- Joined
- Jul 19, 2011
- Location
- United Kingdom
Ok I just need to get this off my chest - I want to make it clear I am not expecting anything, I am not saying the Casino is cheating or anything like that - I just need to vent
So I make deposit after deposit sometimes I withdraw mostly I lose - the RTP sucks on JP as you know cos of their progressives. However I like JP, the chat even grew on me it made me laugh ! Anyhow I get offered the odd deposit bonus but with the low RTP again hard to cash out.
Then miracle of miracles they offer me a no deposit bonus - I am sooo happy - except when I try to use it every spin is distorted, the reels over spin,, they drop in in the wrong order , they freeze. I come out go back in no difference,. So the whole experience was just soo naff and frustrating when it should have been sooo good. I deposit a tenner to see what happens - and everything is suddenly fine and dandy. So yes I point out to support what has happened - I get some advise on clearing cookies etc - that's ok good stuff but then the VIP Manager comes along, tells me there is no problem , nobody else has this problem apparently .
This is where there silly chat comes into play to my advantage- often I am on there when people say that their game has frozen , that the reels keep spinning, when those people were saying that about their own games my game was fine, so it is obvious that when problems occur not everyone gets them at the same time ! So I don't like to be told there is no problem , Feels like I am being accused of telling lies !! not a nice feeling
A while ago at 32 red SOME of us were getting constant spinning in the flash casino - not everyone but some. Red 32 listened and discovered there was indeed a fault which they have now sorted - there in lies the difference
As I spend a lot of money at JP maybe I could have been given a free chip. I get free chips else where where I spend much less - Yes I know this is not a right, or a given, but it would have helped to be given a chance to enjoy my one freebie rather than be told there isn't a problem so there is nothing that can be done.
Well actually yes there is something that can be done I can take my ball and play elsewhere and that is exactly what I am gonna do Rant over thank you for listening
So I make deposit after deposit sometimes I withdraw mostly I lose - the RTP sucks on JP as you know cos of their progressives. However I like JP, the chat even grew on me it made me laugh ! Anyhow I get offered the odd deposit bonus but with the low RTP again hard to cash out.
Then miracle of miracles they offer me a no deposit bonus - I am sooo happy - except when I try to use it every spin is distorted, the reels over spin,, they drop in in the wrong order , they freeze. I come out go back in no difference,. So the whole experience was just soo naff and frustrating when it should have been sooo good. I deposit a tenner to see what happens - and everything is suddenly fine and dandy. So yes I point out to support what has happened - I get some advise on clearing cookies etc - that's ok good stuff but then the VIP Manager comes along, tells me there is no problem , nobody else has this problem apparently .
This is where there silly chat comes into play to my advantage- often I am on there when people say that their game has frozen , that the reels keep spinning, when those people were saying that about their own games my game was fine, so it is obvious that when problems occur not everyone gets them at the same time ! So I don't like to be told there is no problem , Feels like I am being accused of telling lies !! not a nice feeling
A while ago at 32 red SOME of us were getting constant spinning in the flash casino - not everyone but some. Red 32 listened and discovered there was indeed a fault which they have now sorted - there in lies the difference
As I spend a lot of money at JP maybe I could have been given a free chip. I get free chips else where where I spend much less - Yes I know this is not a right, or a given, but it would have helped to be given a chance to enjoy my one freebie rather than be told there isn't a problem so there is nothing that can be done.
Well actually yes there is something that can be done I can take my ball and play elsewhere and that is exactly what I am gonna do Rant over thank you for listening