tableplay
Newbie member
- Joined
- May 23, 2005
- Location
- california
These ripoff artists have an automated system which won't allow a withdrawal unless you meet bonus requirements. So I meet their bonus requirements and they then claimed I wagered an ATM bonus or some crap on video poker and so my withdrawal is null and void. They removed all money from my account including my original $25 bonus. Please see the thread below:
9/7/2006 11:13:30 AM USER why hasnt my withdrawal request been processed yet ? I have met all wagering requirements.
9/7/2006 11:27:01 AM ADMIN Hi xxxx,
Thank you for writing. Please be reminded that all cashouts are subject to up to 2 business days verification period before been released, and they are processed on Monday, Wednesdays and Fridays. Please allow the proper time so that accounting can complete your request.
Regards,
Lisa
Bingoville Network Support Team
9/11/2006 3:09:54 PM USER its been far longer than two days.
You are not adhering to your written policy of cashouts in any way shape or form.
9/11/2006 3:14:34 PM ADMIN Hi xxxx,
Thank you for writing. Please be reminded that all cashouts are subject to up to 2 business days verification period before been released, and they are processed on Monday, Wednesdays and Fridays. Please allow the proper time so that accounting can complete your request.
Regards,
Lisa
Bingoville Network Support Team
9/12/2006 9:44:05 AM USER I did allow the proper time. I guess you will cut and paste the same message a third time.
9/12/2006 2:52:32 PM ADMIN Hello Player,
Thank you for contacting us. Your cashout is under review. We are working to resolve this as soon as possible, however, please be reminded as per our rules and regulations, bingoville reserves the right to review all cashout requests at our discretion. Again, we apologise for any inconvenience the delay may cause and Thank you in advance for your patience in this matter.
Sincerely,
Pauline
Bingoville Accounting Department
9/12/2006 4:42:02 PM ADMIN Hello xxxx,
We are writing in regards to your cashout request in the amount of $88. After carefully reviewing your account, it has come to our attention that you used Bonus ATM to earn this redemption in Video Poker.
As per our rules and regulations, please note that you may not earn a new redemption by using Bonus ATM to earn a redemption in Casino games. Bonus ATM may only be used to earn a redemption in Bingo. Therefore as per our rules, your cashout is null and void.
You have been long time member here at Bingoville, so we are sure it was simply a misunderstanding, however, please note that should this kind of activity be found in your account in future, it may result in your account being permanatly disabled and you would be prevented from playing here in future.
Thank you in advance for your cooperation in this matter.
Best regards,
Dominick
Bingoville Accounts Department
9/12/2006 11:11:46 PM USER since you are trying to rip me off I am going to post this matter to several of the online bingo watchdog sites. I made a deposit and hononored all rules and regulations in obtaining my winnings.
9/7/2006 11:13:30 AM USER why hasnt my withdrawal request been processed yet ? I have met all wagering requirements.
9/7/2006 11:27:01 AM ADMIN Hi xxxx,
Thank you for writing. Please be reminded that all cashouts are subject to up to 2 business days verification period before been released, and they are processed on Monday, Wednesdays and Fridays. Please allow the proper time so that accounting can complete your request.
Regards,
Lisa
Bingoville Network Support Team
9/11/2006 3:09:54 PM USER its been far longer than two days.
You are not adhering to your written policy of cashouts in any way shape or form.
9/11/2006 3:14:34 PM ADMIN Hi xxxx,
Thank you for writing. Please be reminded that all cashouts are subject to up to 2 business days verification period before been released, and they are processed on Monday, Wednesdays and Fridays. Please allow the proper time so that accounting can complete your request.
Regards,
Lisa
Bingoville Network Support Team
9/12/2006 9:44:05 AM USER I did allow the proper time. I guess you will cut and paste the same message a third time.
9/12/2006 2:52:32 PM ADMIN Hello Player,
Thank you for contacting us. Your cashout is under review. We are working to resolve this as soon as possible, however, please be reminded as per our rules and regulations, bingoville reserves the right to review all cashout requests at our discretion. Again, we apologise for any inconvenience the delay may cause and Thank you in advance for your patience in this matter.
Sincerely,
Pauline
Bingoville Accounting Department
9/12/2006 4:42:02 PM ADMIN Hello xxxx,
We are writing in regards to your cashout request in the amount of $88. After carefully reviewing your account, it has come to our attention that you used Bonus ATM to earn this redemption in Video Poker.
As per our rules and regulations, please note that you may not earn a new redemption by using Bonus ATM to earn a redemption in Casino games. Bonus ATM may only be used to earn a redemption in Bingo. Therefore as per our rules, your cashout is null and void.
You have been long time member here at Bingoville, so we are sure it was simply a misunderstanding, however, please note that should this kind of activity be found in your account in future, it may result in your account being permanatly disabled and you would be prevented from playing here in future.
Thank you in advance for your cooperation in this matter.
Best regards,
Dominick
Bingoville Accounts Department
9/12/2006 11:11:46 PM USER since you are trying to rip me off I am going to post this matter to several of the online bingo watchdog sites. I made a deposit and hononored all rules and regulations in obtaining my winnings.
