Ok,
so I send these every time they're asked of me and I guess I understand why it's done so I generally do not whine about it. I did this today too and at the same time I decided I won't be joining any other casino in the near future. Why? Because it's pretty tiresome trying to make sense to people about things that are pretty common place, and it's also pretty tiresome trying to take screenshots and mobile phone photos of irrelevant documents in hopes of pleasing some customer rep who doesn't even understand what the papers are for (unless they're from the same country I am from).
What I don't understand is how they refuse to understand that I haven't had a frequent paper bill drop in my mailbox for a few years now. I am not the only one with this kind of thing, in fact most people I know don't get paper bills. I don't know is it a scandinavian thing only? Every utility bill that I have to pay, is electronic. My rent raises once a year, and once a year, just once, I get one sheet of paper telling me how much my rent is and where to pay it. Phone bill, electricity bill, rent+water, you name it: it's electronic.
I guess I could go about it a different way, and get myself some actual paper bills for the customer service neanderthals, but:
1)they cost money to get these days
2)why waste paper
3)I'm not a caveman
To me this is the equivalent of asking for an ingame screenshot request and then asking it to be sent on a paper film via snail mail, preferrably kodak and a colour version. Why not go full ludicrous and ask for a telegram???
so I send these every time they're asked of me and I guess I understand why it's done so I generally do not whine about it. I did this today too and at the same time I decided I won't be joining any other casino in the near future. Why? Because it's pretty tiresome trying to make sense to people about things that are pretty common place, and it's also pretty tiresome trying to take screenshots and mobile phone photos of irrelevant documents in hopes of pleasing some customer rep who doesn't even understand what the papers are for (unless they're from the same country I am from).
What I don't understand is how they refuse to understand that I haven't had a frequent paper bill drop in my mailbox for a few years now. I am not the only one with this kind of thing, in fact most people I know don't get paper bills. I don't know is it a scandinavian thing only? Every utility bill that I have to pay, is electronic. My rent raises once a year, and once a year, just once, I get one sheet of paper telling me how much my rent is and where to pay it. Phone bill, electricity bill, rent+water, you name it: it's electronic.
I guess I could go about it a different way, and get myself some actual paper bills for the customer service neanderthals, but:
1)they cost money to get these days
2)why waste paper
3)I'm not a caveman
To me this is the equivalent of asking for an ingame screenshot request and then asking it to be sent on a paper film via snail mail, preferrably kodak and a colour version. Why not go full ludicrous and ask for a telegram???