenta 10,000 to get my 10 bonus, so to have the T+C's what i was quoted above is ridiculous. so i thought i better phone up belle rock and check that what i was told originally was correct, i found out it wasn't

    so apologies to belle-rock, but never the less i wouldnt have complianed if i had been told the correct T+C's to start with.

    my account with them remains open, however i cant wait for my next encounter with their CS.
     

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