You can't post a complaint about an accredited site until you have:
Discussed problem with Live Chat support at site
Sent an email to support regarding the problem
Sent a PM to the Casino Rep through CM
Waited a week to see how the first 3 steps above worked out
Filed a PAB with Max
Waited at least a week (or more if on Vacation) for Max to respond and investigate it on your behalf
Received Max's response
THEN and only THEN can you gripe about some problem at a site? We are a world of instant gratification demanding consumers. We need to learn patience. We need to remember that the whole world of online gaming has been tossed on its ear the last few months. We need to be glad we can still play *somewhere*.
Second New Rule if Diane were Queen for a Day:
NO Complaints allowed about a Rogue site. Its Buyer Beware -- that's what Rogue means! Don't clog up this site with complaints about places that are already known to be shoddy. You don't have to tell us that you got burned by such and such a site -- we know, we KNOW! That's why they are ROGUE!
Third New Rule in Diane's Dynasty:
You cannot join the forum and file complaints for your first ____ amount of months. It's a privilege to be a member here, you need time to learn the ropes, the protocols and expectations, and time to research the information that is available to you already before you post complaints.
Don't get me wrong - requests for information from the more learned members of this group are good and welcome requests. We love to help (at least most of us do...) Genuine desire to learn more about online gaming we will help all day long. We want new blood and new participating members of the group who can engage in conversations without resorting to biting sarcasm or personal attacks.
That's it.
Diane
Discussed problem with Live Chat support at site
Sent an email to support regarding the problem
Sent a PM to the Casino Rep through CM
Waited a week to see how the first 3 steps above worked out
Filed a PAB with Max
Waited at least a week (or more if on Vacation) for Max to respond and investigate it on your behalf
Received Max's response
THEN and only THEN can you gripe about some problem at a site? We are a world of instant gratification demanding consumers. We need to learn patience. We need to remember that the whole world of online gaming has been tossed on its ear the last few months. We need to be glad we can still play *somewhere*.
Second New Rule if Diane were Queen for a Day:
NO Complaints allowed about a Rogue site. Its Buyer Beware -- that's what Rogue means! Don't clog up this site with complaints about places that are already known to be shoddy. You don't have to tell us that you got burned by such and such a site -- we know, we KNOW! That's why they are ROGUE!
Third New Rule in Diane's Dynasty:
You cannot join the forum and file complaints for your first ____ amount of months. It's a privilege to be a member here, you need time to learn the ropes, the protocols and expectations, and time to research the information that is available to you already before you post complaints.
Don't get me wrong - requests for information from the more learned members of this group are good and welcome requests. We love to help (at least most of us do...) Genuine desire to learn more about online gaming we will help all day long. We want new blood and new participating members of the group who can engage in conversations without resorting to biting sarcasm or personal attacks.
That's it.
Diane