Guts casino

[The Viking]

I did sen in my docs 3 days ago, never got confirmation about them being approved, but just a reply were they stated they had recivie them. i have withdrawn 2 times since them so i assume they are ok.perhaps they only reply back to you if they are not ok ?

ya, no worries about the docs IMO - same docs as was approved over in Nordic when Ben was there (same as Maximo, BetSafe, Bettson, in same group)...so I'm sure just a matter of them being reviewed..but..better safe than sorry this time

As to other, nope, still just the 'we'll review and get back'..if theyre hoping I'll whittle down 1k, theyre on glue, aint happening
sadly, IF they just did the WD, theyd be getting some back in deps and all in due time

I'm sure here though, they' ll get approved, just better to have my ducks inna row

 

[Blathaon]

I did sen in my docs 3 days ago, never got confirmation about them being approved, but just a reply were they stated they had recivie them. i have withdrawn 2 times since them so i assume they are ok.perhaps they only reply back to you if they are not ok ?

i sent in docs 2 days ago, got a reply that they had received them and was told i will get notified once my account is verified. haven't heard back yet, but my withdrawal was approved.

since the casino just opened last week i assume that the security department have an enormous amount of documents coming in from all the new players. i haven't had trouble getting verified anywhere yet so I'm not expecting to have any issues here either.

 

[dionysus]

i sent in docs 2 days ago, got a reply that they had received them and was told i will get notified once my account is verified. haven't heard back yet, but my withdrawal was approved.

since the casino just opened last week i assume that the security department have an enormous amount of documents coming in from all the new players. i haven't had trouble getting verified anywhere yet so I'm not expecting to have any issues here either.

same - just waiting for the thumbs up on them

 

[Blathaon]

Just got a reply back that my account has been verified

 

[dionysus]

verified

 

[CasinoBen]

Sheriff Gaming

Hi Everyone,

Due to the recent news regarding Sheriff gaming I have decided to remove all of the Sheriff games from Guts with immediate affect, until we get more information none of the Sheriff games will be available. Here is a link to the story:

You do not have permission to view link Log in or register now.

Sorry about the short notice on this.

Thanks,

Ben

 

[Balthazar]

Hi Everyone,

Due to the recent news regarding Sheriff gaming I have decided to remove all of the Sheriff games from Guts with immediate affect, until we get more information none of the Sheriff games will be available. Here is a link to the story:

You do not have permission to view link Log in or register now.

Sorry about the short notice on this.

Thanks,

Ben

Thanks for the link but I don't understand a word. What happened?

 

[homerbert]

Thanks for the link but I don't understand a word. What happened?

me too try to translate via google translate
as i understand, one of the guys suspected in money laundering and there are links to sheriff gaming. if someone describe more clear i will be happy to read

 

[CasinoBen]

Thanks for the link but I don't understand a word. What happened?

Sorry, forgot that it was in Dutch. Where is Incrediablestuff when you need him .

It is actually related to the story in this thread https://www.casinomeister.com/forum...om-a-casino-under-police-investigation.57134/

I will try to find the story in English... but a long story short Sheriff gaming owners are under an investigation and as we want to make sure our suppliers are 100% trustworthy we decided to pull the content.

Cheers,

Ben

 

[Balthazar]

me too try to translate via google translate
as i understand, one of the guys suspected in money laundering and there are links to sheriff gaming. if someone describe more clear i will be happy to read

Yes, it looks like the owner of Sheriff Gaming is part of a group that got arrested for money laundering, illegal gambling, drugs and other dirty stuff. It's funny because when I googled "Sheriff Gaming" in Google News, I get this news and this is from 1hr ago:

Old / Expired Link


Weird timing.

 

[rainmaker]

Sorry, forgot that it was in Dutch. Where is Incrediablestuff when you need him .

It is actually related to the story in this thread https://www.casinomeister.com/forum...om-a-casino-under-police-investigation.57134/

I will try to find the story in English... but a long story short Sheriff gaming owners are under an investigation and as we want to make sure our suppliers are 100% trustworthy we decided to pull the content.

Cheers,

Ben

Will be interesting to see if other casinos will follow Guts' example and remove Sheriff content. Many other reputable casinos, including accredited casinos are of course offering these games. Will also be interesting to see how Microgaming will deal with this as Sheriff is being distributed by them through Quickfire.

Great

 

[ilovejesus]

Sorry, forgot that it was in Dutch. Where is Incrediablestuff when you need him .

It is actually related to the story in this thread https://www.casinomeister.com/forum...om-a-casino-under-police-investigation.57134/

I will try to find the story in English... but a long story short Sheriff gaming owners are under an investigation and as we want to make sure our suppliers are 100% trustworthy we decided to pull the content.

Cheers,

IN ENGLISH
LONDON - In a large study of laundering tens of millions of dollars in dirty money is Friday seized eighty homes and business premises. The main suspect is the 32-year-old Michel G. from Geldrop. He would have drug money invested in real estate and illegal gambling. Police and Justice did include a foray into residential tower The Regent in Eindhoven.
In five companies in Eindhoven and Best was sought computers and financial records. Also, the luxurious furnishings of the homes of three suspects in Best, Eindhoven and Terneuzen seized. Additionally there seized more than a hundred bank accounts, twenty cars and buildings in Belgium, Spain and Germany. capital villas The main suspect worked with his 34-year-old brother Maurice G. Together they were a shareholder of several companies and through the businesses they had about forty buildings in their possession, including capital villas and apartments in Spain. In total, these properties worth more than ten million, according to justice. Together with the 34-year-old Eindhovenaar Stijn F. the brothers would also deal with the provision of online gambling. Seven gambling sites are therefore Friday taken off the air. In total were visited monthly by 85,000 players. The annual turnover of the sites was tens of millions of euros. According to Justice, the suspects have started to trade in soft drugs and subsequently have focused on investing in real estate and online gambling sites. Nobody arrested the suspects are not arrested. Police and justice are now the accounts of many companies of the suspects by searching and hoping it to find more. Evidence of money laundering The suspects include the owner of the Eindhoven million business Teletick , which deals with online payments and telecom services, and Bubble Group , under the name Sheriff Gaming develops games for gambling sites. Both companies are based in the Regent in Eindhoven. 's Top 100 Young Millionaires Stijn F. and Michel and Maurice G. all three are in the Quote Top 100 Young Millionaires. Stijn F. Quote, according to an output of about eleven million, the brothers G. both have three million. On the raids Friday, around 150 investigators note. Police and judicial work in the research along with the Gaming Authority.*

 

[hoff1985]

WOW! MG Press Release!

Congrats guys, MG mentioning GUTS. And now we all know Ben's last name ;-)

28th May 2013
IT’S A GUT FEELING TO CHOOSE QUICKFIRE
ISLE OF MAN – Quickfire, powered by Microgaming, is providing Flash and mobile gaming content to new operator Guts.
As a wholly flexible and accessible platform, Quickfire allows multiple integration options, customised for each operator. Guts has partnered with Quickfire via its software provider EveryMatrix, and having completed its integration, the operator now has access to an array of attention-grabbing games, which have gone live this week.
Guts is utilising both Quickfire’s Flash and mobile gaming content in a bid to achieve its underlying strategy of ‘Play the best online slots, hit millions in Jackpots, enjoy VIP support, Cash-out in minutes’. As well as providing the best game titles, Guts will offer extensive support tools, such as player communication and multiple payment and withdrawal options.
Ben Clemes, Head of Casino Operations at Guts, comments: “We very much see Microgaming as the global leader in online gaming. Through Quickfire’s open platform, we now have access to Microgaming’s incomparable gaming content. No other games provider is as appealing, and its content will play an integral role in the success of our brand.”
Ashley Sandyford-Sykes, Head of Quickfire, comments: “It’s fantastic to have another online casino launch to the marketplace with the Quickfire platform. Recognising the importance in providing the finest games to suit a broad range of players, Guts has made the right decision in partnering with Quickfire.”

 

[dunover]

i sent in docs 2 days ago, got a reply that they had received them and was told i will get notified once my account is verified. haven't heard back yet, but my withdrawal was approved.

since the casino just opened last week i assume that the security department have an enormous amount of documents coming in from all the new players. i haven't had trouble getting verified anywhere yet so I'm not expecting to have any issues here either.

I HAD MY FIRST 2 W/D'S APPROVED ANYWAY AND WASN'T ASKED FOR MY DOCS, BUT I SUBMITTED THEM VOLUNTARILY. Sorry for that was stuck on caps lock. I had the same experience, all my w/d's 'success' now and quite quickly so, but no confirmation yet I'm 'verified'.

 

[dunover]

Sorry, forgot that it was in Dutch. Where is Incrediablestuff when you need him .

It is actually related to the story in this thread https://www.casinomeister.com/forum...om-a-casino-under-police-investigation.57134/

I will try to find the story in English... but a long story short Sheriff gaming owners are under an investigation and as we want to make sure our suppliers are 100% trustworthy we decided to pull the content.

Cheers,

Ben

I have a feeling that the integrity of the games will be fine; corrupt people at the top will not have been software designers or IT people. However, better safe than sorry. Old Chinese proverb 'stand near crimson long enough and you become stained pink'. Wouldn't it be ironic to have straight games from Sheriff with links to criminals, and bent games from Finsoft who haven't.

 

[JGslots]

I feel they should be offering a way of withdrawing your winning free of charge, does it really cost them 2.50Eu to put money back to my debit card? I dont play at many online casinos, but the ones I do play at; Jackpot Party and 32red dont charge for this. Would be nice to see these charges dropped!

 

[dunover]

I feel they should be offering a way of withdrawing your winning free of charge, does it really cost them 2.50Eu to put money back to my debit card? I dont play at many online casinos, but the ones I do play at; Jackpot Party and 32red dont charge for this. Would be nice to see these charges dropped!

Well I tried to w/d nearly 2k and found I could only do 1700 in one go which I did, then had to do another w/d at the same time for the other 200 so have paid the charge twice for one w/d. I suppose as they grow these costs may be absorbed, but other casinos also charge too. You may find their deal with their processor might change eventually when they have enough clout, and this all changes.

 

[incrediblestuff]

Lol Ben, i was celebrating my b-day, where were you!!

Oh ye and i was winning 7K too...

(screenshot thread will be updated soon)

Indeed odd timing, as i skimmed through the article i understand the games should be ok, but the owner of the company,
is involved in some shady practices, better safe then sorry!

 

[Mouche12]

Well I tried to w/d nearly 2k and found I could only do 1700 in one go which I did, then had to do another w/d at the same time for the other 200 so have paid the charge twice for one w/d. I suppose as they grow these costs may be absorbed, but other casinos also charge too. You may find their deal with their processor might change eventually when they have enough clout, and this all changes.

If you get your account verified you can withdraw more than $/€ 2000 anytime, see my earlier post in this thread. You are then charged the fee only once.

 

[suomikala87]

Well, had a go with the third sub tonight. Tried a little of Megadeth game (didn't impress) so chanced to Netent which had previously worked fine. After a good while of playing Jack Hammer 2 I got an error message saying ¨we can't reach your account right now, try again later¨and gameplay stopped. I logged out and closed my browser (chrome) but the same problem continued when I tried to to play the game again. Tried Immortal Romance after that and there was still a delay between spins also. So that's enough for me for now. Games from two major providers continuosly kicking you out and some just not working smoothly is just not worth it

 

[Naokia980]

Never heard about this casino. But,software is different from other casinos that i have experience 7 software. I feel so that, they charge different fees from cc,this is not acceptable for my opinion. thanks for your useful posts. Welcome to debate + and -

 

[dionysus]

Never heard about this casino. But,software is different from other casinos that i have experience 7 software. I feel so that, they charge different fees from cc,this is not acceptable for my opinion. thanks for your useful posts. Welcome to debate + and -

1. new casino - but familiar face. Ben's pretty solid so if there's issues he's very amicable
2. pretty common software - nothing I haven't come across
3. a fair few casinos charge with CCs for deposit. I get more pissy when it's Skrill dings though.

 

[Balthazar]

1. new casino - but familiar face. Ben's pretty solid so if there's issues he's very amicable
2. pretty common software - nothing I haven't come across
3. a fair few casinos charge with CCs for deposit. I get more pissy when it's Skrill dings though.

They didn't charge me for my cc deposits, but they did charge me $3.33 for a cc withdrawal. I don't really like this trend of charging for deposits/withdrawals. IMO this should be covered in operation costs.

 

[mrmark21]

One question: Can I play AUD or USD?

 

[tinybettor]

One question: Can I play AUD or USD?

You can play in AUD but I think the processor still charges you in EURO on your card.

 

[dunover]

Just to let you all know (if you read my 'Great Escape at Guts' thread Monday) my w/d hit my card early hours Wednesday (today) which is as quick as it could be after a bank holiday Monday weekend. In fact it was so quick, my deposits from Fri/Sun and my Friday/Monday w/d's all came through at the same time. Thanks Guts! So, if you're a credit/visa debit card player, expect it back on your card in 48 hours/2 working days. That's as fast as you can get. Same as 32red/PP/Virgin etc.

 

[akrus88]

Damn. I made my first deposit yesterday evening. Played about 15 minutes and the site crashed. After waiting 15 minutes I was able to log in again and continue playing for a while.
Today morning I'm trying to open the website, but the site wont even open. Anyone else experiencing same problems? (Sorry have not red the whole thread)

 

[Tirilej]

Damn. I made my first deposit yesterday evening. Played about 15 minutes and the site crashed. After waiting 15 minutes I was able to log in again and continue playing for a while.
Today morning I'm trying to open the website, but the site wont even open. Anyone else experiencing same problems? (Sorry have not red the whole thread)

I havn't signed up yet but I had no problem to get in or to open up a game.
It looked fun...hm...now I'm tempted. Maybe soon

 

[CasinoBen]

Damn. I made my first deposit yesterday evening. Played about 15 minutes and the site crashed. After waiting 15 minutes I was able to log in again and continue playing for a while.
Today morning I'm trying to open the website, but the site wont even open. Anyone else experiencing same problems? (Sorry have not red the whole thread)

Hi Akrus,

Can you please PM me your username so I can look into the issue from last night? I was online doing support most of the night and everything looked stable, I am really interested to see what happened to you as any issues we had with connection should have been fixed. We are currently doing an update on the site, and messaged everyone playing to warn them. Seems that we need a message for players coming to the site, thanks for getting me to think about that.

Thanks,

Ben

 

[jjezebel37]

Hi Ben,

is there any word on when you will be accepting Ukash?

 

[CasinoBen]

Hi Ben,

is there any word on when you will be accepting Ukash?

Hi jjezebel,

I am chasing this now. From what I understand the papers are with UKash and we are waiting on their blessing. I hope that I get an update today and will keep you posted.

Thanks,

Ben

 

[CasinoBen]

I'd prefer Bitten and I reckon it would attract more players with the vampire theme being very popular with the help of Twilight and such

Hi Suomikala,

I just wanted to let you know I am chasing IGT to get this game added for you. I will keep you posted.

Thanks,

Ben

 

[onkel]

Well I tried to w/d nearly 2k and found I could only do 1700 in one go which I did, then had to do another w/d at the same time for the other 200 so have paid the charge twice for one w/d. I suppose as they grow these costs may be absorbed, but other casinos also charge too. You may find their deal with their processor might change eventually when they have enough clout, and this all changes.

I too was hit with 2 charges for one withdrawal. However, I have no problem whatsoever paying a small charge like that to get the money to me quickly - esp with no reversal time. Most sites that have no charges in relation to dep/wd often either have long reverse withdrawal times or no flushing possible (often times both).

(I obv understand that the withdrawal charges affect lowrollers a lot more)

 

[Marie2473]

This looks great? I have not registred just yet, but I have a few questions. i looked at the registerpage and saw that I can choose swedish crowns, does that mean that I will play ALL games in that currancy?

And finally - any chanse you will get the slots like Wizard of Oz, Zeus and Ruby slippers and all those?

 

[CasinoBen]

This looks great? I have not registred just yet, but I have a few questions. i looked at the registerpage and saw that I can choose swedish crowns, does that mean that I will play ALL games in that currancy?

And finally - any chanse you will get the slots like Wizard of Oz, Zeus and Ruby slippers and all those?

Hi Marie,

Yes we support SEK . All games should play in SEK but there is an issue with the Betsoft games that Nifty was nice enough to point out and it seems that all those games are being played in Euro. I will update the thread when that is sorted out by Betsoft.

WMS I am working on, would like to say that we will have those games next week but to be honest it will take a while for all the paper work to be sorted.

Thanks for your questions!
Ben

 

[kazzi]

Just me thats having problem with betonsoft every slots is keeps getting error message "excisive delay" or something like that works for 10-30spins then i get that and i have to reload the slots, nice to know it shows in euro's cause i could figure out my balance on those slots lol lets us know when thats fixed

And with moneybookers deposits, after finishing the payment i get the error i cancelled the transaction but money went through just fine and in my account straight away.

Else looks and runs great documents verified in less than 24hours.

 

[Balthazar]

I received an email for 10 free spins at EggOMatic and when I logged in, there was a nice unexpected bonus sitting in my account. Thanks a lot GUTS!

Edit: Unfortunately the games are still unplayable, I'm not sure what's the deal with the server. You'll get a few spins through with some having a slight "delay" before getting the server's response for the spin and then not long after that you'll get that one spin with a delay that's too long and:

 

[Jasminebed]

Still haven't deposited. Got an email with 5 freespins, so especially kind. I was able to play Eggomatic and a spin on Piggy Riches without problems, but still can't get to deposit. The deposit page loads, but when visa is clicked, just shows that loading grey circle (which is spinning if that helps.) Let it go on for a long time too (several minutes).

 

[The Dude]

I'm happy to announce that guts.com has requested to be baptized by fire

Administrative note: In order to keep things manageable, I'm closing this thread and directing everyone to continue their observations, questions, input, complaints, and everything else to here:
https://www.casinomeister.com/forums/threads/guts-com-is-giving-it-a-go.57224/

Thanks!