It's interesting to note that Casino Rewards recently took over the Casino Action group as well, so now their group consists of
EIGHTEEN casinos:-
Aztec Riches
Blackjack Ballroom
Captain Cooks
Casino Classic
Casino Kingdom
Challenge
Golden Reef
Golden Tiger
iBig (Japanese)
Lucky Emperor
Music Hall
Nostalgia
Phoenician
Strike It Lucky
UK Casino Club
Virtual City Casino
Yukon Gold
Zodiac
I wasn't sure if they still had the rule of only one sign-up bonus across all their casinos, so I went to the main Casino Rewards chat to ask.
I think this might be why some people say their CR is poor:-
Please wait for an operator to respond.
You are now chatting with Jennifer.
Jennifer: Welcome to the CR Helpdesk Live Chat service. How can I help you?
Kasino King: Hi there! You recently took over another group of casinos, so CR consists of 18 different ones...
Jennifer: Hi there
Kasino King: Your T&C's are confusing - can players take your welcome bonuses at all 18 casinos?
Kasino King: .. or only at one?
Jennifer: if you meet the conditions to be eligible for the signup bonuses, they will be credited on your casino rewards account
Jennifer: however the players have to demonstrate an intention to play, deposit & wager at the casino in accordance with the Casinos promotional Terms & Conditions
Jennifer: Is there anything else I can assist you with?
Kasino King: Yes, please can you answer my question!
Kasino King: Can players take the S.U.B. at all of your casinos?
Jennifer: yes at the conditions to meet the signup conditions,
Jennifer: the bonuses are credited on your casino rewards account
Jennifer: where you can redeem those bonuses into casino chips on your casino account however
Jennifer: the entitlement to redeem points can be suspended if the players don't demonstrate an intention to play, deposit & wager at the casino in accordance with the Casinos promotional Terms & Conditions
Jennifer: Is there anything else I can assist you with?
Kasino King: Look, I'm sorry but I don't really understand your answer.
Kasino King: What does "yes at the conditions to meet the signup conditions", mean?
Jennifer: each of our casino has different promotion
Kasino King: I fully understand how the MG bonus system works.
Jennifer: for exanple for signup bonus of 20$ if you deposit 20$ or
Jennifer: !04 free if you register a card
Kasino King: Please don't explain how each bonus works - I know that!
Jennifer: or 40% bonus on your first deposit...
Kasino King: STOP!
Jennifer: I don't understand then
Kasino King: OK, I'll put it another way.
Jennifer: yes
Kasino King: Suppose a player signed up to BlackJack Ballroom, met all the conditions for the bonus & cashed out, could he then go on to say Zodiac and claim the sign-up bonus there?
Kasino King: And if he did that in accordance with the conditions, could he go to another of your casinos & claim another SUB, etc, etc, until he has claimed all 18 sign-up bonuses?
Jennifer: yes
Jennifer: Is there anything else I can assist you with?
Kasino King: No - I think we got there in the end!
Kasino King: Thanks.
Jennifer: you're welcome
Jennifer: Thank you for chatting with us.
Jennifer: Goodbye
Chat session has been ended by the site operator
I thought my initial question "Your T&C's are confusing - can players take your welcome bonuses at all 18 casinos?" was simple and straightforward enough...
Is it just me?