Baptism by Fire Gala Casino - Coral Casino

[chuchu59]

Hi There,

I will look into this for you and get back to you asap.

Hi Clara,

Glad to hear you are looking into this but make sure you post back after all is resolved as players may otherwise be wary of playing at Gala with a bonus.

Which football team do you support btw. Your colleagues support Arsenal and Aston Villa.

 

[CiaraGala]

Hi Clara,

Glad to hear you are looking into this but make sure you post back after all is resolved as players may otherwise be wary of playing at Gala with a bonus.

Which football team do you support btw. Your colleagues support Arsenal and Aston Villa.

Could you message me your account user-name please?

Thanks

 

[chuchu59]

Could you message me your account user-name please?

Thanks

No I dont and cant have an account at Gala. I was hoping you would post the outcome for Nissan581 so other players will feel comfortable playing at the casino.

 

[CiaraGala]

No I dont and cant have an account at Gala. I was hoping you would post the outcome for Nissan581 so other players will feel comfortable playing at the casino.

Ah Doh! sorry Yes I will message him now Thanks

 

[Nissan581]

Could you message me your account user-name please?

Thanks

Sent you my details


regards

 

[Hollygoelightly]

I meant RedFlush!

Granted, I am very naive and don't do my research into casinos. I do it for fun and am thankful for casinomeister so I can quickly read when I'm throwing money in the wind. However, I believe in second chances, just because those casinos have King Kong and Pink Panther. (also recommended by casinomeister...so you know.)

I never bank on making a load of dough in a casino. It's gambling. However, I always think I will. So , I am a nutbag gambling addict who does no research. But the question is, does it help? Doing research I mean. You're lucky or you're not. You like to throw money away or you don't?

I thought 32Red was the be all and end all after reading the comments here. I have lost loads of money there, and as I mentioned before, only won at RedFlush. Sooo...who knows?



Geez Louise! Need to check what I post before I post it. I meant I usually win at RedFlush, have never won at 32Red. Also meant in the other post that I couldn't play some games, not some casinos!

Also, I was reading in another post about why some people have problems getting their documents approved. I have had that problem and I am wondering why? I am an American who lives in Germany and I play in dollars. Could that be the reason?

 

[Hollygoelightly]

I warmly welcomed Gala, won and got paid for my first win!!

Let's warmly welcome Gala and Coral casinos to Casinomeister's Baptism by Fire section:
https://www.casinomeister.com/accredited-casinos/

Both casinos offer a myriad of game selections, to include live dealers, poker, bingo - the works. Licensed in Gibraltar and administrated by people who understand the Casinomeister philosophy.

Their casino rep is Ciara who can be contacted here:
https://www.casinomeister.com/forums/members/

Good luck

Or should I say they warmly welcomed me! As I mentioned before, I played with a bonus and won!! That has never happened before! Second time I played with no bonus and won!! Sooo...they're saved in my eyes after being baptized in fire.

Only saved one screen shot. It's not the biggest, but will post it anyway.

 

[CiaraGala]

Thanks

Thank you! and I hope you keep on enjoying playing on our site...good luck!!

Or should I say they warmly welcomed me! As I mentioned before, I played with a bonus and won!! That has never happened before! Second time I played with no bonus and won!! Sooo...they're saved in my eyes after being baptized in fire.

Only saved one screen shot. It's not the biggest, but will post it anyway.

 

[Greigssy]

Does Gala have live chat at the weekend ? I have been waiting 30 minutes with no reply on several occassions now.

I hope they respond to my email as the last one I sent a few weeks ago still hasnt been answered.

 

[aceking123]

Does Gala have live chat at the weekend ? I have been waiting 30 minutes with no reply on several occassions now.

I hope they respond to my email as the last one I sent a few weeks ago still hasnt been answered.

hi creigssy , try caaling them by fone m8 its far quicker ) anyway just to add to the thread there not getting any thumbs up from me infact they need to sort out there crap to be honest , there not so good & do not honour there promos either , i was awaiting my cashback of 37.00 pounds got a e mail staiting it was 3.70 spoke with live chat they confirmed a error it was 37.00 went to claim it didnt get it , spoke with live chat again today after calliong them , guess what its expired so 2 fone calls followed with 2 e mails & still they cant sort it bye bye gala account closed poor way to treat your customers )

 

[maasman]

Payout pending sinds 14/7 , all documentation send!

Dear Ciara Gala
My account is "Nasibal" My cashout of 280 dollars has been pending sinds 14-7 now!, i have send all the possible documentation but keep on getting problems. I've send copies of my ID, my bills everything! First I send a bill and they say ; ïts not right because its a reminder. Then I send the same bill, but the original and not a reminder and then they say its not good because its for dog taxes? Offcourse thats weird because its just a bill and a bill is a bill and its for the adres wich is on it!PLease just credit the withdraw to my neteller asap, I'm getting really tired of this. You should have all the things you need in your systems. Please help.
Kind Regards

 

[CiaraGala]

Dear Ciara Gala
My account is "Nasibal" My cashout of 280 dollars has been pending sinds 14-7 now!, i have send all the possible documentation but keep on getting problems. I've send copies of my ID, my bills everything! First I send a bill and they say ; ïts not right because its a reminder. Then I send the same bill, but the original and not a reminder and then they say its not good because its for dog taxes? Offcourse thats weird because its just a bill and a bill is a bill and its for the adres wich is on it!PLease just credit the withdraw to my neteller asap, I'm getting really tired of this. You should have all the things you need in your systems. Please help.
Kind Regards

Hi There,
I have replied to your private message Again apologies for the delayed reply I have not been getting any noticifaction e-mails when I get messages or posts. Please let me know if everything has been sorted out for you and if not I will find out whats happening today for you.

Many Thanks
Ciara

 

[CiaraGala]

Does Gala have live chat at the weekend ? I have been waiting 30 minutes with no reply on several occassions now.

I hope they respond to my email as the last one I sent a few weeks ago still hasnt been answered.

Hi there,

Did they reply to your e-mail?
Live chat should be available at the weekends yes, please feel free to e-mail myself ciara.martin@galacoral.com and I will also see if I can help you.

Many Thanks
Ciara

 

[CiaraGala]

hi creigssy , try caaling them by fone m8 its far quicker ) anyway just to add to the thread there not getting any thumbs up from me infact they need to sort out there crap to be honest , there not so good & do not honour there promos either , i was awaiting my cashback of 37.00 pounds got a e mail staiting it was 3.70 spoke with live chat they confirmed a error it was 37.00 went to claim it didnt get it , spoke with live chat again today after calliong them , guess what its expired so 2 fone calls followed with 2 e mails & still they cant sort it bye bye gala account closed poor way to treat your customers )

HI,

Can you please private message me your user-name and I can look into this for you, again apologies for the delayed reply.

Ciara

 

[colly]

your country allowed list is one of the strangest! New Zealand OK but no Australians- what is the world coming to!

 

[alexbuzz]

Country list

We know, we know... and are working on that.

As you probably already know, Gala Coral Group is the UK's largest bingo operator and third largest gaming firm. We have investment interests all over the world and therefore have to tread very carefully in markets that others freely operate in. But we're working on opening more markets, believe me! I want my fellow Canadians playing in here!

In the meantime, we're about to let lose a bunch of Casinomeister-only promos for free chips to get more players from here checking the site out.. Just waiting for Bryan to give me the thumbs up on it (since we're still down here in the fire).

 

[carfa776]

We know, we know... and are working on that.

As you probably already know, Gala Coral Group is the UK's largest bingo operator and third largest gaming firm. We have investment interests all over the world and therefore have to tread very carefully in markets that others freely operate in. But we're working on opening more markets, believe me! I want my fellow Canadians playing in here!

In the meantime, we're about to let lose a bunch of Casinomeister-only promos for free chips to get more players from here checking the site out.. Just waiting for Bryan to give me the thumbs up on it (since we're still down here in the fire).

Almost a week that I sent my docs to Gala casino. First 3 days there was a complete silence. After many emails that
I sent- I got a reply that I should wait more and more. They could not even confirm that my documents were received.
How much longer should I wait?

 

[alexbuzz]

Can you please PM me with your username/email address and I'll chase it down for you internally....

Thanks
Alex

 

[alexbuzz]

GalaCasino.com free £25 chip competition

Just wanted to clarify that this thread is about the all new GalaCasino. Coral WILL be launching a new casino as well soon, in a few weeks, but they are not there yet.

The correct link for CM players to get to GalaCasino is through Old URL. Please use this link so it's properly tracked.

And soon, our first CM exclusive competition....for a free £25 chip.

Very soon!

Cheers
Alex

 

[incrediblestuff]

Just wanted to clarify that this thread is about the all new GalaCasino.

And soon, our first CM exclusive competition....for a free £25 chip.

Very soon!

Cheers
Alex

I'm always interested in those, especially on a platform new to me
Well the Playtech is not new to me, but the rest is!

 

[GOCC]

Now look what this Gala casino did to me. Some 3 weeks ago I opened an account with them.
I also claimed a welcome bonus of 100 on my 100 deposit. I played a bit and raised
my balance from 200 to 390. Then I stopped playing. The next day I got an email from
the casino informing me that I must provide the documents. And until I do that- my account
will be restricted for withdrawals. And my account was still open after that email.
However in a couple of days they closed my account. Now here is a problem. The bonus
they credited have only 2 weeks time frame to be played otherwise the bonus and any winnings will be removed.
When I found out all this it took me a couple of days to find and scan all the necessary documents
(and they asked not one but 2 utility bills and a pasport copy). I sent the docs. It took 3 days to get
a reply from them- documents accepted- account open. I tried to login- account still closed.
Another email sent and one more day passed. So finally I log in to my account and guess what? Only 100
in my balance! 100 bonus and 190 winnings- all removed because I did not play it in time (2 weeks)
But how on earth could I play that bonus if my account was closed for 12 days? Now this is a casino reply:

Thank you for your message.

Please be advised that once any bonus has been triggered to an account, we are unable to extend the time frame
that the wagering requirements are to be met by. As stated in the Terms and Conditions of the Welcome bonus
"The bonus shall expire within 14 days after acceptance of the bonus. If wagering has not been completed by then,
the entire bonus balance (bonus + winnings) shall be removed."


And they count in 14 days the days that my account was locked and unaccessible. How can that be? And what was
the need to lock my account? They could just prevent me from withdrawals until they got the documents. But
they locked an account with bonus and winnings inside and still kept applying bonus time frame for my account!

Please help, because I feel cheated.

What happened with this please?

 

[CiaraGala]

What happened with this please?

Hey,

This was resolved back in early July and was paid, I did ask Nissan 581 to post but I have not heard anything back from him.

Thanks
Ciara

 

[GOCC]

Hey,

This was resolved back in early July and was paid, I did ask Nissan 581 to post but I have not heard anything back from him.

Thanks
Ciara

Thanks Ciara. Much obliged

 

[CiaraGala]

Hi Guys

I am going to give away a £25 casino bonus (max cashout 250)to the first person that pm's me with the correct answer to the following question......

Including live dealers, how many different versions of blackjack can you play on galacasino.com?

If you do not have an account with Gala then please click here

I will update you with the winner and credit the chips tomorrow good luck guys

Ciara

 

[refre]

Ok, you have

OOPS PM sent!

Freddy