- Joined
- Feb 14, 2012
- Location
- england
hey so basically i deposited money on 888 from my paypal they took some deposits but others where pending all from my paypal balance how ever in the mean time paypay has permanent limited my account so the pending transactions to 888 where stopped and paypal advised me to tell 888 to cancel those transactions and give me a diffrant way to clear the £1233 i owe 888 they have a cashout of £8500 of mine which i won with the money i deposted from paypal so its with cassava enterprises operations team at the moment but its been nearly 72hours with no reply all i want is for them to say pay the outstanding balance with my card an they process the cashout but they could say well no your not getting your money as we didnt get the money from paypal you won from what do you think ? in theory its like depositin money with a bank card then 10 mins later loseing the bank card and then haveing to pay with another card aint it ? any help or advice would be really apricated
thanks
On 13/02/2012 11:20, Cassava - Operations Department wrote:
> Dear Mark,
>
> This is Jeri M. from the Operations Department at Cassava (Gibraltar) Ltd. Cassava (Gibraltar) Ltd operates 888casino.
>
> We have been unable to collect on deposit(s) made to your 888casino from your PayPal account.
>
> Your 888casino account was credited in good faith at the time of deposit, however Paypal have advised that they are unable to continue clearing this amount after conducting their risk management checks. Please contact PayPal directly who will further advise you on the next steps to take, you can do this by by clicking on the contact link at the bottom of your account or home page.
>
> We appreciate your patronage hence we request that you resolve the outstanding amount at your earliest convenience.
>
> Regards,
> Jeri M.
> Operations Department
> Cassava (Gibraltar) Ltd.
> [email protected]
i then sent them an email saying everything that i just said about paypal limiting my account and can i clear the outstanding amount an i got this
Subject
Uncleared Paypal Notification
Discussion Thread
Response Via Email (Enjerie M.) 14/02/2012 06.14 PM
Hello Mark,
As of late yesterday evening, PayPal has advised us that there are outstanding issues pending with them. If this is not the case, we will try to capture the funds within the next 48 hours. If you have not contacted them, you will need to do so before we can attempt to capture or take the amounts from your account. In order to receive the winnings which we are sending to your PayPal account, resolving your account with them will ensure that you receive this money to your PayPal account and we in turn can collect the amount for the deposits.
Regards,
Jeri M.
Security Department
Cassava (Gibraltar) Ltd.
[email protected]
and this is the email from paypal
Dear Mark
We appreciate your interest in PayPal; however, our decision to leave your
account in a permanent limitation status is final.
PayPal reserves the right to limit access to any account reported to be
involved in possible fraudulent or high risk behavior. In the event of a
dispute, PayPal will seek to recover the funds from you by debiting your
PayPal balance and, if there are not sufficient funds in your PayPal
balance, PayPal reserves the right to collect your debt to PayPal by any
other legal means
Due to the potential risk of chargebacks and other risks of funds
reversals, your balance will be held 180 days from the date the limitation
was originally placed on your account. At that time, any remaining funds
will be available for withdrawal.
Sincerely,
PayPal
Copyright © 1999-2012 PayPal. All rights reserved.
PayPal (Europe) S.à r.l. & Cie, S.C.A.
Société en Commandite par Actions
Registered Office: 22-24 Boulevard Royal,
L-2449 Luxembourg, RCS Luxembourg B 118 349
thanks
On 13/02/2012 11:20, Cassava - Operations Department wrote:
> Dear Mark,
>
> This is Jeri M. from the Operations Department at Cassava (Gibraltar) Ltd. Cassava (Gibraltar) Ltd operates 888casino.
>
> We have been unable to collect on deposit(s) made to your 888casino from your PayPal account.
>
> Your 888casino account was credited in good faith at the time of deposit, however Paypal have advised that they are unable to continue clearing this amount after conducting their risk management checks. Please contact PayPal directly who will further advise you on the next steps to take, you can do this by by clicking on the contact link at the bottom of your account or home page.
>
> We appreciate your patronage hence we request that you resolve the outstanding amount at your earliest convenience.
>
> Regards,
> Jeri M.
> Operations Department
> Cassava (Gibraltar) Ltd.
> [email protected]
i then sent them an email saying everything that i just said about paypal limiting my account and can i clear the outstanding amount an i got this
Subject
Uncleared Paypal Notification
Discussion Thread
Response Via Email (Enjerie M.) 14/02/2012 06.14 PM
Hello Mark,
As of late yesterday evening, PayPal has advised us that there are outstanding issues pending with them. If this is not the case, we will try to capture the funds within the next 48 hours. If you have not contacted them, you will need to do so before we can attempt to capture or take the amounts from your account. In order to receive the winnings which we are sending to your PayPal account, resolving your account with them will ensure that you receive this money to your PayPal account and we in turn can collect the amount for the deposits.
Regards,
Jeri M.
Security Department
Cassava (Gibraltar) Ltd.
[email protected]
and this is the email from paypal
Dear Mark
We appreciate your interest in PayPal; however, our decision to leave your
account in a permanent limitation status is final.
PayPal reserves the right to limit access to any account reported to be
involved in possible fraudulent or high risk behavior. In the event of a
dispute, PayPal will seek to recover the funds from you by debiting your
PayPal balance and, if there are not sufficient funds in your PayPal
balance, PayPal reserves the right to collect your debt to PayPal by any
other legal means
Due to the potential risk of chargebacks and other risks of funds
reversals, your balance will be held 180 days from the date the limitation
was originally placed on your account. At that time, any remaining funds
will be available for withdrawal.
Sincerely,
PayPal
Copyright © 1999-2012 PayPal. All rights reserved.
PayPal (Europe) S.à r.l. & Cie, S.C.A.
Société en Commandite par Actions
Registered Office: 22-24 Boulevard Royal,
L-2449 Luxembourg, RCS Luxembourg B 118 349
