- Joined
- Jan 30, 2006
- Location
- Los Angeles
You are now chatting with Kim
Kim: Hi , and thank you for using our Live Chat facility! Allow me to introduce myself as your chat representative. I am Kim and will be assisting you, how could I be of service...
Me: HI Kim, I received an email injforming me it was time to redeem my loyalty points yet when I do I can't fuind enought to redeem.
Me: and acocrding to the casion softwre three accounts are already merged
Kim: For which casino did you recieve this please
Me: there may be other accounts to add but if so i dont remember which otheres are part of cs group
Me: GM
Kim: Please note that GM has not been moved over to the US casino, only PPC and CS
Me: Here's the email:
**********************
Dear William, (deleted acct #)
Turn your Green Points into Cash Back!
It’s time to cash in on your CasinoCare Loyalty Points by claiming your rewards!
Well done, you’ve earned 49437.13025 Green Points by playing at Grand Mondial. (I know! Woohoo! Right?!?!?- bernynhel)
This qualifies you for the Grand Level 1 Tier level!
Login to your software to redeem it now!
**********************
Me: I dont know what US casino is
Me: i know players palace, grand mondial and casino share
Me: i rec'd the email 2 hours ago
Kim: Sorry William, you seem to have gotten an error in your loyalty statement mailer, we do apologize for the confusion and inconvenience, your correct loyalty balance is 86
Me: quite a mistake
Kim: It seems to be an error on the automated mail with you loyalty balance Im afraid William
Me: i would say so
Kim: Is there anything further I can assist you with?
Me: I am so sorry!! I was so wrappued up in my disappointment from this monumental let down I must have missed it!!! What have you assisted me with, again? TY. But, no.
END OF CHAT
Thanks for NOTHING GM!!!
See Related Threads:
Kim: Hi , and thank you for using our Live Chat facility! Allow me to introduce myself as your chat representative. I am Kim and will be assisting you, how could I be of service...
Me: HI Kim, I received an email injforming me it was time to redeem my loyalty points yet when I do I can't fuind enought to redeem.
Me: and acocrding to the casion softwre three accounts are already merged
Kim: For which casino did you recieve this please
Me: there may be other accounts to add but if so i dont remember which otheres are part of cs group
Me: GM
Kim: Please note that GM has not been moved over to the US casino, only PPC and CS
Me: Here's the email:
**********************
Dear William, (deleted acct #)
Turn your Green Points into Cash Back!
It’s time to cash in on your CasinoCare Loyalty Points by claiming your rewards!
Well done, you’ve earned 49437.13025 Green Points by playing at Grand Mondial. (I know! Woohoo! Right?!?!?- bernynhel)
This qualifies you for the Grand Level 1 Tier level!
Login to your software to redeem it now!
**********************
Me: I dont know what US casino is
Me: i know players palace, grand mondial and casino share
Me: i rec'd the email 2 hours ago
Kim: Sorry William, you seem to have gotten an error in your loyalty statement mailer, we do apologize for the confusion and inconvenience, your correct loyalty balance is 86
Me: quite a mistake
Kim: It seems to be an error on the automated mail with you loyalty balance Im afraid William
Me: i would say so
Kim: Is there anything further I can assist you with?
Me: I am so sorry!! I was so wrappued up in my disappointment from this monumental let down I must have missed it!!! What have you assisted me with, again? TY. But, no.
END OF CHAT
Thanks for NOTHING GM!!!
See Related Threads:
- Grand Mondial Casino
- Casino Grand Mondial / Casino Share
- Grand Mondial's Endless Emails
- Grand Mondial Spam Emails
- Grand Mondial Advisory
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