About the promo e-mail you just sent 'Treasure hunt – win 100 mega spins' (You do not have permission to view link Log in or register now.)
Was this activated last night? ('Treasure Hunt runs from 00:01 (CEST) on 03/09/2018 until 23:59 (CEST) on Sunday 30/09/2018.').
If so, it seems a bit pointless to send this to your players now and have them all looking for free spins.
The 3 sets of free spins were probably claimed 2 seconds past midnight.
Good morning Refre,
Thanks for the question.
I just contacted the casino team for more information.
It turns out this promo was supposed to be with an ''Opt-in'' function but currently for the type of mechanics we are having now, it didn't show.
So we had to drop the ''opt-in'' and that's why there was the risk of spins being credited very quickly.
Good that now we know, so for the future promos like that we will know what are the flaws and how to deal with them.
Thanks for the query and your feedback,
Your Guts Casinomesiter Team