InetBet still such a good casino ???

Zodiac

Senior Member
webmeister
PABaccred
PABnorogue
Joined
Feb 16, 2006
Location
Europe
your opinion is asked please

I have read here in the past that any from you have closed their accounts at InetBet and asked me why.

Now here is my Problem with InetBet and i have decided to post this after i have given support and the manager the chance to reply.

I hope too that you will understand correct what i mean and dont misinterpret this.

I never had expect that a RTG Casino dont will allow you to claim bonuses, i know it only from Rival Casinos.

Tell me please what your impression or opinion is.

Before i post the original mails here i like to say that im always be a loyalty player.

Deposited many times with using bonuses what the casinos offered and sometimes without claiming a bonus, i play only slots and (video Poker only at MG), i play fair.

Never had a big problem with InetBet and i spoke every time from a good casino what i also recommended.

But this affair gave me the occasion to post this.

The mostly time at Inet i used the 50% or 100% bonuses if they offered and sometimes i make also once a deposit without a bonus.

This month i played with a bonus and cashed out $1.600.

Today i looked at the cashier and was surprised that my account was excluded from this Promotion. Please call customer service for more information on coupon availability.

Now here begins the story and the following mails are original

Dear ........
You were placed on the bonus excusion section as you only deposit while claiming a large bonus.
Whilst we have no problem with you claiming every bonus offer we do also expect some bonus free play as well.
If we see a sustained change in your depositing and non bonus play we will be happy to remove this bonus ban.
Kind regards
CSR Alan
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Dear Support, Dear Emily,


very interesting your explanation but allow me please a little comment.

You offer bonuses and if one use this offers and win with these coupons you make your customers not more eligible for promotions ?

I havent expect this from a reputable casino like yours.

So long you dont will win with bonus codes already is okay but if anyone win with bonus codes you treat your customers as bonus abuser ?

I know that only from Rival Gaming and im sad that it seems now also happen at a Real Time Gaming Casino.

Im and i was since i have register at InetBet every time a loyal player and you also know that i play fair, sometimes with luck but mostly with no luck.

You know also that i have sometimes deposited in the past without using a bonus code.

I must assume that you dont like it if anyone win with a bonus.

Your handling against me is not fair but unfortunately i can make nothing much on that.

Until now i could say every time InetBet is a good casino but im not sure if i can do say further.

We are also Affiliate Partner but how should i recommend your casino if i must make those experiences.

What do you mean ? Or what will you say Emily ? Maybe its your decision ?

It gives not one reason for you to ban me.

I will wait first of your answer, because im not only a player im also a representative from a website( forum) where will report about these things.

--------------------------------------------------------------------------
Firstly your attempt at blackmail will not work, no matter what casino forum you are a member of.
Secondly who said anything about winning.
You only ever play if you get a 50% to 100% bonus, we have left this for some time to see if you would play with your money, however you do not.
Bonuses are meant to be claimed by players who play with and without them.
We have no problem with a player using every bonus, as long as they deposit without them as well, you do not.
Contrary to popular belief we are not a charity and if every player abused the offers we have then we would soon be closing our doors.

Also you are not banned, you are simply not allowed to claim bonuses.
As we said if we see a change in your play (non bonus play) we will review the situation.

--------------------------------------------------------------------------

Dear Support,

i'm not satisfied with your answer.

And it's not customer friendly to set no signatur under your reply.

What's wrong to use and play with a 50% bonus up to 100 ?

I must wager these bonus and my own deposit that's my risk, you calculate these bonuses.

You must make anything that customers come in your casino and play.

I have not spoken from attempt at blackmail, you have done.

I only report my experiences with online casinos on our own site and at some other sites, also if this will be bad or not bad.

It is not my intention to make any of aggression to your casino, because it's not important for me to play at InetBet but it will influence my opinion.

--------------------------------------------------------------------------

It is our choice who we allow to claim bonuses, if you do not wish to adhere to these rules you may play elsewhere.
kind regards
CSR Alan

--------------------------------------------------------------------------

Aha, now a name.

Hi Alan,

you are absolutely correct that it is your choice.

I believe you haven't read my post or haven't understand correct.

It seems that you have not fine feeling in contact with customers.

But okay, you will concede me that my choice is to post this.

If Emily don't like to answer me i will post still this week.

Have still a nice day.

--------------------------------------------------------------------------
Dear ........
Your continued threats of posting comments regarding us will not in any way change the decision.
Post what exactly, it is our choice not to keep allowing you to claim 100 or 50 percent bonuses of every deposit, just as it is your choice to play without bonus money.
We are entitled to allow who we wish to claim bonuses, that is our choice.
You seem to not want to allow yourself the opportunity to have this decision revoked by simply playing without bonus money as well. strange that..LOL
I repeat your account will remain in the bonus exclusion category until we see a sustained change in your depositing pattern.
Kind regards
CSR Alan
PS You may post what ever you wish, that is your prerogative.

--------------------------------------------------------------------------

The last reply from CSR Alan was now enough to post this earlier and i become more and more the impression that it is going always more crazy with some online casinos.


what for representatives are sitting and working there ? they should go better to a school and learn how one contact with customers, sorry but that's my opinion
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
This is a bit rich coming from an RTG casino. RTG software was designed to allow players to claim a bonus on every deposit. THIS is why RTG casinos have all these annoying max cashout restrictions.

Emily and Alan say it is nothing to do with you winning, but why is it that these reviews always seem to follow on from a large win, rather than appear as more randomly distributed "surprises" consistent with a general all-player review of bonus use.

There is another discussion about Club World adding players on to bonus banned lists, and again players have felt that a recent large withdrawal, rather than general account review, has been the trigger.

iNetBet are not known for offering large bonuses, so it seems odd they are turning away a SLOTS player simply for wanting 50% to 100% extra on the slots.

Unfortunately, the industry have in the past attached a stigma to the bonus ban, and it is seen as an indication that a player must have done something wrong to get one. Previously, the "wrong" has been to ruthlessly "advantage play" every bonus on offer for a virtually guaranteed profit, not something that can be done with slots and bonuses 100% or less.

In the long term, iNetBet's argument about not being a charity fails, as players who play slots and deposit only with 50% to 100% on offer are STILL going to lose their own money back to the casino over the long term, even though they might have some lucky sessions that could make it look like there was a long term advantage.

I mostly deposited with iNetBet when they had 50% or 100%, and played slots. I very occasionally deposited without a bonus, just like the OP, but far from a bonus ban, I have recently received a couple of special 100% codes to lure me back, presumably to continue depositing only with 50% to 100% on offer. Over the lifetime of my account, I have lost, but as they said - this makes no difference, so logically I should also be looking at a bonus ban until I make more deposits without redeeming a code. This goes against the grain at RTG, since many RTG casinos will even state in their rules that there should be no reason for a player to deposit without a bonus due to the wide availability of offers.

Rather than fight it out with iNetBet, try Rushmore, where the bonuses are MUCH bigger, and I have not yet seen any issues surrounding players being banned from bonuses for only depositing when one was available.

If RTG really are trying to move away from the "bonus with every deposit" culture, players will also want to see an end to the "max cashout culture" in the interests of balance & fairness.

MGS casinos, like Rival (although perhaps not so obviously), expect players to play without bonuses, as well as with, and will not offer such large bonuses to players who have not made a few deposits inbetween. MGS casinos also have NO MAX CASHOUT on the bonuses, and even on free chips (except the no deposit trial ones some give away).
 

cynthial

Boo
Joined
Oct 9, 2006
Location
Albuquerque
I have never heard of any RTG doing this before and yes, I believe your big withdrawal was the catalyst. They seem to have taken a page out of Rival's playbook. :rolleyes: Move on over to Rushmore and never look back.
 

Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
I read this thread last night, but refrained from commenting as honestly, I'm not really sure how I feel. It sucks, that much I know. And I have never heard of Inetbet doing this before. I use pretty much every coupon that Inetbet posts/offers, and I can only say that I would hope this doesn't happen with me. Given the tightness of RTG in general (IMO), I just can't afford to play without some sort of added bonus. I seldom cashout at Inet...but when I do, it's usually a substantial cashout. And they've never forgotten me on my birthday, etc. I do make bonus free deposits as well...but they are small and not a ton of them.

I would like to know for sure if this was precipitated by the OP's $1600 cashout? I also think that without knowing the OP's deposit history, I wouldn't want to rush to any judgement.

Gonna have to think on this some more. I will agree with Inet on the fact that saying you're going to post on a forum....is not really the way to go. I also realize that there is a bit of a language barrier with Zodiac, so his words may not have come across EXACTLY as he meant.
 

silcnlayc

Just one more spin pleez!
PABaccred
PABnonaccred
Joined
Sep 20, 2005
Location
Left Hungary
Has Inetbet under new management or something because it seems there are more issues with change of T&C's and invoking the BS rule a lot lately from them...for some odd and strange reasons that didn't make a difference to them before..

.
 

chayton

aka LooHoo
webmeister
PABnonaccred
CAG
Joined
Jun 5, 2006
Location
Edmonton Canada
I don't play at iNetBet as much as I used to only because they don't have eWalletXpress as a deposit option so I can only play there when I have some $$ in my moneybookers account. I very rarely take bonuses at any RTG because I don't want to be locked into wagering requirements, but iNetBet has thrown me a free chip once in awhile and if occasionally I win and am able to cash out, they don't stop giving me freebies.
 
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Zodiac

Senior Member
webmeister
PABaccred
PABnorogue
Joined
Feb 16, 2006
Location
Europe
It will always be happen after a larger win that the responsible staff will review into accounts and will say how can it be.

InetBet surely pays fast and has a fast support i can say nothing other.

I also believe that in the past two years everything has changed at Inet and that meanwhile the Rushmore Group has expired or overtakes the rank from InetBet.

Maybe i havent read some of the discussion here in the past regarding RTG Casinos.

I play and deposit very often at the Rushmore Group Casinos and use their weekly bonus and weekend bonuses.

The most of the time you will not win with these coupons and the bonus money can't cash out, one accept it.

Also CWC Casino has changed their bonus politic and the more and higher bonus codes RTG Casinos are offering the more difficult it will be for the players to realize winnings.

The times for the online casinos are getting more difficult, we all know it.

I have sometimes the feeling that they can simply transfer a lever and before the wager is fulfilled it does run nothing more.

If one should play without bonus money one can go also to a land based casino.

I have made efforts to look once at my history from January 2008 until now.

Deposits: 1.600 ( 31x and deposit mostly only $50 )

Withdrawals: 4.600

Used 14 coupons with 100%

Used 5 coupons with 50%

Deposits without bonus 12x

And used more coupons in the last half year, thats correct but is that a reason ?

In 2007 i made deposits for $3.900 and had withdrawals for $3.450.

Used coupons in this year only 1x 100%, 1x 125%, 1x 75% and 1x 50%.

Many users will keep out themselves of this thread, because they have good experiences and don't will risk anything, its normal.

And yes Pina, sometimes the language can be a barrier but if one dont understand what i mean one can ask me and i will try to make it better.

But i believe that your horizon is so good that you will understand what i try to say.

And if the answers not satisfied it remains you nothing other as to post these experiences in a forum.
 

slotheadlizard

The Lizard of Oz
Joined
Oct 22, 2008
Location
Buckeye Nation
Inet

I play at inet and like them, but this indeed sounds suspect. Plus how long have they been monitoring this account? I use them all the time, but can't win or cashout from them, most of the time. So I' m pretty sure they would leave me alone. I wish I could always play and not take bonuses but rtgs are super tight imo. It seems strange that they would not let someone use them, the wagering requirements are crazy, considering. I would think it would be their benefit in the long run.

On the flip side though, if they had told me I could no longer get them, I would move on to the next rtg with bonuses all the time like Rushmore Grp, or CW. No sweat off my bank account. A tight rtg is a tight rtg where ever I play these days.

FYI, bonus banning someone, and disallowing them to use them is the same thing IMO
 

Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
I have made efforts to look once at my history from January 2008 until now.

Deposits: 1.600 ( 31x and deposit mostly only $50 )

Withdrawals: 4.600

Used 14 coupons with 100%

Used 5 coupons with 50%

Deposits without bonus 12x

Thanks very much Zodiac....that provides a much clearer picture, IMO anyway.

31 deposits, and 12 of them were bonus free. So one is left to "assume" (bad, bad thing most of the time, lol), that they are basing this bonus ban on the fact that you have withdrawn three times as much as you have deposited. Honestly, 31 deposits in sixteen months isn't alot...however, over one third of them have been bonus free.

If the history you have provided is accurate....then I'd have to say that I'm not all that impressed with their actions. Granted, any casino is within their rights to offer or not offer bonuses....but honestly Inetbet, this is NOT a good practice to adapt. Lord knows it's hard enough to win period these days, and yes it looks like Zodiac has been extremely lucky in his play (and smart). But denying him the use of any coupons at all really isn't going to help your cause of putting some of his winnings back into your coffers.

Zodiac, have you ever gotten monthly manager bonuses...that type of thing?

So....I'd have to say that I'm less than impressed, and sincerely hope that this practice doesn't become the norm for them.
 

Zodiac

Senior Member
webmeister
PABaccred
PABnorogue
Joined
Feb 16, 2006
Location
Europe
Pina said:
Zodiac, have you ever gotten monthly manager bonuses...that type of thing?

I can assure you that the history i provided are correct. (copied the history)

I have had a look and yes there are 4 manager bonuses in these period.

January 08 = $10

August 08 = $ 5

September 08 = $ 10

October 08 = $ 7.50

that was it.

Withdrawals: 4.600

It was 6 wd's 1x 800, 1x 650, 1x 400, 1x 600, 1x 550 and finally the 1.600 with extremely luck over the Easter days.

Pina said:
So....I'd have to say that I'm less than impressed, and sincerely hope that this practice doesn't become the norm for them.

Hope too that the other RTG Casinos will not following this way it would be bad.
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
--------------------------------------------------------------------------
Firstly your attempt at blackmail will not work, no matter what casino forum you are a member of.
Secondly who said anything about winning.
You only ever play if you get a 50% to 100% bonus, we have left this for some time to see if you would play with your money, however you do not.
Bonuses are meant to be claimed by players who play with and without them.
We have no problem with a player using every bonus, as long as they deposit without them as well, you do not.
Contrary to popular belief we are not a charity and if every player abused the offers we have then we would soon be closing our doors.

Also you are not banned, you are simply not allowed to claim bonuses.
As we said if we see a change in your play (non bonus play) we will review the situation.

--------------------------------------------------------------------------

Dear Support,

i'm not satisfied with your answer.

And it's not customer friendly to set no signatur under your reply.

What's wrong to use and play with a 50% bonus up to 100 ?

I must wager these bonus and my own deposit that's my risk, you calculate these bonuses.

You must make anything that customers come in your casino and play.

I have not spoken from attempt at blackmail, you have done.

I only report my experiences with online casinos on our own site and at some other sites, also if this will be bad or not bad.

It is not my intention to make any of aggression to your casino, because it's not important for me to play at InetBet but it will influence my opinion.

--------------------------------------------------------------------------

It is our choice who we allow to claim bonuses, if you do not wish to adhere to these rules you may play elsewhere.
kind regards
CSR Alan

--------------------------------------------------------------------------

Aha, now a name.

Hi Alan,

you are absolutely correct that it is your choice.

I believe you haven't read my post or haven't understand correct.

It seems that you have not fine feeling in contact with customers.

But okay, you will concede me that my choice is to post this.

If Emily don't like to answer me i will post still this week.

Have still a nice day.

--------------------------------------------------------------------------
Dear ........
Your continued threats of posting comments regarding us will not in any way change the decision.
Post what exactly, it is our choice not to keep allowing you to claim 100 or 50 percent bonuses of every deposit, just as it is your choice to play without bonus money.
We are entitled to allow who we wish to claim bonuses, that is our choice.
You seem to not want to allow yourself the opportunity to have this decision revoked by simply playing without bonus money as well. strange that..LOL
I repeat your account will remain in the bonus exclusion category until we see a sustained change in your depositing pattern.
Kind regards
CSR Alan
PS You may post what ever you wish, that is your prerogative.

--------------------------------------------------------------------------

Your first response from support outraged me.

They begin by accusing the OP of blackmail, a criminal activity. I think Zodiac was reasonable in the way he addressed the issue, giving the casino time to respond rather than immediately posting here.

The OP is entirely correct in saying that mail without a name is not very player friendly.

I make every effort to read a casino's Terms and Conditions, and Inetbet has a very extensive site, it is difficult to read everything. I don't recall reading anywhere that they expect play without coupon redemption as well. If that is a written term, then they should have quoted from their website.

Inetbet has a business relationship with this customer as well since he is an affiliate. I've said elsewhere that I think it is irresponsible for webmasters to promote casinos they do not play at.

Casinomeister is a forum for players to share their experiences, both good and bad. OP has did nothing other than share his experience and the mail that documents that. He has also been good enough to share his play as well.

I am not going to comment on Inetbet's decision to exclude the OP from promotions...it is well within the rights of any casino to decide who to extend bonuses to, and which players they consider valuable enough to retain.

I have started making more of my deposits at RTGs without bonuses, because I find it so difficult to achieve the playthrough requirements. I don't really feel that these bonuses are "charity", but rather an enticement to risk my funds with an enhanced starting balance.
 
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ksech

Dormant account
Joined
Jul 27, 2007
Location
Here
I know there are quite a few who have only great things to say about this casino, the 3 times I've played there were awful. I'm not talking about losing money (I only make small deposits and this was brought up by the CSR), I had emailed and asked why the game play was so slow. It was taking anywhere from 12-30 seconds for each spin to land. The three times I played there it was the same thing, each of the times were at different hours of the day. I wanted to know if it was a casino issue or if the problem was on my end. The CSR was "kind" enough to point out that if I had gone to a bricks and mortar and complained about slow game play I would be laughed at. Needless to say I had Inet close my account there. I wish I had saved the emails I received, but this was a month or so ago.

The CSR only read the part of the email stating that because of the slow game play I became frustrated and then was glad it had ended. It took awhile for me to lose the money, when I was only getting 2-3 spins a minute. This was after I kept getting a "reconnecting to casino" message. I don't use bonuses, very rarely. I do appreciate when a casino throws a free chip once in awhile. I very seldom win enough to make a withdrawal, and I generally go into a casino as entertainment, not expecting to win anything.

I feel, if a casino offers a bonus and the player chooses to use the bonus, especially if it isn't a free chip, why bother offering? So, they can accuse a player of bonus abuse? My take is, and this is strictly my opinion, this casino doesn't care about it's players. They may have fast payouts, I can't personally vouch for this, and they have fast email responses, but is that enough?
 

Zodiac

Senior Member
webmeister
PABaccred
PABnorogue
Joined
Feb 16, 2006
Location
Europe
ksech said:
I had emailed and asked why the game play was so slow. It was taking anywhere from 12-30 seconds for each spin to land. The three times I played there it was the same thing, each of the times were at different hours of the day. I wanted to know if it was a casino issue or if the problem was on my end.

(hope i have understand correct)

You have the problem that the reels are turning very slowly ?

I have the same problem but if you load any program in the background on your desktop you will see that the reels are turning faster and normal.

I must load every time a small program in the background if i like to play any RTG Casino.
 

Deeplay

New World Order
webmeister
CAG
mm1
Joined
Aug 27, 2008
Location
The biG Eu
Well I just depostied a mere 20 usd for a 100% match bonus. None of the games loading at inetbet at the moment :( and I aint ever had a cash out. This whole thread stinks and really gets under my skin. A legit player - and such a bad response from the casino in question! Damnation when will online casinos ever act in the way of land based houses ? Sorry but almost all RTGS I have played at suck big time. Oh and if Any RTG reps are reading , you got a player here who can deposit 200 or 500 in 10 mins - loose and still keep smiling - do the maths you fools! Btw deposited mebbe 200 to 3dice today. Had fun cashed out 200 with the odd bonus (no insane strings attatched) and withdrew 200 and had FUN. Peace to all but if you gonna loose do it at a casino that gives a damn. Raaaant over.
 

ksech

Dormant account
Joined
Jul 27, 2007
Location
Here
I usually have my IE running in the background, with several windows open at the same time. I'm a gaming junkie LOL. It may just be the issue is on me, but it would have been nice for the rep to say, "Hey, our techs are telling us everything is okay, perhaps the problem is with your provider." Whatever, their casino is no longer on my comp and they won't be seeing any more of my money. I play at, at least, one casino every day, their lose not mine:thumbsup:
 

hucorte

Dormant Account
Joined
Jun 14, 2008
Location
Buenos Aires
Terrible

Dear ........
You were placed on the bonus excusion section as you only deposit while claiming a large bonus.
Whilst we have no problem with you claiming every bonus offer we do also expect some bonus free play as well.
If we see a sustained change in your depositing and non bonus play we will be happy to remove this bonus ban.
Kind regards
CSR Alan
--------------------------------------------------------------------------

Its good to know this. I also have an account there. If I were treated like this Id immediately close my account. :confused: Hope this never happens with other RTGs like Jackpot Capital or Buzzluck.
 

hucorte

Dormant Account
Joined
Jun 14, 2008
Location
Buenos Aires
No response

This was posted originally April 28th and no reply from a casino representative has been posted here. Weirdie, weirdie.:what:
 

Mouche12

Kitty Lover
PABnonaccred
PABnoaccred
PABnononaccred
Joined
Jul 25, 2007
Location
Amsterdam
Your QUOTE: Aha, now a name.

Hi Alan,

you are absolutely correct that it is your choice.

I believe you haven't read my post or haven't understand correct.

It seems that you have not fine feeling in contact with customers.

But okay, you will concede me that my choice is to post this.

If Emily don't like to answer me i will post still this week.

Have still a nice day.
(UNQUOTE)
+++++++++++++++++++++++++++++++++++++++++++++++
This incredible D....K makes it his hobby of insulting customers or addressing them in an aggressive and insulting way. Can we have a response to this post from Emily???
 

Marie2473

Dormant account
Joined
Oct 2, 2008
Location
Sweden
Hmm, I never thought it would be a problem at Inetbet to take them up onteh bonus they offers. Maybe time to chack my account as well and see if I also eposit enough "real" money!
 

Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
You know....I've been thinking on this and it has been bugging me. On one hand, like I said, and as Jazzy also said....any casino reserves the right to offer or not offer bonuses/promotions to any player. On the other hand, I don't "think" I've ever heard of Inetbet doing this before...and am trying to figure out their reasoning.

Zodiac, you gave us your stats all the way back to January of 2008. I'm not sure that the year of 2008 is relevant at all. You have made 31 deposits, 12 of which were bonus free. So roughly 68% of your deposits have had a bonus attached. Without going into my account, I'd have to say that in the last four months, I've probably used a coupon on at least 80% of my deposits at Inet, maybe more. I also had two very decent cashouts in February, totalling close to $1000. Overall, if I'm down at Inetbet, it isn't by a whole lot. Yet I am still allowed to use all coupons.

I'm sort of wondering about your deposit/bonus ratio for just 2009, or the last four months? With you going back sixteen months, I don't know how many of those 12 bonus-free deposits were last year, and how many were more recent. I think you'll find that most casinos will assess your account on your most recent activity....and aren't going to take into account play from a year ago or more. Also, after you cashout, do you ever redeposit right away? I don't mean give it all back, I mean just a deposit or two? I know that I always do, just to see if the casino is still hot for me.

I'm just really trying to figure out why they would take such a hard stance, when it doesn't "seem" to be the norm for them. I've said this before....I think that loyalty works both ways. So even though my bonus to deposit ratio is probably even higher than yours, Inetbet also knows that I play month in and month out, win or lose. If I've won, I will obviously play a bit more. So I was curious really I guess....how many of those 31 depsosits, and more specifically, the 12 bonus-free ones....have actually been this year?

Sorry, I'm not trying to be nosy Zodiac....but this has been bothering me. Everyone knows how I feel about Rival and their blanket bonus bans on anyone who wins. I just want to make sure that Inetbet isn't following down that same path...and the only way I can do that, is if I have all the "relevant" info. Thanks. :thumbsup:
 

Zodiac

Senior Member
webmeister
PABaccred
PABnorogue
Joined
Feb 16, 2006
Location
Europe
No worry Pina, i said that i have copied this informations. ;)

You can see that at the beginning of this year are no deposit without claiming a bonus.

9 deposits (7x with using a 100% and 2x with claiming 50%)

I am not especially annoying with InetBet, separate disappointed.

Support can be much better customer friendly and also if you address the manager one can expect a reply.

But i must say that i havent make good experiences in regarding email the manager or rep here.

If it is so it is so.

that's it

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Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
Thanks very, very much for that Zodiac. I appreciate you posting all that, and your honesty. It does change the picture a bit though. I do understand you taking the coupons if they are on offer...as it does seem so incredibly hard to win at RTG these days. On the other hand, not one bonus free deposit at all this year...so I guess I see their point.

Again, thanks so much for not avoiding any of the questions. At least I have a clearer understanding in my own mind of WHY they did this. It really was bugging me, lol.

As for your issues with support, the only problem I've ever personally had was with the non response to emails a while back. Touch wood, that seems to have been corrected, at least for now. I've never had an issue with non-response here from Emily or the rep, and I've never had any support rep be rude to me, including Alan. Actually, Alan has always been over the top friendly to me. I'm not discounting anyone else's own experiences, just stating my own. I realize that not everyone is going to experience the exact same thing as me.

My advice to you would be to find an RTG where you are happy, offers you the level of support, bonuses and payout times you are comfortable with...and play there. It's obvious that you're not happy with Inet, and the main thing when you're giving your money to any business is to be a happy and satisfied customer.

My two and a half cents worth.
 

Zodiac

Senior Member
webmeister
PABaccred
PABnorogue
Joined
Feb 16, 2006
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My advice to you would be to find an RTG where you are happy, offers you the level of support, bonuses and payout times you are comfortable with...and play there. It's obvious that you're not happy with Inet, and the main thing when you're giving your money to any business is to be a happy and satisfied customer.

My two and a half cents worth.

I am satisfied with some other RTG casinos like Jackpot Capital, Rushmore Group, CWC and Casino Extreme.

But i believe the best sessions i have had was really on InetBet.

Also must say that i take meanwhile more bonuses as in the past.

What i criticize on Inet is the contact with the customers, because i can't say that they are very unfriendly.

It is the manner how they get in contact with you or maybe also not.

How i wrote at my other post, i believe that anything has changed at InetBet also at the person Emily herself.

Ask me not why i believe that, maybe it's female intuition. :D

or entirely simple solution: it is only with me so :lolup:
 

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