Freakyvegas declined withdraw and took all money

[chiya]

Shrug. I think there was some misunderstanding between me and the Meister based on what he wrote to me in another thread quite some time ago. Nevertheless I stand corrected, so carry on

Although personally I still for some reason can't quite understand all the fuss about the betting style since I've seen that rule in so many casinos.. Because of that I never thought it's something "unacceptable".

The T&S of casinos nowadays are a damn minefield though. Nevermind the betting style, there are so many different rules and variations that whether your cash out is accepted or not seems more about luck than nothing else.. I guess I should start avoiding casinos like this too. I can't imagine how I'd feel if I won big and my wins got forfeited due to some arbitrary "spirit of the bonus" rule which really just translates to "we can decide who we want to pay winnings out to".

 

[colinsunderland]

Still no answers to the questions about this, presumably @Lucas has decided not to answer. Hopefully no one plays there as if you increase your balance by a penny while using a bonus, then decrease your stake, you lose the lot.
Should be rogue not accredited in my view.

 

[sapit222]

When i play with a bonus i also always do 0,5 - 4Euro bets.
It depends what game it is and how much cash/bonus i still have in my account.

Its me playing with my own money, even if its with a bonus (thats what the WR is for).

Most casinos have both a high WR and excluded games.
To limit a player even more is rogue behavior. :axeman2:

 

[interlog]

Having said that, please note, that even though the term was still showing as it did to date, It was not possible to breach the said term due to the feature implemented at our casino that should a player click intentionally or unintentionally on a stated restricted game while having an active bonus, the system would automatically not allow you to proceed.

The mere fact that you at one point must have thought to put it in the T's and C's, says a lot about the casino irrespective of the fact it was subsequently changed or methods put in place to prevent it happening.

Just opening a restricted game means that you lose the bonus because you deem it as bonus abuse is as rogue as you can get it.

 

[Tirilej]

The mere fact that you at one point must have thought to put it in the T's and C's, says a lot about the casino irrespective of the fact it was subsequently changed or methods put in place to prevent it happening.

Just opening a restricted game means that you lose the bonus because you deem it as bonus abuse is as rogue as you can get it.

No I don't think so since I, as I wrote earlier, spoke to him the very first day they opened. I went back now and checked my messenger to see what he had told me back then and he would check the wording of that rule because it was not meant to work that way. It was the 31st August 2016 and they had just been opened a few hours and it was hectic.
What he did wrong was to forget to change the words in it but nothing else.

 

[interlog]

No I don't think so since I, as I wrote earlier, spoke to him the very first day they opened. I went back now and checked my messenger to see what he had told me back then and he would check the wording of that rule because it was not meant to work that way. It was the 31st August 2016 and they had just been opened a few hours and it was hectic.
What he did wrong was to forget to change the words in it but nothing else.

The mere fact that he had to change the words is enough for me to decide what kind of casino it is.

The question needs asking why those words were there in the first place?

 

[Tirilej]

The mere fact that he had to change the words is enough for me to decide what kind of casino it is.

The question needs asking why those words were there in the first place?

Maybe it was someone else that had written that sentence and he hadn't checked. The fact that they made sure no player could enter a game that wasn't allowed to play show me that they were serious about it. Mistakes must be ok to do and this was just about not changing the meaning of the sentence and nothing else.

 

[goatwack]

The wording of T & Cs is what some might call 'crucial', call me crazy

 

[interlog]

Maybe it was someone else that had written that sentence and he hadn't checked. The fact that they made sure no player could enter a game that wasn't allowed to play show me that they were serious about it. Mistakes must be ok to do and this was just about not changing the meaning of the sentence and nothing else.

All of us, of course, make mistakes in our lives. We correct them mistakes and learn from them and hope that if it involves others, you get forgiven for them.

I done the same many a time.

But having said that, I don't run a business. But if I did, I would double and treble check everything before releasing stuff. First impressions usually stick, and that applies to "real life" too

 

[Tirilej]

All of us, of course, make mistakes in our lives. We correct them mistakes and learn from them and hope that if it involves others, you get forgiven for them.

I done the same many a time.

But having said that, I don't run a business. But if I did, I would double and treble check everything before releasing stuff. First impressions usually stick, and that applies to "real life" too

That's true and also the reason why I questioned that very rule on their first day. What make me forgive them is what I can read from the answer he gave me back then. I never checked if it was changed though.

 

[paul02085]

Its been well over a month.. meister had chimed in and still no answer about what is a large bet....

Seems obvious somebody wants to keep this term in place.

 

[azzy]

I have played on this casino and now I have withdraw open since 12 july.

Also if you read this topic you understand that this casino seems be more rogue than trustworthy. It is Accredited casino 8,9 points on Casinomeister site. Is there something wrong? Of corse you can think that many times casinos get higher points becose they pay more. But can you trust to other casinos if there is more like this kind of casinos?

 

[Tirilej]

I have played on this casino and now I have withdraw open since 12 july.

Also if you read this topic you understand that this casino seems be more rogue than trustworthy. It is Accredited casino 8,9 points on Casinomeister site. Is there something wrong? Of corse you can think that many times casinos get higher points becose they pay more. But can you trust to other casinos if there is more like this kind of casinos?

Pay who more? Please tell us if you think you know something that we don't.

 

[azzy]

Should I start a new topic? Becose I withdrew money from Freakyvegas account 12 july. Now this withdraw was canceled just for not any reason. I checked this withdraw maybe one day ago and it was "pending".

 

[Tirilej]

Should I start a new topic? Becose I withdrew money from Freakyvegas account 12 july. Now this withdraw was canceled just for not any reason. I checked this withdraw maybe one day ago and it was "pending".

How come you don't answer the question above?

 

[azzy]

How come you don't answer the question above?

Simple answer is that

Pay who more? Please tell us if you think you know something that we don't.

The ads cost always. If your site is enough big and you bring much customers of corse it is valuable for casinos and if you get more points/stars so customers join easier.

 

[azzy]

Whole discussion is not so important here. More important is that is this Freakyvegas trusthworthy place and can you expect that they pay sums out?

 

[Tirilej]

Simple answer is that


The ads cost always. If your site is enough big and you bring much customers of corse it is valuable for casinos and if you get more points/stars so customers join easier.

Well you are talking about things you don't know anything about. Don't do that.
No casino is paying for any ads here!!

Send a pm to the rep and ask if they will pay if that's the only thing that's important to you...

 

[azzy]

I have made already some deposit. I have sent all documents and they were approved. I m not sure why my withdraw was canceled becose they gave not any message about that.

 

[azzy]

Well you are talking about things you don't know anything about. Don't do that.
No casino is paying for any ads here!!

Of corse they pay always somehow or you get much higher comissions etc. I mean ads are never free and this is not charity to players.

Send a pm to the rep and ask if they will pay if that's the only thing that's important to you...

Of corse it is important me and should be important also to other players if they join to Freakyvegas or other casinos using this site.

 

[Tirilej]

Of corse they pay always somehow or you get much higher comissions etc. I mean ads are never free and this is not charity to players.



Of corse it is important me and should be important also to other players if they join to Freakyvegas or other casinos using this site.

Well I'm not in the mood to explain things to you. I'm sure you always know best anyway.

I told you to contact their rep Lucas and see if he can help you. https://www.casinomeister.com/forums/members/lucas.38407/

 

[azzy]

[QUOTE="Tirilej
I told you to contact their rep Lucas and see if he can help you. https://www.casinomeister.com/forums/members/lucas.38407/[/QUOTE]

I contact to him but normally I use private messages if not other things help.

 

[Tirilej]

If you're smart then you try to contact the rep's in here first. That's why they are here. To help!
If that doesn't work then please start a thread with your own issue.

 

[Lucas]

Hi there azzy,

withdrawal declined due to missing kyc documents.

(Sent you pm to either upload via your account or send over to me)

after which your withdrawal will be processed right away.

Thanks. I'll wait to hear back from you.

Kind Regards,
Lucas

 

[azzy]

Lucas sent me very fast answer. So even I sent documents so there was not showing payment using these methods. So they canceled this withdraw. Not many casinos use this way but there is some. But anyway there is so much problems with this casino so I really recommend stay away even Lucas can help very fast if there is not strange rules what you have not followed.

 

[azzy]

Hi there azzy,

withdrawal declined due to missing kyc documents.

(Sent you pm to either upload via your account or send over to me)

after which your withdrawal will be processed right away.

Thanks. I'll wait to hear back from you.

Kind Regards,
Lucas

It is good that you answered fast. But yeah there is just too much problems.

 

[Lucas]

Hi Azzy,

Didn't quite understand what you wrote above.

Kindly let me know once you upload the kyc documents i wrote to you via PM, so they can be reviewed, approved, and withdrawal processed.

Feel free to email them directly to myself and I can upload them for you if you'd like.

my email is: [email protected] .

Thanks. I look forward to hearing back from you.

Kind Regards,
Lucas

 

[colinsunderland]

Lucas sent me very fast answer. So even I sent documents so there was not showing payment using these methods. So they canceled this withdraw. Not many casinos use this way but there is some. But anyway there is so much problems with this casino so I really recommend stay away even Lucas can help very fast if there is not strange rules what you have not followed.

KYC checks aren't strange rules. Lucas has clearly said send over the missing document they require and you will be paid straight away, I'm struggling to see what the problem is?

 

[azzy]

KYC checks aren't strange rules. Lucas has clearly said send over the missing document they require and you will be paid straight away, I'm struggling to see what the problem is?

Why am I asking here about this? And this topic tell about other situation. And I already sent details which were accepted but they decided cancel withdraw without any messages. Of corse I compare this casino also to some good casinos..

I recommend use brains.

 

[Betreels Casino & Sports]

Azzy - everyone is trying to help you. The rep explained that you had not provided compete KYC documentation. The delay is therefore with you and not the casino.

No casino pays to be on this site. Casinos are listed according to performance.

 

[colinsunderland]

Why am I asking here about this? And this topic tell about other situation. And I already sent details which were accepted but they decided cancel withdraw without any messages. Of corse I compare this casino also to some good casinos..

I recommend use brains.

I recommend you take your own advice.

 

[Sonict]

As for if casinos actually pay to have higher ratings... NO!

Read this since it explains what casinos have to do to get on the Accredited list in the first place. Notice that there is no mention of "Pay more to get a higher rating!" Becoming Accredited: The Standards | Casinomeister

You can also see how the ratings for casinos are broken down... Something that most other sites out there won't even tell you why the rating is what it is! Click here: Rating System Explanation - Casinomeister

If there was any hint of CM doing a deal with the casinos if they paid him and it made the ratings go up on the casino, It would go against everything that this site was founded on in the first place.

In the end, no casino is perfect.

 

[azzy]

Azzy - everyone is trying to help you. The rep explained that you had not provided compete KYC documentation. The delay is therefore with you and not the casino.

I said that Lucas answered to me fast and its good. But these others are just ruining this topic, not really "helping". Also it is not really normal that you need this kind of forum knowing these things, its just a joke.

KYC is different with other casinos and I agree that there can be some different rules even I sent already documents which showed my payments methods. But I cant really trust casino which think that if you bet 2€ and then later use smaller bets so you get your roll over requirements full, so you lose all money. What other rules they can use when not want pay to you? Also its ridiculous that this casino has so high rating points.

Also I sent documents already which were accepted. But they wanted that my documents show full payment to their account. Now I have sent all of those but still there is some problems... I will inform when they are ok. Let me say that I have not faced this kind of problems with any of maybe 20+ other casinos.

 

[azzy]

I have played on this casino and now I have withdraw open since 12 july.

So I got now this withdraw. I think it was quite hard and slow if compare to other casinos and the sum was not so big. They never send any messages if there was problems. Also needed send documents which were not even mentioned ex. screenshot of Neteller using settings-page open, and those some documents which I sent are enough to nearly all other places which were already accepted.

Cant be sure is it always so slow or was this just other case. But I dont continue playing here.

 

[CASINOMANIC]

Good job Lucas sticking around and answering questions. Alot of reps hide when things go down.

I know you arent the owner and possibly dont have any say in this but maybe link the owners to this thread so they can see the mountain of negative feedback by many different posters. This is an awful term.

Just want to say, Lucas is one of the owners and co founder of the Casino. So he has a say in this for sure.