hey, I'm new here...
please tell me if this is the norm with bonuses...
I made a 25E deposit at Betfair casino.After a while playing blackjack, i got a popup that said i had earned a 50E bonus! I accepted it( after confirming on the phone it was a 10x playthrough requierement).
I lost that money, and i deposited again yesterday.After playing a while, i noticed that my real money balance was 0E and my bonus balance was 28E...
On the phone they told me that, because I had a remaining balance of 0.09c , my funds are now bonus funds. They only thing they could do was to remove my bonus balance so to clear the bonus requirements...
please tell me if this is the norm with bonuses...
I made a 25E deposit at Betfair casino.After a while playing blackjack, i got a popup that said i had earned a 50E bonus! I accepted it( after confirming on the phone it was a 10x playthrough requierement).
I lost that money, and i deposited again yesterday.After playing a while, i noticed that my real money balance was 0E and my bonus balance was 28E...
On the phone they told me that, because I had a remaining balance of 0.09c , my funds are now bonus funds. They only thing they could do was to remove my bonus balance so to clear the bonus requirements...