Is All Slots in trouble?

[inthestretch]

I've been a loyal Jackpot Factory player for years.However, Feb 9th, I made a withdrawal which normally would haeen processed the following Tuesday. By Thursday, realizing, it was still "work in progress", I got in touch with them. I was informed that after 8 years of withdrawals, there was now a document issue going back to 2008. After sending them the required documents, I've now received two other requests, the last one being a "notarized" passport. "Notarized"? I now have to pay a notary to get my withdrawal? I've never heard of this. Since when? Is this a stallng tactic or have other players ever run into this?

 

[maphesto]

I suggest you ask their rep here!

Btw, welcome to the forum!

 

[deepsky2]

I've been a loyal Jackpot Factory player for years.However, Feb 9th, I made a withdrawal which normally would haeen processed the following Tuesday. By Thursday, realizing, it was still "work in progress", I got in touch with them. I was informed that after 8 years of withdrawals, there was now a document issue going back to 2008. After sending them the required documents, I've now received two other requests, the last one being a "notarized" passport. "Notarized"? I now have to pay a notary to get my withdrawal? I've never heard of this. Since when? Is this a stallng tactic or have other players ever run into this?

I think thats uncalled for. That hasn't happen to me but other issues have in the past. One time they were my Fav casino was a VIP etc I wont get in to but I would stay from them they are not the same casino that they were a few years ago. They have lost touched with there valuable customers and dont seem to care in loosing them.
Also surprised to see accredit!!!!!!!!!!

 

[chuchu59]

I've been a loyal Jackpot Factory player for years.However, Feb 9th, I made a withdrawal which normally would haeen processed the following Tuesday. By Thursday, realizing, it was still "work in progress", I got in touch with them. I was informed that after 8 years of withdrawals, there was now a document issue going back to 2008. After sending them the required documents, I've now received two other requests, the last one being a "notarized" passport. "Notarized"? I now have to pay a notary to get my withdrawal? I've never heard of this. Since when? Is this a stallng tactic or have other players ever run into this?

With casinos that do this, the right thing to do is approve your w/d and concurrently ask you for your docs. Being a loyal customer for years the current w/d should be processed as normal and segregated from any checks or requests for docs.

 

[243 lines=daft]

I've used jackpot Factory for years, mainly the First web but also AllSlots.

Never had problems with them and prior to 32 red's game-changing bonuses, Jackpot factory's ongoing 10 percent deposit bonus was one of the best MG deals going.

Maybe one of the negative side-effects of 32 Red getting so heralded (rightly) here and elsewhere is a knock-on effect on these 'not quite as good but still pretty good' MG casinos.