Hi all sorry it’s my first post but feeling really lost guys and very disappointed. So today I placed a 1k bet on red at Grand Ivy. Last no was 31 black. The bet was accepted then evolution posted messages apologising for the delay which lasted roughly 15mins. Once a croupier turned up I had a message saying bet rejected/ not accepted before the wheel span - but my 1k had disappeared? Not credited back - I went to chat immediately who asked if I had any screen shots- and after some minutes just kept saying it was a losing bet. Well I have no idea what number dropped but I couldn’t have won either way? I kept asking them to escalate to a manager but couldn’t get anywhere. I feel truly ripped off. Any advice guys? It could be the best thing as I wouldn’t bet another penny with them now after this.