Ideas (sensible ones!) for the UKGC

Should all games have a bonus guarantee?


  • Total voters
    31

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Mouse75

Full Member
Joined
Nov 16, 2018
Location
Southport
Been thinking recently, well since the UKGC started making moves to further regulate the industry, about what, in my opinion, they should be looking at.
(rather than shortsightedly banning bonus buys, but leaving high roller spins and other gimmicks available)

Here are some ideas - in no particular order - thoughts?

Games should always load on last played stake for that player - if 1st time on min stake.
Especially when a game needs reloading - Play n Go take note!

The quick facts box - as demonstrated on 9k Yeti - should be compulsory for all providers

RTP should clearly be advertised on the game load screen - Blue print manage this on some games such as Diamond mine - but not across the board,

The increasing trend for a higher starting stake for same wins but better bonus/feature chance (Ozzy Osbourne / Sweet Bonanza and others) should be abolished - in some cases its 4x the normal bet.

Collecting for a future feature (Lil Devil, Holy Diver, Monopoly Megaways and quite a few Yggdrasil games) should be banned, or at the very least restricted.

My last thought is probably more controversial - hence the poll
 

ESCJAMIE

Raging Homosexual slots Queen. #BLM
MM
Joined
Aug 17, 2018
Location
Dudley
100% all games should have 10x Bonus Guarantee, Nothing worse than having a bonus after 1000 spins and win less than 1x
 

goatwack

Get dunked, big buns!
CAG
Joined
Aug 30, 2012
Location
Londonia
Bonus Guarantees would have to be a lot more than 10x stake given how it can take hundreds of spins to trigger, so I'm not sure what 10x would really achieve......plus having a BG built-in to the games by default would surely affect the RTP of the slot.....

I was thinking merely the other day how annoying the 'Loss Amount' box is in games where you can just put 9999999 and things like that. The UKGC have really placed that priority on top of their RG Christmas tree haven't they.

Also, be nice if they got shot of the 100 spin Autoplay default as it is highly crap
 

Playford7

Meister Member
MM
Joined
Jul 10, 2016
Location
North east England
No! I don’t want a guarantee.
If I get the free spins then great.
Don’t want the spins to screw me for a set amount to appease the loss.
All or nothing for me
 

bamberfishcake

Experienced Member
MM
Joined
Jan 8, 2019
Location
Essex
I think all features/bonus buys should be allowed for freedom of choice and product variety.

I dont think minimum bonus wins should be employed. Although I like the bonus guarantees on games such as Primal Megaways and get just as annoyed as the next person, it will change the games we know and any bonus guarantee will change the RTP as the provider/operator wont want to lose out so ultimately I cannot see there being any benefit across the board.

RTP should be clearly stated as increasing knowledge of RTP will benefit the punters. If customers become more RTP aware then casinos will start looking at any advertised reductions a bit more seriously and think twice maybe. Open competition of advertised RTP would be good for customers and probably the UKGC, i think.

Dont restrict games that build for a bonus or games that offer more for a higher bet. There are literally thousands of games to choose from so just dont play those ones. Why restrict choice IMO.
 

bruinsdude

Senior Member
PABaccred
mm1
Joined
Nov 25, 2013
Location
Canada
(Sigh) fading memories of 100 consecutive feature buys on White Rabbit complete with tracking....made some coin for sure, the only way to play that slot.....but alas the feature buys may be gone before I ever have access to BTG again as a Canadian. Some games....( Boom Pirates, Dark Vortex, White Rabbit) the Feature buy is actually a way to play the game. Others such as Extra Chili seem downright wrong. I once lost something like a dozen or more consecutive feature buys on that game in a row.....boy did some things get damaged that night. To get back on topic to the OP....I think a bonus guarantee much like Williams uses (10X) would be cool to see across the board. No more 0.72 feature wins on DOA2 that way, LMAO
 

interlog

Meister Member
webmeister
PABnonaccred
MM
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Location
London
Withdrawals should take no longer than 12 hours to process including weekends

Lock withdrawal compulsary feature or alternatively no reversing of withdrawals

Auto play to be unlimited

Max bet button to be placed far away from spin button so it can't be accidentally pressed

All slots to load at minimum bet by default
 

Jono777

Meister Member
CAG
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mm4
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May 13, 2014
Location
Wolverhampton
Bonus guarantee would have to factor in to the RTP and make natural (decent) features even harder to come by, would it not?
 

goatwack

Get dunked, big buns!
CAG
Joined
Aug 30, 2012
Location
Londonia
How about the UKGC working more with financial institutions, so in most cases, banks, or E-wallet companies.

Players could set monthly expenditure limits, therefore 'budgeting' one's play, where you can't overspend.

Deposit limits are all well and good, but let's face it, there's nothing stopping anyone registering at new sites in moments of gambling impulses.

So if the UKGC want to be serious about actually aiding gamblers and promoting RG, I fail to see how a mandatory universal 'deposit limit' couldn't be devised in that sense!
 

Jono777

Meister Member
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
The way SoW works needs addressing sharpish also

Those who go from depositing £20, 2-3 times a week who suddenly go to £100 almost daily, go get em

Those who deposit £20, 2-3 times a week and have done so since the 1990's and have not changed, leave us alone!
 

judgenico

Experienced Member
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Joined
Feb 23, 2013
Location
norfolk
something that is really grinding my gears is alot of casinos are offering bonuses but with a max withdrawal hidden in terms,imagine hitting that dream win grinding out wagering only to find you can only withdraw 5x your deposit,for us players more familiar with these ploys and with sites like this helping other players be aware is fine but i feel for the more casual player who no doubt has been caught out with this term.please ukgc jump on this kind of predatory activity
 

EkJR

Senior Member
MM
Joined
Feb 3, 2018
Location
Glasgow
Suggestions for them.

1. Mandatory locked withdrawals
2. Max 24 hour pending period
3. SOW requests must not coincide with a withdrawal and be based on deposits made rather than anything else.
4. Take action against William Hill for their self admitted issue with date of birth verification on sign up
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Suggestions for them.

1. Mandatory locked withdrawals
2. Max 24 hour pending period
3. SOW requests must not coincide with a withdrawal and be based on deposits made rather than anything else.
4. Take action against William Hill for their self admitted issue with date of birth verification on sign up
Even better, remove them from view completely as Sky or Coral do. You click withdraw, it doesn't show as pending or anything, impossible to reverse, not even by contacting chat.

I agree with the first part of 3, but AML can, and should, be based on more than just deposits. So should RG really, like constantly reversing withdrawals or having declined deposits and adding new cards can be a sign of problem gambling. There is no excuse for deciding it needs to be done on withdrawal though.

The UKGC should also spell out exactly what casinos should do in the 'grey' areas. Like if a SE'd player manages to play, set it out exactly what the casino should do. 'Void all play' gets twisted by so many casinos.
They should also either let ADR's deal with SE issues, or actually look at player complaints themselves.

The should also set it as a license condition that ANY casino advertising on sites that include non UK licensed casino who accept UK players (for example all the non gamstop affiliates), should be given a large financial penalty for a first offence (say 25% of the previous years gross profits), and a 3 month license suspension for any additional ones.

Just a quick edit to the above point, William Hill and GVC do not allow US facing affiliates to advertise alongside unlicensed US offshore betting sites. Quite easy to do the same with UK facing affiliates..

AML processes should be set out in more detail and clarified by the UKGC, I appreciate one size doesn't fit all, but there should be rough guidelines rather than the free for all that it is at the moment.

I also think there should be a summary of all complaints received by ADR's, published annually, listing each casino, number of complaints and number found in favour of the casino/player so people have a better idea who to avoid.

They should also work faster. It takes them years to do anything. All the penalties given out for RG failures, advertising failures etc are all from 2 years previously. Surely it doesn't take that long to sort out. Look at Slotty Vegas, license revoked about 6 months ago pending appeal. How the hell does it take 6 months to hear the appeal. Its not like they have thousands going on every week. Criminal courts are often slated for taking 3-4 months to hear an appeal, the UKGC has one to hear and takes twice as long!

When signing up, it should be mandatory to have a box to type your name in to say you aren't excluded through gamstop or directly from any other casino in the group, then a full list of every other property AND a link to the license(s). The same should be done on another page to say you are likely to have to provide photo ID and proof of address and deposit method before any withdrawal can take place, along with a list of documents that are accepted. That way if someone doesn't have the document they can make the decision not to play there.
 
Last edited:

colinsunderland

Experienced Member
webmeister
MM
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Jan 28, 2016
Location
uk
Any change in terms and conditions should be clearly communicated to players, not just by a tick box saying you accept the new ones, with the whole lot listed. On login, be presented with the specific changes, there can be pages of T&C's, how is anyone to know what has actually changed without having the changes listed, its pretty much only casinos who do it the way they do.

Any change that could negatively affect players should be communicated to them on login, to stop the stunts like Videoslots pulled earlier this year with the RTP's.

Gamstop should be fixed. All casinos should check surname and postcode only on login, and if theres a match on Gamstop then block the account until it is manually checked and the casino are 100% sure it isn't the same person. All casinos should be made to use the Royal Mail database to ensure you can't play around with spacing of a postcode to fool the system.
 

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