- Joined
- Dec 16, 2006
- Location
- wild south
Im trying now to cash out at Eurogrand Casino since 01/20. The casino support requested me to send a copy of my ID card to proof my identity. This is a standard procedure and is ok for me, even I have cashed out there before and Im sure they are having my documents from earlier cashouts.
So I did sent my documents again, seven times at all, to different email adresses from Eurogrand. Some returned undeliverable and some went through. So I am sure they recieved the documents.
However, they declined my cashout twice since then, last time today.
Im posting this to warn other players to be careful with Eurogrand Casino.
If anyone has an idea how to resolve this, I would be glad to hear from you.
So I did sent my documents again, seven times at all, to different email adresses from Eurogrand. Some returned undeliverable and some went through. So I am sure they recieved the documents.
However, they declined my cashout twice since then, last time today.
Im posting this to warn other players to be careful with Eurogrand Casino.
If anyone has an idea how to resolve this, I would be glad to hear from you.