Hi Bryan,
Would it be possible to have his details posted publicly so operators can prevent him from doing the same at other brands? Alternatively PM'd to all Gaming Reps here?
We have tried getting operators at AGD to share details of fraudulent customers, but so far we are the only ones prepared to share. Would it be possible for Casinomeister (or us) to set up a ChargeBack Thread here, accessible by Reps only, where we can post details of these guys?
The affect of cb's on US facing casinos is severe. To put it in perspective: Processing costs for US volume averages 12% per deposit. A Chargeback costs the operator between $40 and $100 per transaction. If there are too many CB transactions, then there is a fine of $100,000+ applied to the merchant account. The merchant account is usually closed and the operators have to start all over with a new processor. If an operator uses 1 processor only, this usually means a delay of payments to genuine players as cashflow has been cut off overnight.
If all operators work together, we could prevent these guys from signing up and depositing. Any suggestions welcome
Thank you,
Dieter