- Joined
- Jan 10, 2009
- Location
- Cottbus/Germany
Hi,
got bad new from Fortune Reel:
I took advantage of a 15$ no deposit offer from Fortune Reel on Monday... after fullfilling the wagering requirements, I had the max cashout of 150 left in my account.
I depsoited the min. deposit to cash-out the free chip, which was 25 USD.
Then I sended in my docs.
I requested my cashout on Tuesday.
Today, (Friday) I get a mail saying that my cashout was denied and that I was accused of having multiple accounts (Im pretty sure that its BS).
I have never had a deposit on Rival before, I just took some free chips of serveral Casinos, so maybe they decided I wasnt going to play back enough... ?
In the life chat, they told me, that there was nothing I can do...
Do you have had similar experience with them?
Is there anything I can do?
Is there a rep. who can be more clear then those support guys, who mustly dont really know nothin...
Thanks guys,
Mario
got bad new from Fortune Reel:
I took advantage of a 15$ no deposit offer from Fortune Reel on Monday... after fullfilling the wagering requirements, I had the max cashout of 150 left in my account.
I depsoited the min. deposit to cash-out the free chip, which was 25 USD.
Then I sended in my docs.
I requested my cashout on Tuesday.
Today, (Friday) I get a mail saying that my cashout was denied and that I was accused of having multiple accounts (Im pretty sure that its BS).
I have never had a deposit on Rival before, I just took some free chips of serveral Casinos, so maybe they decided I wasnt going to play back enough... ?
In the life chat, they told me, that there was nothing I can do...
Do you have had similar experience with them?
Is there anything I can do?
Is there a rep. who can be more clear then those support guys, who mustly dont really know nothin...
Thanks guys,
Mario