Free Tournaments to end?

Genenco1

Dormant account
Joined
Aug 17, 2009
Location
Washington
I logged into Caribbean Gold and I went to the tournament page and looked, there's no tournament for tonight. Curious I got with Live support, here's the conversation:

One of our Representatives will be with you in a moment. The estimated wait time is 30 seconds.

You are now chatting with 'Jewel'

Your Issue ID for this chat is LTK145014282563X

Jewel: Welcome to Casino Support. How can I assist you today?

you: Have you discontinued having free tournaments?

Jewel: We would like to inform you that no free tournament is available tonight

you: Ok just for tonight?

Jewel: You're Welcome

Jewel: Thank you for chatting. If you have any questions or comments, feel free to contact us at anytime. To help improve our service, please click Close and complete the Exit Survey.

you: Just for tonight?

Jewel: I can't say at the moment

you: I see ok, thanks

So, sounds like they've had some "Issues" and I'm not too sure as to why.

I'll email shortly and see if they'll give an answer, though I have doubts.
 

SlotKing

New Member
PABnonaccred
Joined
Jun 18, 2006
Location
Kentucky, ya'll...
[derail]

Is it just me or are some support operators wayyyyyy too quick on the "Canned Response" button?

you: Ok just for tonight?

Jewel: You're Welcome

Jewel: Thank you for chatting. If you have any questions or comments, feel free to contact us at anytime. To help improve our service, please click Close and complete the Exit Survey.
Where was the "Thank You" that prompted the "You're Welcome"?? And whoever said the OP was done chatting?? :what:

[/derail]

I guess they just weren't up to it... even tho it probably takes about 30 seconds to put one up... :rolleyes:
 
Last edited:

Genenco1

Dormant account
Joined
Aug 17, 2009
Location
Washington
They have restated the tourneys

email response

We are not planning to shut down our free tournaments. There is a tournament currently taking place now. So if there is a time frame that there isn't a free tournament just have patience until they post a new one.

We truly appreciate your comments and your business at Millionaire Casino.

For further questions or comments, please feel free to contact us at anytime.

Good Luck and have a great day!

Sincerely,

Pitt
 

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