EasyStreetSports.com Casino Steals $46K from winning player!

KGambler

Dormant account
Joined
Apr 9, 2011
Location
USA
I wanted to warn people about this casino. Their actions in this case have been truly reprehensible. I was not sure where this post should go. If it is supposed to go in the "casino complaints" section, could a moderator please move it? The reason I did not put it there is because I am not the player in question. I don't have any direct connection to the case, but hearing about this has really angered me. :mad:

Here are the basic facts:


1. player "Cory1111" (gonna call him Cory) deposited about 10 times to EasyStreetSports.com. He got a 100% bonus each time. He sent the money by WU or MG. His first deposit did not reach the sportsbook, but they decided to ignore that and allow him to continue depositing.



2. eventually the player hit 3 Royal Flushes. All of his play was on Jacks or Better. He had about $60K in his account at one point, because he was playing as high as $25 a spin at times. He kept playing and lost about $12K back, and at this point the casino froze his account and opened an investigation. He had not been bonus hunting, because he played over 400X the deposits + bonuses!



3. The casino told the player that he cheated and that he used a bot to play, which is against their terms of service. He said he did not cheat nor use a bot. They told him he must come to Costa Rica and pass a lie detector test in order to receive a payout!



4. At this point the player went to several forums with his issue. He complained to SBR (sportsbookreview) and also theRX. SBR took up the complaint and EZStreet agreed to work with them. TheRX told Cory that he was a known scammer and that they would not help him. SBR wound up ruling in favor of the player. At this point, EZ Street told SBR not to contact them anymore. They then announced that Wilheim, head moderator of theRX, would be the mediator. Of course, Cory was not so hot on the idea of Wilheim being the "mediator". By this point, he realized that EasyStreetSports was a major advertisor over at theRX and that the theRX had something of a reputation as a fake watch dog site. Easy Street Sports and Wilheim both ignored Cory's protestations and went ahead pretending that Wilheim was mediating the dispute!



5. Wilheim began leaking information on the case in his forum. He attacked Cory's reputation relentlessly. Mostly he repeated the charges that Easy Street had already made public:

a. the player had played 8 hours straight at a rate of 17 hands per minute
b. the player had played perfect strategy
c. it is statistically impossibly to hit RFs at the rate the player did
d. Cory was banned from 21 different books for 34 seperate cases of fraud
e. Cory was asked on the phone how he hit his 3rd RF, only two hours after the fact, and he could not correctly remember
f. That Cory did not so much as pause after hitting his RFs
g. Cory hit his 3 RFs in 8,800 hands

When EasyStreetSports started to release a tiny bit of their "evidence", it turned out that most of these were blatant lies. Those allegations not disproven by EZ Street's own release of data are still unsubstantiated. They have offered no proof whatsoever. They released some logs which showed when each hand was played, but the logs did not contain hand histories.

a. the player never played a session longer than 2 hours and change
b. EasyStreetSports admitted that they did not look at the hand histories, so in fact they had no way of knowing whether he had played perfect strategy.
c. This was not true. See related point g
d. They never offered any proof of this, so most likely it is just another one of their lies. As you will see, releasing fake or misleading statistics was part of their propaganda campaign
e. This phone conversation took place 10 days after the hand, not 2 hours. The player does not even understand the question and sarcastically answers "I was dealt it" when they asked how he got a RF
f. Cory played one or two hands after each RF before taking breaks of about 20 minutes. In each case, he played until he lost a hand. Upon losing a hand (which was always 1 or 2 hands after) he took a break.
g. Cory played about 22,000 hands of JoB at Easy Street's casino. When they said he hit 3 RFs in 8,800 hands, they were only counting the hands from sessions where he hit a RF! The claim that it is not possible to hit 3 RFs in 8,800 is also false. It is about 1 in 700 (verified by Michael Shackleford, a.k.a. the Wizard Of Odds). The chance of hitting 3 RFs in 22,000 hands is about 1 in 60



6. Wilheim went ahead with his "investigation" (actually whitewash is the correct term, not "investigation"). He claimed that they had an impartial 3rd party expert who was going to look at all of the game logs and provide his findings. Bizarrely, he claimed that this mystery expert, who insisted on remaining anonymous :lolup:, was not being payed. I guess this was supposed to make him sound less biased, but the idea that some guy would travel to CR to look into this for free is kind of hard to believe.



7. The sham expert released his report, and it was a complete farce. Here all of the points of the mystery "expert's" report:

a. a human did not play the hands examined. It is not possible for a human to play 17.6 hands per minute, using perfect strategy

b. the "auto-play" feature was not available to the player

c. the player had no apparent reaction to hitting his RFs

d. it is "statistically impossible" to hit 3 RFs in 8,800 hands

e. "Load tests on the system show an average screen draw time of approx 1.3 seconds, this leaves only 1.7 seconds for the "player" to recognize all of the cards on screen, compute optimal strategy, physically issue whatever action he wanted, and the system to receive that action and begin a new hand". This is not possible.

f. the player used a bot in order to play the hands fast enough to overwhelm the RNG, thus providing favorable odds to the player


This was the same tired case, which had already been disproven.

a. not one serious VP player would say it is not possible to play at that speed. Many said that it WAS possible.

b. does he mean "auto-hold"? Of course the auto-PLAY feature was not available. People report that the EZStreet casino DOES have auto-hold enabled.

c. The player did pause after hitting RFs. He took breaks of about 20 minutes in each case. This particular lie had been disproven by EZStreet's own release of the game logs

d. It is not statistically impossibly to hit 3 RFs in 8,800 hands. The chances are about 1 in 700. Worse, they player did not play 8,800 hands. He played about 22,000 hands. Why would they ignore hands from the sessions where he did not hit a RF???

e. Point A states that Cory played at a rate of 17.6 hands per minute, or 3.41 seconds per hand. So point E says that 3.4 - 1.3 = 1.7. Uh, what? :what:

f. Play too fast and "overwhelm the RNG"? You can not make this stuff up. I am sure the software provider, DGS, would be interested to know how this is done. I am sure all of the online casinos which use DGS software would like to hear about this as well.



8. Wilheim, armed with his sham report and also pointing out that the player refused to fly to a 3rd world country to take a "lie detector test", declared that his final decision was that his sponsor, easystreetsports.com, should not pay anything. They should not even return the deposits! In a truly classless move, EZ Street Sports immediately announced that they would be holding a VP contest, with prizes which could reach $46K. I guess this was part of their payoff to theRX.



9. Not surprisingly, there was a huge uproar regarding this sham report and the biased nature of Wilheim's "investigation". As a result, Wilheim promised to get answers for any reasonable question directed to the mystery "expert". Of course, that was just another lie. The mystery "expert", who didn't seem to know anything about mathematics, Video Poker or computers, only addressed a few points and then Wilheim announced that the case was closed. The clarifications provided (through Wilheim) by the anonymous "expert":

a. He only reviewed the 8,762 hands from the winning sessions. He claims he did look at the actual hand histories, which would make him the first person to do that.

b. When he said it was "impossible" for someone to play perfect strategy at such a speed, he really meant "highly improbable". He goes on to clarify that there is no such thing as "perfect strategy", because it is just a matter of opinion what the perfect strategy is. He says that what he looked for was a discernable deviation in strategy.

c. He knew that the 3 RFs worked out to a 1 in 700 chance (no word on why he ignored the 12,000 odd hands from losing sessions), and he should have said "highly improbable" instead of "statiscally impossible"

d. He still "believes" that the player used a bot. If it was a human, his "hat is off to him or her".

Not surprisingly, these "clarifications" did not calm anybody down. The rebuttals:

a. OK, fair enough, although many people still don't believe he reviewed the hand histories for the simple reason that EZ Street refuses to release them, even to an independent 3rd party expert (a real expert, not a make-believe one)

b. What??? There is a perfect strategy for JoB. It is not a matter of opinion. So not only does this guy not know the proper strategy, but he doesn't even know that it exists??? So there is still zero proof to the claim that the player played "perfect strategy"

c. Yeah, right. No gaming "expert" would ever refer to a 1 in 700 shot as "statistically impossible". Clearly he did not know the math and listened to EZ Street's nonsense. Furthermore, the player actually played 22,000 hands! Again, his chance of hitting 3 RFs was about 1 in 60. He got lucky, but nothing crazy.

d. So it was just an opinion that the player used a bot??? :what:

So in summary, the expert came out and confirmed that they could not show he used perfect strategy, could not show he cheated (he did not mention the crazy RNG claim, despite the large number of questions about this) and could not show he used a bot!



10. As it stands now, Michael Shackleford (Wizard Of Odds) has taken up the case. He is trying to get EZ Street to agree to a meeting in Vegas where Cory will be allowed to demonstrate his speed of play in Video Poker. Cory has even agreed to take the polygraph test! EZ Street has rejected this offer, stating that Cory must first apologize to Wilheim first, and that he must drop SBR as an advocate! If he does not do these things, easystreetsports.com has no interest in talking to him!



I am sorry for the overly long post. I can provide links to other forums, where summaries can be found and even videos are posted. I am not sure what is allowed at this forum though. Can I post links to other forums here? SBR is a bit biased themselves when it comes to dealing with their own sponsors (EZ Street does not advertise there) but the moderator they have working on this case (Justin7) is excellent. He used to work for PinnacleSports and has authored a respected book on sports gambling. He is the one who made the videos. If I am allowed to, I will post the links.
 
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I just realized that I should mention something else about this case. Some people think this is a very important, material issue. "Cory" has admitted to committing chargebacks in the past (at different books). He says that he will not talk about why he has done this until this dispute has been resolved.

There was no danger of a chargeback with EZ Street Sports, because they required cash in hand before crediting this player's account (after the first deposit). EZ Street Sports has not claimed that past chargebacks have anything to do with the dispute.

For me, the issue is an online casino, in cahoots with a fake "watch dog" site, trying to make a precedent where they can claim bot use and RNG manipulation, without providing one single shred of proof. The idea that a player should have to travel to Costa Rica in order to take a "lie detector test", adminstered by someone hired by the caino, is also highly disturbing to me. If Easy Street Sports had said they won't pay "Cory" because he has done chargebacks at other books in the past, then I wouldn't have such a large problem with this. The problem is that they are claiming bot use and RNG manipulation. Their lies and propaganda, along with the blatant whitewash by theRX, have been so blatant and crude that it really leaves a bad taste in many players' mouths.
 
This brings back some deja vu :rolleyes:

There was an issue with Angelciti some years ago where a woman won three RFs within a week or so. The casino operator said "Nope, couldn't happen, our software must be rigged." (no shit). RTG got involved - told the operator to pay up. I conferred with the wiz, and he confirmed that "yes" it was possible that this woman could have won 3 RFs within the time frame and amount of hands she played out.

Everyone in this industry knows that bots only make you lose quicker (if there is a -EV). But again, from what I have seen with this issue, it hasn't been proven that he used a bot. Bots can't affect the game outcome; they can only play fast.
 
In case you're wondering, yes this issue was brought to my attention last week and I've been in contact with Michael Shakleford about this.
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My feelings run with Michael's:

a) it's possible that the player played these hands
b) it's possible that the player won the RFs legitimately.
c) he needs to be paid.

Further - if the player is willing to undergo testing via a third party (like Michael suggested), he should be given this opportunity.
 
This brings back some deja vu :rolleyes:

Everyone in this industry knows that bots only make you lose quicker (if there is a -EV). But again, from what I have seen with this issue, it hasn't been proven that he used a bot. Bots can't affect the game outcome; they can only play fast.

Yes agree. It will not affect the outcome. But a boot will make it possible for the player to have a gambling pattern that are not humanly possible, so I see it as an attempt to obtain a dishonest advantage. I know most people don't agree with me on this :oops:
 
easystreetsports.com wont pay me

If the public saw the full casino logs they would see that I did not play perfect the whole time and that a bot was not used. Every DGS casino I have played in the cards stick for you when you have a hand(eg. 2pair,flush,etc.), so playing that fast of a speed is not that difficult.
 
Have the game logs/hand histories been requested by the player? And have the sportsbook not provided these? :eek2:

Has the software provider (DGS?) been made aware that the sportbook and 'expert' claim DGS have faulty VP software that can be 'overwhelmed' by 'fast' play??? They might like to be informed of this 'little' problem with their VP game. (And if the player used autoHOLD, he didn't play amazingly fast, anyway. Doesn't take that long to simply click draw or deal. LOL)

As I see it, the player has nothing to prove until there are some reasonable accusations based on facts. The accusations (as have been posted) border on nonsensical gibberish to those who are well acquainted with video poker and could probably be put to rest simply by allowing Shackelford a look at the ENTIRE undoctored hand histories and play logs.

Good luck to all involved.
 
Yes agree. It will not affect the outcome. But a boot will make it possible for the player to have a gambling pattern that are not humanly possible, so I see it as an attempt to obtain a dishonest advantage. I know most people don't agree with me on this :oops:

If the game had autohold, there would have been no advantage other than speed of play, which is in fact a DISadvantage.

If it WAS a bot, it seems to have been programmed to recognise a RF, and then play a few hands until it lost one, and then quit.

Fast play "overwhelming the RNG" - complete bollocks!

J or B has one of the SIMPLEST strategies, so it can be quickly learned, so that even without autohold a player can play fast.

I have played J or B in Microgaming during a J or B wagering race held over 24 hours. I often placed close to the top, and did NOT use any kind of bot. I simply bet £20 per hand on 4-UP, and clicked away in bursts that COULD last for a couple of hours. I could easily play a hand per second, if not more.

Many gamers can sit in front of a PC for hours, even DAYS, just clicking away, so why is it so "impossible" for a GAMBLER to achieve this in an online casino. "perfect strategy" in games such as World of Warcraft is far more difficult than that for any casino game, yet it hosts players of such skill that they very often "win" against the rest.

My teenage nephew once had an 88 hour session on my PC, and only took brief breaks of a few minutes for the entry and exit of coffee, and the odd snack. The OP DID take breaks that were LONGER than those taken by my nephew.

From my own personal experience, the evidence does not prove bot use, but rather looks as though they don't want to pay, and are trying to construct a set of evidence to support the EXCUSE they have come up with of bot play.

The past chargebacks are a different matter, and one far more SERIOUS than bot play, yet this was not a factor in the refusal to pay.

I have also had 3 RFs from MGS within the space of a week.
 
Absurd to suggest that a bot could influence the RNG. A bot can simply play perfect strategy without the need to think and are only generally frowned upon when playing through a bonus (A point I personally agree with - if you're using a bot then you are only playing for the bonus, not for the entertainment of the game).

Chargebacks or not, this is the business we're in. If he won fairly, pay the man.
 
Easystreetsports.com wont pay me

The full casino logs have been requested by myself and SBR to be shown. DGS cant release a public statement unless Easystreetsports.com agrees upon it. DGS, who I spoke to 3x, Mr. Davidson advised Easystreet to pay me.
 
Easystreet wont pay me

FROM THE WIZARD OF ODDS:

Looking for information about EasyStreetSports?
Reasons for Blacklisting

My blacklist is a place for the most unethical of Internet casinos. Reasons for inclusion on the blacklist include:

Game results are not consistent with a random game.
I expect all casinos to offer a fair game as evidenced by the fact that the cards or dice observed fall in line with statistical norms.

Non-payment of legitimate gambling winnings.
Granted the word “legitimate” is rather vague. I would prefer to say “any” gambling winnings, but many online casinos have a policy to not honor winnings in the case of extremely aggressive bonus abuse. While I strongly feel that casinos should honor their own rules, I want this list to consist of casinos that are significantly worse than the industry norm. Seizing deposits, or prior gambling winnings to the current withdrawal, are not acceptable, and justify blacklisting.

Non-payment of affiliate royalties.
Internet casinos typically pay advertisers according to how many players they deliver or how much those players lose. It is not unusual for untrustworthy casinos to short-pay their affiliates, either by changing the commission formula retroactively in their own favor, or simply to stop paying without explanation. Either way, a casino that can not be trusted to pay their advertising debts also can not be trusted to pay winning players, in my opinion.

Stealing web site content (typically mine).
The Blacklist

Here is the Blacklist, starting with the most recently added.

EasyStreetSports.com — Added Apr. 25, 2011

Added for failure to pay a winning video poker player and the feeble excuses not to. For the whole story, please see my page on the Easy Street Sports vs. Cory1111 dispute.
 
Even though the casino should pay you in THIS case, it is kinda ironic that you have done practically the same thing in reverse by doing chargebacks.

Maybe now you can see why casinos hate chargebacks.

Sorry, but I have no sympathy for serial chargebackers when they run into trouble.
 
For what it's worth Cory has been banned at over 20 sportsbooks for doing chargebacks (allegedly). He has never denied doing chargebacks either. (admitted to doing "Some" to another forum)

Also while forums were working with the book Cory felt the need to insult the book, it's customers, it's owners, managers and so on. BEFORE any ruling took place. So unfortunately he gave the book little incentive to pay at that point.

While I don't ever agree with confiscations or a book stiffing a player, I think this is an example of why more players should just file a dispute... let the forum do their investigation and avoid posting while that takes place. He now spams every forum with the same posts 5+ times a day in hopes that it will somehow lead to him getting paid.

The book is based in Costa Rica and at this point just does not want to pay him. Unfortunate but living in the U.S. where online gambling is unregulated puts players in this potential position.

Also numerous untruthful items were posted from both sides. Cory claimed to deposit 10k... in actuality it was 2250.00. Cory's first deposit by MG was not able to be picked up (according to the book). Cory also allegedly went to the FBI because of a death threat he received.

Moral of the story... Costa Rican books are operated where no government involvement exists and anyone can start a book. If you post before a credible forum can complete an investigation it is playing with fire. From years on CM I have seen posters get screwed and other posters screw themselves. Nothing is worse than winning a large sum of money and having it taken away.. however if you are a honest gambler with a clean history or clean path then you truly give the book no ammunition. Chargebacks hurt books, hurt the industry and shut down processors.. all of those ultimately affect the players.
 
For what it's worth Cory has been banned at over 20 sportsbooks for doing chargebacks (allegedly). He has never denied doing chargebacks either. (admitted to doing "Some" to another forum)

Also while forums were working with the book Cory felt the need to insult the book, it's customers, it's owners, managers and so on. BEFORE any ruling took place. So unfortunately he gave the book little incentive to pay at that point.

While I don't ever agree with confiscations or a book stiffing a player, I think this is an example of why more players should just file a dispute... let the forum do their investigation and avoid posting while that takes place. He now spams every forum with the same posts 5+ times a day in hopes that it will somehow lead to him getting paid.

The book is based in Costa Rica and at this point just does not want to pay him. Unfortunate but living in the U.S. where online gambling is unregulated puts players in this potential position.

Also numerous untruthful items were posted from both sides. Cory claimed to deposit 10k... in actuality it was 2250.00. Cory's first deposit by MG was not able to be picked up (according to the book). Cory also allegedly went to the FBI because of a death threat he received.

Moral of the story... Costa Rican books are operated where no government involvement exists and anyone can start a book. If you post before a credible forum can complete an investigation it is playing with fire. From years on CM I have seen posters get screwed and other posters screw themselves. Nothing is worse than winning a large sum of money and having it taken away.. however if you are a honest gambler with a clean history or clean path then you truly give the book no ammunition. Chargebacks hurt books, hurt the industry and shut down processors.. all of those ultimately affect the players.

The odd thing is that the chargeback issue, and the fact that 20 books have already banned him for this, was a valid reason to investigate him, and to give the book cause for concern that they could be 21st in line to suffer chargebacks. Yet despite this, they didn't mention this at all in their reasons for non-payment, but instead started telling fairytales about fast play "overwhelming the RNG" and other items of similar complete bollocks.

Had they refused to pay because of the 20 chargebacks, they would have a fair bit of sympathy from the rest of us, but now it looks like they were just looking around for reasons not to pay, rather than because they had actually FOUND one that prompted this decision.
 
VWM -

I agree. This is just a case where the book does not want to pay the player. It's not necessarily right or fair. I just think before Cory tries to make himself seem like such a big victim people understand the type of player he has been at other places... someone who takes shots. In this case clearly the book is at fault.

I have played here and my experience was not negative. I just feel as a whole people should learn to try to resist as much as possible posting negative information about a book/casino while an investigation is pending. Especially "This book has stolen from me" prior to any ruling. Obviously Rogue casinos or sportsbooks pay players small amounts fairly easily and when it comes to larger amounts it is always a pain in the ass.

I feel Cory should get paid something but I don't see it happening at this point. Really us Americans just need online gaming legalized here so we can play with more reputable places. Anytime I send a western union to a place in costa rica I am not sure if I will ever see that money again or any winnings in general.
 

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