Casinos

Casinos By Status

Popular Filters

By Banking Options

Games

All Games

Bonuses

Popular Bonus Filters

Forums

Popular Forums

Forum User Features

Complaints

Submit A Complaint (PAB)

PAB Rules and Guidelines

Browse PABs

Gambling News

Popular News Sections

About Us

About Us

Guts casino

Status
Not open for further replies.
dunover said:
Yes, that's annoying and quite common on many flash casinos - it appears any new window you open when closing the game, or the background window with your account login box and balance don't realize you're still logged in after a certain period of inactivity (while you're playing a game) and then make you login again whereby they update.
Inetbet flash does this, as did Wintingo as I remember.

NordicBet and Betsson don't.
Click to expand...

Not as annoying as putting in loads of man hours to have that very thing fixed, having it completely tested it and now all of a sudden it happens again and I can't replicate it. It is kind of like hearing that rattle coming from your car engine, taking it to the mechanic and then it is not there.

I am thinking that it could be something to do with the separate page for the game area as when you play at NordicBet you stay on the same URL.

Thanks Dunover, I think your last comment might have solved it!!

Cheers,

Ben
 
CasinoBen said:
Not as annoying as putting in loads of man hours to have that very thing fixed, having it completely tested it and now all of a sudden it happens again and I can't replicate it. It is kind of like hearing that rattle coming from your car engine, taking it to the mechanic and then it is not there.

I am thinking that it could be something to do with the separate page for the game area as when you play at NordicBet you stay on the same URL.

Thanks Dunover, I think your last comment might have solved it!!

Cheers,

Ben
Click to expand...

Happy to help!

That's now 1000% bonus with 0.5x WR......:notworthy:notworthy:notworthy
 
dunover said:
Yes, that's annoying and quite common on many flash casinos - it appears any new window you open when closing the game, or the background window with your account login box and balance don't realize you're still logged in after a certain period of inactivity (while you're playing a game) and then make you login again whereby they update.
Inetbet flash does this, as did Wintingo as I remember.

NordicBet and Betsson don't.
Click to expand...

Actually, i had that issue with all Netent Flash casinos, including Nordic, so far haven't experienced it yet in Guts,
I think due to modern day browsers, a lot might not be solely on the Casinos end, but i'm not sure, it just seems as if these issues keep taunting players (and the Casinos ofc.) in more or less every Flash/Java and other browser based applications online, so it makes me wonder if it can be truly fixed completely, ever.

I'm actually fine with it if it's not happening constantly.
I did remember a few sessions on Nordic, where there was more logging in/out and in again just to keep getting errors, and that is awful, but when it happens occasionally when i leave a game, or go and check my wagering after a lengthy session, i can accept it:p
Rather don't have it at all of course.

But t.b.h. even in my download casinos i have experienced disconnects and such, so as long as my games are saved (when in free spins or bonus for example) and things are solved as swiftly as possible and correctly, i can live with it.

Anyway, i truly hope that dunovers remark actually solved it completely, that would be awesome, cause i think Guts would be the first browser based casino with that perk!
:cool:
 
Nice site, good choice of games, but a few problems (other than me on a losing streak!)...

- Wouldn't accept expiry date for card using Chrome on OSX. Had to use Safari.

- but some games - especially IGT ones, don't work on Safari, so had to use Safari to deposit and then Chrome to play.

- like others was logged out several times while playing.

bound to be teething problems which I am sure will be sorted.
 
CasinoBen said:
The CAD issue. We have Neteller and MoneyBookers in CAD so deposits via that method will be CAD to CAD.
Click to expand...


Canadians can't use Neteller for gaming anymore so don't expect a lot of business in your Neteller CAD account. ;)


We are implementing the CAD credit card processor
Click to expand...

Good news! Let us know when it's ready.

One small mistake that I noticed: When I joined yesterday and I picked my currency, the choice in the scroll down menu was "Candian dollars" (spelling mistake). No big deal but if no one tells you, it won't get fixed :) I've seen this very same mistake before so it might be in the template.

Now I've some questions: Where do I go for my free spins @ Starbust? Are they supposed to appear in "bonuses" under the "my account" menu? Also, will I get an email if I win some free spins on Wednesday or I have to log in (and if so, where should I look?).
 
Did my third session tonight (Canadian time), and that didn't impress me at all. Got disconnected every third spin (Game not available atm etc.), both MG an NetEnt slots, so pretty much just wanted it to end....and eventually it did.

I really hope you'll get that fixed. Like the layout of the site a lot, but these disconnections REALLY ruin the experience.
 
Balthazar said:
Canadians can't use Neteller for gaming anymore so don't expect a lot of business in your Neteller CAD account. ;)

Good news! Let us know when it's ready.

One small mistake that I noticed: When I joined yesterday and I picked my currency, the choice in the scroll down menu was "Candian dollars" (spelling mistake). No big deal but if no one tells you, it won't get fixed :) I've seen this very same mistake before so it might be in the template.

Now I've some questions: Where do I go for my free spins @ Starbust? Are they supposed to appear in "bonuses" under the "my account" menu? Also, will I get an email if I win some free spins on Wednesday or I have to log in (and if so, where should I look?).
Click to expand...

Lol, was not sure about the whole Neteller thing either, but the credit card processor is really good news and I will of course keep you updated.

Thanks for picking up on the spelling mistake. I will have that fixed.

The free spins part of the welcome package will be credited every day at 11am CET. So just log into your account after that time, load Starburst and they will be waiting for you. The winnings from the free spins from the welcome package will go to your real money balance, no wagering.

On Wednesday, just log in after 11am CET and load Jack and the Beanstalk, if you have won free spins they will be waiting.

Cheers,

Ben
 
LaHutti said:
Did my third session tonight (Canadian time), and that didn't impress me at all. Got disconnected every third spin (Game not available atm etc.), both MG an NetEnt slots, so pretty much just wanted it to end....and eventually it did.

I really hope you'll get that fixed. Like the layout of the site a lot, but these disconnections REALLY ruin the experience.
Click to expand...

Hi LaHutti,

Can you please PM me your username or email it to [email protected]? This is a different kind of issue than the others are talking about. Was there a message that came up, like the dreaded error 2 message from MG or a game not available message?

Thanks for your help,

Ben
 
I am glad I read this thread. The name didn't impress me, anyone hear of this new casino doesn't usually drive me.

But Hey! Ben back in the saddle! Now I'm excited. Think I'll wait until the CAD thing is all settled, and some of the growing pains have subsided a bit, but I'll be there with bells on!

Hope to see Guts under Baptism by Fire soon.
 
Strange Bonus+balance issue!!!

I had the same logging out - I deposited today 50, got the 100% SUB. Played for a while, then TSII came up with 'error 2' code after about 100 spins. When I accepted the 'shut window' to close the game, the whole browser IE10 closed down. So I reopened, logged back in, opened TSII again and it immediately did the same again; I couldn't even take one spin. So I logged back in AGAIN and opened Netent games, and apart from one recurrence they were OK over a period of an hour or so. My 100 had turned into 320 from wins on Cleopatra and TSII and as soon as I played the Netent slots my balance went down quicker than a Bangkok ladyboy. So this is where something worse happened:

I played my balance (still not met WR) down to ZERO. I played one line on BDBA to get shot of the odd pennies. BDBA was at ZERO credits. I double checked this. Went to deposit 100 on my card, and entered the GUTSW2 code for the second deposit bonus. Wouldn't take it. Said I still had bonus in play. I rechecked by loading BDBA again. ZERO. Yet my account balance in the top right by the login boxes said '0.01'. So I used the 'forfeit bonus' option in my account. Wouldn't let me, said 'come back after 15 hours'.

So, I decided just to play just cash on the 100 deposit. Deposited the 100, and despite triple-checking my zero balance previously by loading games, the balance after deposit was 100.01:confused::confused:

Fortunately I had a 225 win on Megaspin BDBA and it allowed me to withdraw 230 and leave a few quid to play with later.

But I never got the second bonus due to this error, the likes of which I never saw before. This was actually lucky for me as I had no WR on my second deposit when I had my win to W/D.

Normally this would have been a problem though.:)

P.S. I also have noticed that in my account, transactions do NOT show my w/d an hour ago, but just my deposits as 'success' which were also e-mailed to me as receipts. There is no record of my 230 w/d either by e-mail acknowledgement nor as 'pending' in my transactions.
 
Last edited:
US welcome?

Ah, I just answered my own question I think. I got excited when I hit the "Sign Up" and it listed the United States as an option. Then I tried the "play for free version" and it said I wasn't supported. Just another time where I'm green with envy! I hope you all have a blast on the new site!
 
Bummer

Joined. Found it annoying to enter all my details only to have the page refresh while I was reading the T&Cs before checking the box and having to enter it all over again.

Did get email and registered.

Can't Deposit via Skrill... payment page just loops. Ditto for Visa.

Live Chat not available. Didn't test the speed of leaving a message to be emailed, if payment pages are down, I'm not hopeful.

It's Friday night here, nothing on TV. I think I'll have to revisit another day.

If I didn't know it was Ben at the helm, I'd probably just write this casino off my list of places to deposit. Not trying to be mean, just realistic.
 
Jasminebed said:
Joined. Found it annoying to enter all my details only to have the page refresh while I was reading the T&Cs before checking the box and having to enter it all over again.

Did get email and registered.

Can't Deposit via Skrill... payment page just loops. Ditto for Visa.

Live Chat not available. Didn't test the speed of leaving a message to be emailed, if payment pages are down, I'm not hopeful.

It's Friday night here, nothing on TV. I think I'll have to revisit another day.

If I didn't know it was Ben at the helm, I'd probably just write this casino off my list of places to deposit. Not trying to be mean, just realistic.
Click to expand...

I used Skrill and it worked here, though it's CAD to GPB and back again, so you get dinged coming and going.
100 went zing fast, not the casino's fault, just saying
 
I had a problem loading the homepage earlier took 10 mins to download and then I couldnt register.

I finally registered then had a problem trying to set up a deposit method ,page wouldn't load. I tried to deposit using Chrome and it worked fine,seems to be a compatibility problem with internet explorer.

Had 4 hours of uninterrupted game-play then casino became unplayable at around 1am. MG 'error 2' every few spins,Net ent had long pauses between spins and error messages that it cant find game.
 
I want to like the site but.. ive suffered numerous times with logging out problems for no reason, and game disconnects mid spin, as much as I trust the games to remember whether ive won or lost it does become annoying when its every few minutes, and im checking the play history to make sure everything is in order. its just not much fun checking game history and balance to see whether you have won/lost.

I did send a ticket to support just to let them know, and ive played in other sessions where it was perfectly fine early(ish) morning uk time was no problems.

Done all 3 deposits with bonuses and lost 3 times :o luckily i've won it back elsewhere in the meantime :thumbsup:

will be keeping an eye out but wont be rushing back just yet :D
 
Ben the rep replied in minutes to my issue, and restored my bonus for me. It's a bit strange how withdrawals don't show up in your transactions though, and 'receipt' is spelled wrongly on the e-mails and on the transactions box it says 'receit'....

Anyway played for hours and cashed out about 80 in profit. See how long it takes to get back to my card, but a good site except for the multiple times I had to reload games, and the reels just kept spinning.

Will be one of my favourites when fine-tuned...
 
I'm in for the long haul, but I didn't enjoy my first experience TBH.

I love the game selection, but every time I hit a bonus round on one of the 3D (sheriff gaming?) slots the page would refresh and put me in play money mode. GRRR. It even happened halfway through a bonus round. I had to close my browser and login all over again and restart the game etc etc. Not fun.

As others have said, if Ben wasn't involved with this venture I wouldn't return, but I'll be patient as I'm sure it will be ironed out.
 
Just played my 50 free spins on Starburst. Didn't expect much (minimum bet on a low variance game) but finished with $5 and then won $30 on Reel Steal. Didn't cash out but enjoyed some play time from this.

One thing that I didn't like is the delay (slow server) in some MGS games. When playing IR, it tricked me several times into thinking that the Wild Desire bonus was coming, but the server was just slow to respond so the reels kept spinning for longer than usual.
 
Balthazar said:
Just played my 50 free spins on Starburst. Didn't expect much (minimum bet on a low variance game) but finished with $5 and then won $30 on Reel Steal. Didn't cash out but enjoyed some play time from this.

One thing that I didn't like is the delay (slow server) in some MGS games. When playing IR, it tricked me several times into thinking that the Wild Desire bonus was coming, but the server was just slow to respond so the reels kept spinning for longer than usual.
Click to expand...

Oh I hate that, happens on all flash platforms from MGS. But one thing and I hope I am not ruining anyone's enjoyment here, you know when you have activated the Wild Desire feature after pressing spin, the button changes to the STOP spin button but is all greyed out. This also goes for the Wild Celebration or Iron Storm features, the only one that you do not notice this on is Thunderstuck II because it has no STOP spin button.


I am keen to try out Guts but I think I will wait until a few things are ironed out first. Welcome back to the scene Ben ad I hope everything goes well for you guys.
 
mattsgame said:
Oh I hate that, happens on all flash platforms from MGS. But one thing and I hope I am not ruining anyone's enjoyment here, you know when you have activated the Wild Desire feature after pressing spin, the button changes to the STOP spin button but is all greyed out. This also goes for the Wild Celebration or Iron Storm features, the only one that you do not notice this on is Thunderstuck II because it has no STOP spin button.


I am keen to try out Guts but I think I will wait until a few things are ironed out first. Welcome back to the scene Ben ad I hope everything goes well for you guys.
Click to expand...

Thanks Matt, it is good to be back!

I want to thank you all for your feedback, nice comments and more than anything patience. :thumbsup:

I (well IT) are working on all these issues as I type this and I will not rest until this is all fixed. As I get feedback from the techies I will update this thread.

Thanks again everyone,

Ben
 
Great

Been playing for a decade but have never seen anything like guts.
Signed up two days ago and got a mail from Ben asking if my favourite games are available and if not, to drop a line and he will get them added.
Also two hours cashout is a gamechanger in my opinion
 
bdbro said:
Also two hours cashout is a gamechanger in my opinion
Click to expand...

It's good, certainly - but not exactly a 'game changer', places such as Unibet, Sky Vegas and 3Dice routinely pay out in under 60 minutes.

Having read the entirety of this thread I'm in no hurry to deposit at Guts Casino, sounds to me like paying customers are beta-testing it for them.
 
CasinoBen said:
Thanks Matt, it is good to be back!

I want to thank you all for your feedback, nice comments and more than anything patience. :thumbsup:

I (well IT) are working on all these issues as I type this and I will not rest until this is all fixed. As I get feedback from the techies I will update this thread.

Thanks again everyone,

Ben
Click to expand...

Hi Ben,

I assume others have had this problem as well, but yesterday when I played I got the netent games throwing me errors like "Your account cannot be reached at the moment" & "Game currently not available". This happened every 3-5 minutes and was quite annoying..

Please ask tech to look into it if they aren't already :)
 
onkel said:
Hi Ben,

I assume others have had this problem as well, but yesterday when I played I got the netent games throwing me errors like "Your account cannot be reached at the moment" & "Game currently not available". This happened every 3-5 minutes and was quite annoying..

Please ask tech to look into it if they aren't already :)
Click to expand...

Hi Onkel,

Thanks for letting me know. Tech is all over it, they won't see the outside of the office until this is fixed, and actually either will I.

Will be back later with an update,

Ben
 
I really wanted to play here because of the senior members recommendations but try as i might, i cannot open an account.

I signed up and they sent me the verification link but every time i click on it, i get a really annoying page saying that 'it is possible that you have clicked on the link before or that you have waited too long to register the email address. Please re-register or contact us to proceed'

After numerous emails i got a response that it would get passed to IT but no contact at all.

I have tried all browsers, deleted cookies etc but nada.....


5 hours of my life i shall never get back!
 
jjezebel37 said:
I really wanted to play here because of the senior members recommendations but try as i might, i cannot open an account.

I signed up and they sent me the verification link but every time i click on it, i get a really annoying page saying that 'it is possible that you have clicked on the link before or that you have waited too long to register the email address. Please re-register or contact us to proceed'

After numerous emails i got a response that it would get passed to IT but no contact at all.

I have tried all browsers, deleted cookies etc but nada.....


5 hours of my life i shall never get back!
Click to expand...

Hi,

I am really sorry to hear about all the hassles, this should not have happened. I have PM's you a new verification link. I hope you give us another shot.

Thanks,

Ben
 
I joined up this morning and have been playing most of the day and unlike a number of people in this thread i have been lucky enough not to have had any error messages or disconnections at all.

i haven't managed to playthrough the welcome bonus yet to make a withdrawal so i cant comment on that side of things but should i be lucky enough to find the withdrawal button i will make sure to post in this thread to let everyone know how it goes.
 
Update

Hi Everyone,

It seems that we isolated and fixed the logout issue. We have all tested it through the day and everything seems fine, although everything seemed 100% while we were still in Beta and was testing the site for the past 3 weeks prior to launch. Strange things happen when you go live and it was a shame we did not get this issue or the other issues that have been reported prior to opening up the URL.

Thank you for all of your feedback, it is very helpful.

I will keep you updated about the few other issues that remain.

Cheers,

Ben
 
mrjones said:
hi anyone hit a withdrawal yet via neteller ? time scale etc etc ?
Click to expand...

Yes. Check back in this thread and you'll see webwallet w/d's have been witnessed at 2 hours-ish.
 
ChopleyIOM said:
It's good, certainly - but not exactly a 'game changer', places such as Unibet, Sky Vegas and 3Dice routinely pay out in under 60 minutes.

Having read the entirety of this thread I'm in no hurry to deposit at Guts Casino, sounds to me like paying customers are beta-testing it for them.
Click to expand...

Well, under 2 hours is pretty fast to be fair - crikey I know we get spoiled at some sites but give 'em a chance! I suppose we are testing it in a way and giving feedback, but then if you were Ben you'd come on here where you can get considered intelligible opinions from experienced players, wouldn't you? After all he has previously given service and help on here to members.

Anyway, I made WR on my 3rd. deposit bonus and at that point was down about 70 quid. Carried on, and was down to last 30, waiting for the inevitable crash and burn so played my last 30-odd on Wild Rockets which then proceeded to give three lots 40-80x stake freespins, and after those 3 or 4 30-40x stake reel wins in quick succession. So cashed out just over a ton up overall, from being 170 down!

The only thing was the journey was like having to drive 200 miles over potholed dirt tracks as compared to a tarmac motorway; game stalls, logouts, greyed out buttons etc. When this has been ironed out, I think this would be a site you like Chopley.:)

P.S. Just played my 100 freespins on St*****st and ironically paid me £9.49 - almost exactly the RTP lol. Played this out on DoA and made it last 30 minutes at 18p a spin before busting. This was about 2 hours ago. NOT ONE LOGOUT, GREY BUTTON OR PERPETUAL SPINNING EPISODE. Hopefully things are better now.:lolup:
 
I've been playing this morning and I have not experienced any difficulties at all.
Have to say I almost only play NetEnt, MG flash just wont do it for me.

So, after I managed to cash out a small sum yesterday from my first deposit, today my 2nd deposit also turned out to be a lucky one, 50.- in, 200.- out.:D

Both withdrawls to Neteller were paid within an hour of requesting them.:thumbsup:

Only thing, I've never seen a casino charge a fee for a webwallet withdrawl.

Overall my impression of Guts is pretty good. Good bonuses with reasonable WR, site navigation is a charm really, I will be back for sure.
 
De Beuker said:
I've been playing this morning and I have not experienced any difficulties at all.
Have to say I almost only play NetEnt, MG flash just wont do it for me.

So, after I managed to cash out a small sum yesterday from my first deposit, today my 2nd deposit also turned out to be a lucky one, 50.- in, 200.- out.:D

Both withdrawls to Neteller were paid within an hour of requesting them.:thumbsup:

Only thing, I've never seen a casino charge a fee for a webwallet withdrawl.

Overall my impression of Guts is pretty good. Good bonuses with reasonable WR, site navigation is a charm really, I will be back for sure.
Click to expand...

Yes, I totally agree. Keep it simple. Any game you want, type the first few letters in the search box and up it comes. No waffle or gaudy great big '$3,000,000 FREE!' banners sort of crap. Menus contain what you need, everything is visible, like a well-organized cupboard.
 
dunover said:
Well, under 2 hours is pretty fast to be fair - crikey I know we get spoiled at some sites but give 'em a chance! I suppose we are testing it in a way and giving feedback, but then if you were Ben you'd come on here where you can get considered intelligible opinions from experienced players, wouldn't you? After all he has previously given service and help on here to members.
Click to expand...

Oh I agree it's a very promising new casino, but the point I was making is that 'payouts to web wallets in a couple of hours' really is the starting point for any casino entering the market now IMO. The genie of super-quick payouts is well and truly out of the bottle, and it was the description of such payout times as a 'game changer' that I was taking issue with, the game has already been changed, that's the point :)

Once the teething problems are taken care of I'm sure I'll give Guts Casino a go, the website is superb, the bonuses and WR seem solid, we have a known 'good face' here at CM, and there are loads of games to choose from.
 
would be even nicer if they took netnet games to one side & mg to other ) saves trolling through to find games & well for igt slots cant say there great there lots of spins of reels lots of server cant connect & to top it off not one feature in god knows how many spins on no less than 6 igt games played (
 
I was finally able to make an account after a few hiccups.

I must say, Ben is amazing and helped all he could.

Sadly i went round and purchased a Ukash voucher as i could not wait to deposit but even though it is advertised on the site, i was advised that it would not be up and running until during the week.

I will defo be back there though as i'd like to try some of the different games.

Everything ran fantastically for me.

G
 
I said in an earlier post that the slots became unplayable due to the errors.I have just finished a 5 hour long session without a single error on any slot/software
and the small description bug under each slot has been changed from 'video slot tit' to 'video slot'. Its great to see problems being ironed out so fast from a casino and at the weekend.

I hope in the future, as the customer base grows they can also start to absorb some of the withdrawal processing fees.
 
I have played about 3 hours today on and off, with no major issues.
And i cashed out 200$ so thats not bad.
One thing that annoys me is the bar on the right side showing what people are winning, it just keeps on comming back even if i hide it.
And it shows even if some one is winning 50c.

/slotaholic
 
Deanna said:
US welcome?

Ah, I just answered my own question I think. I got excited when I hit the "Sign Up" and it listed the United States as an option. Then I tried the "play for free version" and it said I wasn't supported. Just another time where I'm green with envy! I hope you all have a blast on the new site!
Click to expand...

Well, I signed up as I saw the US option, created an account and have been playing in fun mode. I went to real mode and all the options were there for me to deposit. I didn't deposit but enjoyed the fun mode while it lasted. The drawback is the microgaming games are not there in real or fun mode but I can still see who's winning what. I'm also getting all those errors that people were talking about.

This is really unique as it offers certain games for American players and all the games for everybody else.

Your account xxxxxx at Guts.com is now activated. Thanks for verifying it.

To show our appreciation we would like to offer you this amazing welcome package where you can claim up to €300 and 100 Free Spins on Starburst.
 
dks17 said:
I joined up this morning and have been playing most of the day and unlike a number of people in this thread i have been lucky enough not to have had any error messages or disconnections at all.

i haven't managed to playthrough the welcome bonus yet to make a withdrawal so i cant comment on that side of things but should i be lucky enough to find the withdrawal button i will make sure to post in this thread to let everyone know how it goes.
Click to expand...

well it seems i might have spoke too soon :p i logged into to play about 15 mins ago and every few minutes i keep getting a 'error 2' message. i have sent an email to support. hopefully it gets resolved soon
 
Status
Not open for further replies.

Similar threads

F
Royspins/wazbee / whelle casinos under JER-TEAM N.V. scam be aware they cheting higrollers
Replies
0
Views
349
FAZI1
F
S
Question How much do you trust predictive analytics in Baccarat?
Replies
4
Views
412
PeenyBunslinger
PeenyBunslinger
H
I won 500 euros and dont know what to do before spending the money ...
Replies
5
Views
234
satchnz
satchnz
K
Conquestador.com - April 2026 - New Owner, Licence Change and Withdrawal Problems
Replies
8
Views
630
Avernite
A
D
Fraud Alert chansino 1000$ no deposit bonus, scam or real
Replies
37
Views
9K
vusinkunzi
V

Users who are viewing this thread

Total: 2 (members: 0, guests: 2)

Accredited Casinos

Read about our rating system and how it's done.
Back
Top