Genenco1
Dormant account
- Joined
- Aug 17, 2009
- Location
- Washington
I logged into Caribbean Gold and I went to the tournament page and looked, there's no tournament for tonight. Curious I got with Live support, here's the conversation:
One of our Representatives will be with you in a moment. The estimated wait time is 30 seconds.
You are now chatting with 'Jewel'
Your Issue ID for this chat is LTK145014282563X
Jewel: Welcome to Casino Support. How can I assist you today?
you: Have you discontinued having free tournaments?
Jewel: We would like to inform you that no free tournament is available tonight
you: Ok just for tonight?
Jewel: You're Welcome
Jewel: Thank you for chatting. If you have any questions or comments, feel free to contact us at anytime. To help improve our service, please click Close and complete the Exit Survey.
you: Just for tonight?
Jewel: I can't say at the moment
you: I see ok, thanks
So, sounds like they've had some "Issues" and I'm not too sure as to why.
I'll email shortly and see if they'll give an answer, though I have doubts.
One of our Representatives will be with you in a moment. The estimated wait time is 30 seconds.
You are now chatting with 'Jewel'
Your Issue ID for this chat is LTK145014282563X
Jewel: Welcome to Casino Support. How can I assist you today?
you: Have you discontinued having free tournaments?
Jewel: We would like to inform you that no free tournament is available tonight
you: Ok just for tonight?
Jewel: You're Welcome
Jewel: Thank you for chatting. If you have any questions or comments, feel free to contact us at anytime. To help improve our service, please click Close and complete the Exit Survey.
you: Just for tonight?
Jewel: I can't say at the moment
you: I see ok, thanks
So, sounds like they've had some "Issues" and I'm not too sure as to why.
I'll email shortly and see if they'll give an answer, though I have doubts.