Hello together - i have a serious problem with high noon casino:
Unfortunately there was a missunderstanding between the operator and me during the verification process on the telephone.
I'm from Germany and I'm not used to talk in English. As a consequence I didn't understand the question concerning studying. I thought the question was if I have ever studied and so I agreed.
In fact the question was if I study at the moment and if I'm a fulltime student.
As a result their was the impression that I am a full time student at the moment, which is definetely not the case!
I work in a company and studied for a short period some years ago (but I didn't finish it). So I work full time at a company now and I don't study. Therefore I sent my last payment bill form my comapny to the cashier.
I hope that this underlines that it was just a missunderstanding on the telephone and my account can be reopened.
Do you think I have a chance here? Or what else should I do?
I played with the 60$ no depoist bonus and won 2.500 (including a jackpott). As well i fulfilled the requirements. I know that I can only cash out 300$. Will the rest be deleted?
Thx a lot in advance.
Unfortunately there was a missunderstanding between the operator and me during the verification process on the telephone.
I'm from Germany and I'm not used to talk in English. As a consequence I didn't understand the question concerning studying. I thought the question was if I have ever studied and so I agreed.
In fact the question was if I study at the moment and if I'm a fulltime student.
As a result their was the impression that I am a full time student at the moment, which is definetely not the case!
I work in a company and studied for a short period some years ago (but I didn't finish it). So I work full time at a company now and I don't study. Therefore I sent my last payment bill form my comapny to the cashier.
I hope that this underlines that it was just a missunderstanding on the telephone and my account can be reopened.
Do you think I have a chance here? Or what else should I do?
I played with the 60$ no depoist bonus and won 2.500 (including a jackpott). As well i fulfilled the requirements. I know that I can only cash out 300$. Will the rest be deleted?
Thx a lot in advance.