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Free Tournaments to end?

Discussion in 'Online Casinos' started by Genenco1, Aug 20, 2009.

    Aug 20, 2009
  1. Genenco1

    Genenco1 Dormant account

    Occupation:
    Unemployed
    Location:
    Washington
    I logged into Caribbean Gold and I went to the tournament page and looked, there's no tournament for tonight. Curious I got with Live support, here's the conversation:

    One of our Representatives will be with you in a moment. The estimated wait time is 30 seconds.

    You are now chatting with 'Jewel'

    Your Issue ID for this chat is LTK145014282563X

    Jewel: Welcome to Casino Support. How can I assist you today?

    you: Have you discontinued having free tournaments?

    Jewel: We would like to inform you that no free tournament is available tonight

    you: Ok just for tonight?

    Jewel: You're Welcome

    Jewel: Thank you for chatting. If you have any questions or comments, feel free to contact us at anytime. To help improve our service, please click Close and complete the Exit Survey.

    you: Just for tonight?

    Jewel: I can't say at the moment

    you: I see ok, thanks

    So, sounds like they've had some "Issues" and I'm not too sure as to why.

    I'll email shortly and see if they'll give an answer, though I have doubts.
     
  2. Aug 20, 2009
  3. SlotKing

    SlotKing Experienced Member PABnonaccred

    Occupation:
    Building the Best Vehicles On Earth... Ford Escape
    Location:
    Kentucky, ya'll...
    [derail]

    Is it just me or are some support operators wayyyyyy too quick on the "Canned Response" button?

    Where was the "Thank You" that prompted the "You're Welcome"?? And whoever said the OP was done chatting?? :what:

    [/derail]

    I guess they just weren't up to it... even tho it probably takes about 30 seconds to put one up... :rolleyes:
     
    Last edited: Aug 20, 2009
  4. Aug 20, 2009
  5. pevangel

    pevangel Meister Member

    Occupation:
    inside sales
    Location:
    FLORIDA USA
    woww woww woowww


    pevangel
     
  6. Aug 20, 2009
  7. LaHutti

    LaHutti Sr. ÜberUnter Ass. Man. webby PABnonaccred PABaccred

    Occupation:
    .
    Location:
    East and West
    Purdy sure support would be different if you asked them how to deposit :)
     
  8. Aug 20, 2009
  9. Genenco1

    Genenco1 Dormant account

    Occupation:
    Unemployed
    Location:
    Washington
    They have restated the tourneys

    email response

    We are not planning to shut down our free tournaments. There is a tournament currently taking place now. So if there is a time frame that there isn't a free tournament just have patience until they post a new one.

    We truly appreciate your comments and your business at Millionaire Casino.

    For further questions or comments, please feel free to contact us at anytime.

    Good Luck and have a great day!

    Sincerely,

    Pitt
     

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