your opinion is asked please
I have read here in the past that any from you have closed their accounts at InetBet and asked me why.
Now here is my Problem with InetBet and i have decided to post this after i have given support and the manager the chance to reply.
I hope too that you will understand correct what i mean and dont misinterpret this.
I never had expect that a RTG Casino dont will allow you to claim bonuses, i know it only from Rival Casinos.
Tell me please what your impression or opinion is.
Before i post the original mails here i like to say that im always be a loyalty player.
Deposited many times with using bonuses what the casinos offered and sometimes without claiming a bonus, i play only slots and (video Poker only at MG), i play fair.
Never had a big problem with InetBet and i spoke every time from a good casino what i also recommended.
But this affair gave me the occasion to post this.
The mostly time at Inet i used the 50% or 100% bonuses if they offered and sometimes i make also once a deposit without a bonus.
This month i played with a bonus and cashed out $1.600.
Today i looked at the cashier and was surprised that my account was excluded from this Promotion. Please call customer service for more information on coupon availability.
Now here begins the story and the following mails are original
Dear ........
You were placed on the bonus excusion section as you only deposit while claiming a large bonus.
Whilst we have no problem with you claiming every bonus offer we do also expect some bonus free play as well.
If we see a sustained change in your depositing and non bonus play we will be happy to remove this bonus ban.
Kind regards
CSR Alan
--------------------------------------------------------------------------
Dear Support, Dear Emily,
very interesting your explanation but allow me please a little comment.
You offer bonuses and if one use this offers and win with these coupons you make your customers not more eligible for promotions ?
I havent expect this from a reputable casino like yours.
So long you dont will win with bonus codes already is okay but if anyone win with bonus codes you treat your customers as bonus abuser ?
I know that only from Rival Gaming and im sad that it seems now also happen at a Real Time Gaming Casino.
Im and i was since i have register at InetBet every time a loyal player and you also know that i play fair, sometimes with luck but mostly with no luck.
You know also that i have sometimes deposited in the past without using a bonus code.
I must assume that you dont like it if anyone win with a bonus.
Your handling against me is not fair but unfortunately i can make nothing much on that.
Until now i could say every time InetBet is a good casino but im not sure if i can do say further.
We are also Affiliate Partner but how should i recommend your casino if i must make those experiences.
What do you mean ? Or what will you say Emily ? Maybe its your decision ?
It gives not one reason for you to ban me.
I will wait first of your answer, because im not only a player im also a representative from a website( forum) where will report about these things.
--------------------------------------------------------------------------
Firstly your attempt at blackmail will not work, no matter what casino forum you are a member of.
Secondly who said anything about winning.
You only ever play if you get a 50% to 100% bonus, we have left this for some time to see if you would play with your money, however you do not.
Bonuses are meant to be claimed by players who play with and without them.
We have no problem with a player using every bonus, as long as they deposit without them as well, you do not.
Contrary to popular belief we are not a charity and if every player abused the offers we have then we would soon be closing our doors.
Also you are not banned, you are simply not allowed to claim bonuses.
As we said if we see a change in your play (non bonus play) we will review the situation.
--------------------------------------------------------------------------
Dear Support,
i'm not satisfied with your answer.
And it's not customer friendly to set no signatur under your reply.
What's wrong to use and play with a 50% bonus up to 100 ?
I must wager these bonus and my own deposit that's my risk, you calculate these bonuses.
You must make anything that customers come in your casino and play.
I have not spoken from attempt at blackmail, you have done.
I only report my experiences with online casinos on our own site and at some other sites, also if this will be bad or not bad.
It is not my intention to make any of aggression to your casino, because it's not important for me to play at InetBet but it will influence my opinion.
--------------------------------------------------------------------------
It is our choice who we allow to claim bonuses, if you do not wish to adhere to these rules you may play elsewhere.
kind regards
CSR Alan
--------------------------------------------------------------------------
Aha, now a name.
Hi Alan,
you are absolutely correct that it is your choice.
I believe you haven't read my post or haven't understand correct.
It seems that you have not fine feeling in contact with customers.
But okay, you will concede me that my choice is to post this.
If Emily don't like to answer me i will post still this week.
Have still a nice day.
--------------------------------------------------------------------------
Dear ........
Your continued threats of posting comments regarding us will not in any way change the decision.
Post what exactly, it is our choice not to keep allowing you to claim 100 or 50 percent bonuses of every deposit, just as it is your choice to play without bonus money.
We are entitled to allow who we wish to claim bonuses, that is our choice.
You seem to not want to allow yourself the opportunity to have this decision revoked by simply playing without bonus money as well. strange that..LOL
I repeat your account will remain in the bonus exclusion category until we see a sustained change in your depositing pattern.
Kind regards
CSR Alan
PS You may post what ever you wish, that is your prerogative.
--------------------------------------------------------------------------
The last reply from CSR Alan was now enough to post this earlier and i become more and more the impression that it is going always more crazy with some online casinos.
what for representatives are sitting and working there ? they should go better to a school and learn how one contact with customers, sorry but that's my opinion
You can find Bryans full review of this casino here
I have read here in the past that any from you have closed their accounts at InetBet and asked me why.
Now here is my Problem with InetBet and i have decided to post this after i have given support and the manager the chance to reply.
I hope too that you will understand correct what i mean and dont misinterpret this.
I never had expect that a RTG Casino dont will allow you to claim bonuses, i know it only from Rival Casinos.
Tell me please what your impression or opinion is.
Before i post the original mails here i like to say that im always be a loyalty player.
Deposited many times with using bonuses what the casinos offered and sometimes without claiming a bonus, i play only slots and (video Poker only at MG), i play fair.
Never had a big problem with InetBet and i spoke every time from a good casino what i also recommended.
But this affair gave me the occasion to post this.
The mostly time at Inet i used the 50% or 100% bonuses if they offered and sometimes i make also once a deposit without a bonus.
This month i played with a bonus and cashed out $1.600.
Today i looked at the cashier and was surprised that my account was excluded from this Promotion. Please call customer service for more information on coupon availability.
Now here begins the story and the following mails are original
Dear ........
You were placed on the bonus excusion section as you only deposit while claiming a large bonus.
Whilst we have no problem with you claiming every bonus offer we do also expect some bonus free play as well.
If we see a sustained change in your depositing and non bonus play we will be happy to remove this bonus ban.
Kind regards
CSR Alan
--------------------------------------------------------------------------
Dear Support, Dear Emily,
very interesting your explanation but allow me please a little comment.
You offer bonuses and if one use this offers and win with these coupons you make your customers not more eligible for promotions ?
I havent expect this from a reputable casino like yours.
So long you dont will win with bonus codes already is okay but if anyone win with bonus codes you treat your customers as bonus abuser ?
I know that only from Rival Gaming and im sad that it seems now also happen at a Real Time Gaming Casino.
Im and i was since i have register at InetBet every time a loyal player and you also know that i play fair, sometimes with luck but mostly with no luck.
You know also that i have sometimes deposited in the past without using a bonus code.
I must assume that you dont like it if anyone win with a bonus.
Your handling against me is not fair but unfortunately i can make nothing much on that.
Until now i could say every time InetBet is a good casino but im not sure if i can do say further.
We are also Affiliate Partner but how should i recommend your casino if i must make those experiences.
What do you mean ? Or what will you say Emily ? Maybe its your decision ?
It gives not one reason for you to ban me.
I will wait first of your answer, because im not only a player im also a representative from a website( forum) where will report about these things.
--------------------------------------------------------------------------
Firstly your attempt at blackmail will not work, no matter what casino forum you are a member of.
Secondly who said anything about winning.
You only ever play if you get a 50% to 100% bonus, we have left this for some time to see if you would play with your money, however you do not.
Bonuses are meant to be claimed by players who play with and without them.
We have no problem with a player using every bonus, as long as they deposit without them as well, you do not.
Contrary to popular belief we are not a charity and if every player abused the offers we have then we would soon be closing our doors.
Also you are not banned, you are simply not allowed to claim bonuses.
As we said if we see a change in your play (non bonus play) we will review the situation.
--------------------------------------------------------------------------
Dear Support,
i'm not satisfied with your answer.
And it's not customer friendly to set no signatur under your reply.
What's wrong to use and play with a 50% bonus up to 100 ?
I must wager these bonus and my own deposit that's my risk, you calculate these bonuses.
You must make anything that customers come in your casino and play.
I have not spoken from attempt at blackmail, you have done.
I only report my experiences with online casinos on our own site and at some other sites, also if this will be bad or not bad.
It is not my intention to make any of aggression to your casino, because it's not important for me to play at InetBet but it will influence my opinion.
--------------------------------------------------------------------------
It is our choice who we allow to claim bonuses, if you do not wish to adhere to these rules you may play elsewhere.
kind regards
CSR Alan
--------------------------------------------------------------------------
Aha, now a name.
Hi Alan,
you are absolutely correct that it is your choice.
I believe you haven't read my post or haven't understand correct.
It seems that you have not fine feeling in contact with customers.
But okay, you will concede me that my choice is to post this.
If Emily don't like to answer me i will post still this week.
Have still a nice day.
--------------------------------------------------------------------------
Dear ........
Your continued threats of posting comments regarding us will not in any way change the decision.
Post what exactly, it is our choice not to keep allowing you to claim 100 or 50 percent bonuses of every deposit, just as it is your choice to play without bonus money.
We are entitled to allow who we wish to claim bonuses, that is our choice.
You seem to not want to allow yourself the opportunity to have this decision revoked by simply playing without bonus money as well. strange that..LOL
I repeat your account will remain in the bonus exclusion category until we see a sustained change in your depositing pattern.
Kind regards
CSR Alan
PS You may post what ever you wish, that is your prerogative.
--------------------------------------------------------------------------
The last reply from CSR Alan was now enough to post this earlier and i become more and more the impression that it is going always more crazy with some online casinos.
what for representatives are sitting and working there ? they should go better to a school and learn how one contact with customers, sorry but that's my opinion
You can find Bryans full review of this casino here