Hmmm...Villento...

[gloria460]

That's what I did...signed up thru chat. I thought that I edited my post. I didn't take the bonus and I've already uninstalled it...these games are quicker than the rival and rtg casinos. I've played at MCG casinos for years and the reels are quicker than lightning now I do like thunderstruck and lucky charmer but not if it takes forever to get those darn bonus rounds...good luck.

 

[vegetagirl2008]

Well there is no US listed on their country list. Must of been a ploy to get US members for a short period of time..I retract my statement I was able to create an account using their chat..

 

[KasinoKing]

Have they not informed their affiliates?

Nope. (Well, not me anyway)

And I thought the only reason MG casinos weren't taking new US players was because that was what the casinos wanted??

You are joking, right?

 

[Mousey]

You are joking, right?

Yes, that's why I had the little rolling my eyes smilie there -- when MG went into some sort of hysterics about blocking US players, the casinos said MG was doing it, MG said the casinos were doing it.... and we still have no clue as to what set them off.

 

[handkey]

A good news for US players!!!

Well Done!! Villento!!!

 

[pevangel]

hi all

i just spoke to live chat and this is what they said in regards to new usa players.


me:1 more question is usa accepted?

me:im talking about new sign ups

Jerard : Yes, you are an existing player

me: not people who are already signed up

Jerard : We do accept U.S Players

me: not for me
me: for new usa sign ups

Jerard : They can contact the helpdesk when they want to register the account

me: new sign ups you accept???

Jerard : Yes

me: really cool i will inform them then

Jerard : Great
Jerard : Do you need any other help?

me: so they need to contact helpdesk first ??
Jerard : Yes
me: i just want to make sure to say the right thing
me: ok thank you

Jerard : Bye

so according to Jerard usa new sign ups are welcome but have to go to helpdesk to sign up.

pevangel

 

[pevangel]

hi again all

i just want to add this includes rich reels casino their sister site, for new usa accounts, i checked with them. just go to live chat and sign up thru them.

pevangel

 

[winbig]

Everybody keep in mind that they apparently are creating accounts manually, so if you have been sent there via an affiliate site, you need to tell them so they can be credited...

 

[cynthial]

Waiting on a withdrawal now.

 

[vegetagirl2008]

Waiting on a withdrawal now.

Hope for the best it gets approved..

 

[Casinomeister]

Umm. According to MGS, Villento should not be accepting any new US players. Just an FYI.

 

[same_old]

Umm. According to MGS, Villento should not be accepting any new US players. Just an FYI.

the plot thickens

 

[cynthial]

Let me stir the pot some more.

Hi Cynthia,
Thank you for choosing Villento Las Vegas!

I noticed you had made a withdrawal of $200.00 on the 16th of March 2009. Please note that this amount has been credited back to your casino account as you have not met the wagering requirements yet, in terms of the Opening Purchase Match Promotion.

Please click here to review the wagering terms and conditions:

You do not have permission to view link Log in or register now.

Wagering requirements on the opening offer are 15x (Deposit + Bonus), taking into consideration the different game percentages that count towards meeting this requirement.

Your wagering requirements are as follows:
15 x ($100 + $100) = $3000.00

Even though you have wagered a total of $4,592.40 - due to the differences in contribution from game to game, this calculates to:
$2,296.20 on Slots ($4,592.40 which counts 50% towards meeting wagering requirements).

You therefore need to wager an additional $703.08 ($3000.00 -$2296.20) in order to meet wagering requirement to cash out.

Please feel free to contact our 24/7 helpdesk to enquire if you have wagered adequately to withdraw.

Warm regards,

Tasneem

1) I have never encountered SLOTS only counting towards 50%. That is all I played but I did not read the T&C's closely enough to see that. Bah!
2) When the CSR credited my bonus, I thought it ODD that it all went into cash balance instead of cash/bonus. Since I could not see the bonus lower in increments as at all my previous MG bonus sessions, I just played until I was bored. $4592 worth apparently.
3) I got an email from them stating the withdrawal was being processed by their e-cash processor. I guess not.

Hi Cynthia,

We confirm that your cash withdrawal as recorded below has progressed through the casino pending-cash cycle and is currently being processed by our e-cash company.

The standard rules of the e-cash company are to repatriate your funds to the same payment mechanism through which the original purchase was made.

The e-cash company may contact you in order to verify certain details. Please endeavor to assist them as best as possible so that your funds may be paid to you without delay.

Oh Well, Life goes on.

 

[anniemac]

Very strange indeed. Villento is the only MG that I play at and this is very interesting. I usually take advantage of their weekend promo purchase bonus but I never claim the bonus until after I have lost my own money. But when they put in the bonus money, it goes into bonus and is played down like normal.

 

[Jasminebed]

Slots at 50% Wagering requirement

To my mind, it is simply deceptive to say the WR is 15X bonus plus deposit and count slots as 50%, when it is industry standard to count slots as 100 percent towards wagering requirement.

Just tell us it is 30 times bonus plus deposit (not unusual, nor especially unfair) and be upfront about the whole matter.

 

[jas2587]

To my mind, it is simply deceptive to say the WR is 15X bonus plus deposit and count slots as 50%, when it is industry standard to count slots as 100 percent towards wagering requirement.

Just tell us it is 30 times bonus plus deposit (not unusual, nor especially unfair) and be upfront about the whole matter.

agreed to me IMO they are desperate an not getting the people playing like they used to they did the ole switch a roo on the T&C hoping no 1 would notice or that you wouldnt care just to be able to play at a Micro

they get a black mark from me for trying to make people look stupid


Cindy

 

[EasyRhino]

Wow, that's bizarre game weighting, Villento must love keno and scratch card players.

 

[anniemac]

Villento and I have just parted ways after a long friendship. I have entered every drawing each week. I have waited for the free spin drawings. I have deposited and played when they were running promos in hopes of getting even I free spin. Have I ever received anything? Not one thing. When I asked about it I was told that the people that won these things were chosen by the promotions department and they had a criteria that they used. Obviously I didn't fit in the criteria. Then the CS asked me if I would like a free chip (I did not ask). Of course I said. Well, wonder of wonders, he came back and said sorry no free chips available.

I was nice and just said OK. However I exercised my right as a free (well somewhat since I am in the US) and deleted the casino. If I don't fit their criteria then they don't fit mine.

 

[winbig]

When I asked about it I was told that the people that won these things were chosen by the promotions department and they had a criteria that they used.

Honestly, I believe you, but is there any way you post proof of this? Sounds like pretty damning evidence to me, especially since these drawings are made to sound 100% random, when in fact they're pretty much pre-determined.

I, too, have entered these every week....never won anything.

 

[anniemac]

Winbig, I didn't get a copy of my chat but I have been told this twice.

 

[catrina m]

I posted this in another thread but a flush cant be had at Villento

I thought this was one of the better MG's?

I guess the runaround is next



Please wait for a site operator to respond.
You are now chatting with 'Kerry'
Kerry: Hi Catrina
Kerry: How may I help you today?
Catrina : Yesterday I requested a flush of my last withdrawal but it is still there, can I not have it flushed
Kerry: Please hold while I enquire?
Catrina : hello?
Kerry: Catrina, I have enquired with our ECash company, and the flush request has been declined
Catrina : Why is that?
Kerry: The 24 hour pending cycle is used for administrative purposes.
Catrina : When can I expect it to be processed
Kerry: 18 hours have elapsed and your withdrawal will be processed with the next batch of payments
Kerry: You will be notified via email
Catrina : Ok Thank You
Kerry: You're most welcome!

 

[Simmo!]

Kerry: The 24 hour pending cycle is used for administrative purposes.

LOL. What a load of bollocks. We all know why it's there - in the hope that the player will play it back and lose it. If it was administrative, they could still remove it from pending and hold it for payment in 24hrs time.

Microgaming (&RTG) really need to put the Reverse Time in the hands of the player and let them choose how long they want. It encourages problem gambling big time and there should be a responsibility on the software company to help problem gamblers where they can IMO. Wagerworks and Crypto are the only ones who take responsibility in this area.

 

[winbig]

LOL. What a load of bollocks. We all know why it's there - in the hope that the player will play it back and lose it. If it was administrative, they could still remove it from pending and hold it for payment in 24hrs time.

Other plain ol' CSR reps at many many many other MGS casinos can do it, and so can Villento.

Needless to say, I won't bother with them again.


PS: If it was TRULY for "administrative" purposes, then the time would be UP TO 24 hours, not 24 hours on the nose.

 

[catrina m]

I got home today and was expecting to see a document request from villento.

Instead I saw they had processed my cashout to QT. Very nice!

Glad I didnt get the runaround, I have cashed from them before but it was click2pay, that shows how long ago it was, lol.

Anyway, I have to give them a thumbs up. No flush but the day after it was paid and that is what counts!

 

[cynthial]

Well I was able to make one deposit and a one nice withdrawal and now this. I am guessing MG stepped in to put a halt to the new US signups. Anyone have any news of this?