- Joined
- May 22, 2012
I ask because I joined Friday AM and played 100 bucks or so, w/ding the same after an hour. When I downloaded the casino ALL the SUB offers had expired 02/Jan so I played cash only, it wouldn't take any codes in the cashier.
OK, w/d at quits presumably to my Neteller I deposited with, and 12 hours ago got an e-mail to fill in a fax back form and supply phioto ID. This was despite it saying on their verification information page that if you use pre-verified webwallets you probably won't be asked to fill faxback in. I sent it back with photo ID 2 hours later, asking for confirmation of receipt and approval. Heard nothing since. PM'd their rep here too, no response. They, rare for an accredited outfit, have no live chat facility. No reply to e-mail as yet. According to CM they have a 12 hour reverse time and payout within 24 hours and weekends. No Neteller payment received yet. I know it is early, but do others have good experiences with them? CS is slow to say the least. And the promos were all out of date.
OK, w/d at quits presumably to my Neteller I deposited with, and 12 hours ago got an e-mail to fill in a fax back form and supply phioto ID. This was despite it saying on their verification information page that if you use pre-verified webwallets you probably won't be asked to fill faxback in. I sent it back with photo ID 2 hours later, asking for confirmation of receipt and approval. Heard nothing since. PM'd their rep here too, no response. They, rare for an accredited outfit, have no live chat facility. No reply to e-mail as yet. According to CM they have a 12 hour reverse time and payout within 24 hours and weekends. No Neteller payment received yet. I know it is early, but do others have good experiences with them? CS is slow to say the least. And the promos were all out of date.