Complaint about Casinomeister

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jetset

RIP Brian
Joined
Feb 22, 2001
Location
Earth
Me too...and I'm guessing that the end result of this is going to be interesting.

IMO we've seen this sort of thing before. Instead of a private debate on the merits of a specific PAB, the rejected complainant goes all-in with the expectation of being banned and hopefully becoming something of a martyr, in the process using the hospitality and tolerance of his host to publicise his negative views on the PAB system, the decision in his case, Max's attitude and the integrity of the owner vis-a-vis casino relationships.

Not the best way to approach the core of the complaint imo.
 

kidice

Experienced Member
Joined
Jun 20, 2011
Location
Carmichael, CA
"I may not agree with what you say, but I'll defend with my life your right to say it."
Benjamin Franklin...........(if memory serves correctly)
 

funeral979

Dormant account
PABaccred
Joined
Apr 4, 2008
Location
Texas
Personally I thought Bencuri's post was pretty rational and well thought out. Whether I agree or disagree is beside the point. And Max in turn had a rational reply. Certainty wasn't any whining or ungratefulness going on. Just a posters opinion. I highly doubt their post offended most members here.

Nut Job....that is friggin laughable.

There are 2 members here who really should have their Thanks buttons permanently disabled. It is not right to thank posts that belittle other members.
 

Simmo!

Paleo Meister (means really, really old)
Joined
May 29, 2004
Location
England
Wait wait wait...let's talk about the free service.I think that the owners of this site didn't make it for charity, cause if I join a casino using their links, they have something about my money.Isn't so? That's right.
But it's normal to ask for a little more work about this matter, just because interests many players who are CM members

What you are missing out Fox is that the PAB service is free to anyone - not just CM members.

It's common for players who don't get a PAB result going their way to feel hard done by as - obviously - the majority think they are in the right. That's the nature of the beast.
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
Personally I thought Bencuri's post was pretty rational and well thought out. Whether I agree or disagree is beside the point. And Max in turn had a rational reply. Certainty wasn't any whining or ungratefulness going on. Just a posters opinion. I highly doubt their post offended most members here.

Nut Job....that is friggin laughable.

There are 2 members here who really should have their Thanks buttons permanently disabled. It is not right to thank posts that belittle other members.

Nothing rational about the OP IMO. It is a giant rant if ever I've seen one.

In regards to the thanking comment, I believe there is a saying about "they who are without sin can cast the first stone".
 

RussianRoulette

Dormant account
Joined
Aug 3, 2011
Location
Switzerland
Relax and do not jump on conlcusions

As someone pointed out (Jod?) Bryan and I are pretty much away from the site today, as we are most weekends (meltdowns aside). We'll be back on Monday to respond, after digging up Bencuri's case details, etc.

Until then be cool, and ease up on the "I have to say this before I am banned stuff", if you please. No one is going to get banned for saying "hey, I don't think my case was handled properly". Shit happens, maybe I did screw up. Going through proper channels might have been nice but Bencuri seems serious about his complaint so no harm done, IMO.

Anyway, back to my weekend. Attach Removed (Old not found) Please keep this thread on "flame off" mode and we'll get to business on Monday.

Ooops, just remembered there is this happening Monday: Downtime Monday. So we'll pick up _after_ the maintenance stuff is done.

Dear All, With all the exchange i have seen here MAX is right. Be cool and relax, in life their is an explanation for everything. And each problem has a solution. Have all a nice week end.
 

4 of a kind

Repeated violations of forum rule 1.16 - troll
Joined
Mar 11, 2009
Location
New York
Its threads like this that demonstrate the need for online gaming licensors to finally get with the program like land based casinos, and take control of all these issues with regulations and regulator enforcers. They could clean up the entire online gaming community once and for all.

On another note I’ll be departing within an hour to the regulated Bogata in Atlantic City for a poker tournament and some regulated gaming entertainment. I’m also certain I won’t be complaining about the free room, free food, free beverages, free entertainment, and certainly wouldn’t have any grounds to complain about my gaming outcome.
 

Bencuri

Experienced Member
PABnononaccred
Joined
May 13, 2009
Location
Hungary
4 of a kind, I have already mentioned a few pages before, the complaint is not about the unsuccesfulness of the PAB. What made me keep the fire burning after 2 years in this case is that I experienced the staff here made a decision, that is way in opposition to their own mission as well. In this sense there is more in it than just cries about an unsuccesful outcome. If you noticed something that seems to have connection with the core of something, then in my opinion you are eligible for a feedback, and it is rightful. And you cannot say that my post doesn't have a feedback value.

Or summarize it:

1. I met this site. I learnt what they are for. Actually the Meister's Mission as it is is a very logical statement, that is indeed rightful, and player friendly. This is a truly good mission.

2. I ignite a process, and along the way I experience that the mission doesn't prevail in my case. I described that in detail why.

3. As it didn't prevail even at its very basic core, I got disappointed. I waited until this attitue may change. As it seems it didn't, I posted this.

I think it is not unrightful to do this in case of this course of events.
 

ksech

Dormant account
Joined
Jul 27, 2007
Location
Here
Bencuri, are you truly looking for Bryan to ban you? For what purpose would that serve? The time you have been here doesn't seem as if you have too much positive input to add. The majority of your threads are so negative, all the casinos are out to cheat you. Especially the ones you frequently use ND bonuses at...

Pamper casino - https://www.casinomeister.com/forums/threads/casinorewards-restricted-my-rewards-account.34485/
Casino Rewards (Rialto) - https://www.casinomeister.com/forums/threads/bencuri-vs-rilato-casino.35108/
TopGame (CasinoStates) - https://www.casinomeister.com/forum...ame-nightmare-casino-states-doesnt-pay.35402/

Just to name a few...

You have post after post complaining about how you only play at this casino and that casino using bonuses, never jeopardizing your own funds. This is what the casinos consider bonus abuse. They want you to use your own money without a bonus on occassion. It's the free money vs. your own money ratio which determines how the casino will set up your promotions.

Concerning the QuatroCasino thread...
Did you miss this part???

Renee knew that the fraud team was in contact with MB, and she knew they were also looking at the screen shot in the thread. They said "he changed his name" but this was referring to the screenshot - this was not the MB account that the player had originally tried to make a withdrawal to. (the fraud team's English isn't that good from what I gather)

So she interpreted this as Moneybookers confirming a name change - which in fact they didn't.

But regardless of this slip up, this guy was still trying to commit fraud.
What has happened is that this guy tried to withdraw to someone else's MB account, then posted screenshots of one of his moneybookers accounts trying to make the casino look like they are trying to rip him off.

Regardless, to kind of sum up in MY peabrain...
-You are upset the PAB didn't work out in your favor and are holding a grudge against Bryan and maxd because you feel you have been slighted.
-You used the Quatro thread as an agenda to try to bias members against CasinoMeister and what it stands for.
-You are looking to get banned so you can justify your antagonistic behavior and proclaim yourself a martyr.

I hope when Monday afternoon rolls around and Bryan and maxd can clear the dust from this, that you will finally be satisfied. At least give them the benefit of the weekend to get things in order (at least as maxd has stated he will do), before condemning them further...
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Its threads like this that demonstrate the need for online gaming licensors to finally get with the program like land based casinos, and take control of all these issues with regulations and regulator enforcers. They could clean up the entire online gaming community once and for all.

On another note I’ll be departing within an hour to the regulated Bogata in Atlantic City for a poker tournament and some regulated gaming entertainment. I’m also certain I won’t be complaining about the free room, free food, free beverages, free entertainment, and certainly wouldn’t have any grounds to complain about my gaming outcome.

Now I expect you to come in the top five at least.
 

Bencuri

Experienced Member
PABnononaccred
Joined
May 13, 2009
Location
Hungary
I find it very sad that you are more interested in describing me as an abuser, not discovering that I cannot be titled that even because of rules, not even because the Mission Statement of this forum. Morover you so this without knowing my casino history. Besides I sign up for free chips that is not described as not allowed anywhere, I am a frequent depositor, and in sessions a looser too (sometimes also winner). In this special case at CasinoRewards I deposited an equal amount to the amount I got in bonuses. So I don't find it rightful that you call me an abuser.

Secondly, the casinos you picked are very rougelike. Others can confirm this to you. My review on them, too. So it is not a good example, if you search the net you can see my posts about these cases, and you can see I was rightful complaining about them. And the fact I mostly post complaints is that this place is meant for that too. There are 'Casino Complaints' sections here. So why is it a problem for you, that I make complaints. Check my history anyway and you can see I contributed to lots of non-complaint related things as well.

And please stop describing me as an abuser. I am also a frequent depositor, I deposited an wagered much money at CR, too. The rules at CR clearly shows I am not an abuser, and, the most important, the meister mission, too:

'Advantage Players
Advantage players are players who use bonuses and other legal ways in order to gain a mathematical advantage while gambling. Some casinos label these players "bonus abusers" which is a misnomer. Players can't be considered an "abuser" if the bonus has been legitimately offered to them. If casinos don't want bonus "abusers" then they should not offer these individuals bonuses. If a casino feels that a player is taking advantage of their "generosity" - pay the player and then stop offering bonuses.

Advantage play should not be confused with fraudulent play. Fraudulent play is opening multiple accounts with false or misleading information, collusion, making false claims (photoshopped screenshots of bogus wins), knowingly charging back losses, and other forms of cheating behaviour. Online casinos should not tolerate such activities.'

And actually your reply is what justifes my claim about that this forum is unserious on certain levels. There is a mission statement here, yet you want me feel myself as an abuser, when even the mission describes it is a misnormer.

'-You used the Quatro thread as an agenda to try to bias members against CasinoMeister and what it stands for.'

No. And as you have seen from my case there are levels when they are already against what they stand for by themselves, no need to make efforts to make it seem like that. Anyway, no. I was insisting on continuin the debate, because there was also the rep involved, the ignorant rep, who is defending the casinos violating their own terms, and in that case such a conclusion that this thread ended in is not enoguh. In case of a fraud at 32Red or ClubWorld it may be, but in this case, it isn't. I cannot accept the conclusion that the rep walks away again without any consequences, however she behaved in aquestionable manner again, but the one who presents proof is banned right away. Okay, he may be fraudster, but if you let the rep be ignorant and defend all the time what is unrightful, then let the fraudster stay a bit, too. So to say: if you allow one fraudster be here, let the other one stay, too.
 

Bencuri

Experienced Member
PABnononaccred
Joined
May 13, 2009
Location
Hungary
And it is astonishing that in the starting thread, I clearly proved that the casino uses a faulty rule, based on that nobody could be excluded from the Rewards, so we can see a group that violating its own terms to exclude and cheat players, yet this doesn't interest anybody, either. And even when I cannot be titled abuser by the terms of the casino either, you are still attacking me. You have no reason left even from the casino side to blame me, nor from the side of the Mission Statement here, yet you let yourself do this slander. It is awesome...
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Bencuri, are you truly looking for Bryan to ban you? For what purpose would that serve? The time you have been here doesn't seem as if you have too much positive input to add. The majority of your threads are so negative, all the casinos are out to cheat you. Especially the ones you frequently use ND bonuses at...

Pamper casino - https://www.casinomeister.com/forums/threads/casinorewards-restricted-my-rewards-account.34485/
Casino Rewards (Rialto) - https://www.casinomeister.com/forums/threads/bencuri-vs-rilato-casino.35108/
TopGame (CasinoStates) - https://www.casinomeister.com/forum...ame-nightmare-casino-states-doesnt-pay.35402/

Just to name a few...

You have post after post complaining about how you only play at this casino and that casino using bonuses, never jeopardizing your own funds. This is what the casinos consider bonus abuse. They want you to use your own money without a bonus on occassion. It's the free money vs. your own money ratio which determines how the casino will set up your promotions.

Concerning the QuatroCasino thread...
Did you miss this part???



Regardless, to kind of sum up in MY peabrain...
-You are upset the PAB didn't work out in your favor and are holding a grudge against Bryan and maxd because you feel you have been slighted.
-You used the Quatro thread as an agenda to try to bias members against CasinoMeister and what it stands for.
-You are looking to get banned so you can justify your antagonistic behavior and proclaim yourself a martyr.

I hope when Monday afternoon rolls around and Bryan and maxd can clear the dust from this, that you will finally be satisfied. At least give them the benefit of the weekend to get things in order (at least as maxd has stated he will do), before condemning them further...

Bryan wont fall for it and ban the op. There was a certain degree of disrespect but no inappropriate behavior or flaming. There was just too many details in the thread the op was referring to and I would rather spend my time gaming away. From my many years at this forum I have found Bryan to be a very fair person. If he has seen evidence that a player is a fraudster he/she usually is and I dont doubt the integrity of the meister. One must remember he is obliged to keep what was secretly divulged to him confidential otherwise he wont be trusted anymore. We dont know the poster momchildxxx whatever his handle so although the info presented to us may seem solid I believe in Bryan's judgment in branding that person a fraudster. This forum was not built in a day and it needs superb juggling skills to gain recognition from both players and casinos alike. The online gambling is a much better place with a site like this.
 

Bencuri

Experienced Member
PABnononaccred
Joined
May 13, 2009
Location
Hungary
Guys please. Let us now stop this evaluation of Momchildobrew. I said from the quatro case it was the attitude towards casino rewards that ignited this post, so let us stick to that side of the story. I don't say I don't dare to discuss the debate whether the guy if fraudster or not, but I didn't open this thread for that purpose. There are a lot of serious things here already without that guy, too.
 

BingoT

Nurses love to give shots
Joined
Dec 16, 2004
Location
Palm Bay Florida
Bryan & Max & many others do the best we can to help anyone we can.
Have a great weekend everyone.:thumbsup:

Hey Bugger I have to agree with you.

Bryan wont fall for it and ban the op. There was a certain degree of disrespect but no inappropriate behavior or flaming. There was just too many details in the thread the op was referring to and I would rather spend my time gaming away. From my many years at this forum I have found Bryan to be a very fair person. If he has seen evidence that a player is a fraudster he/she usually is and I dont doubt the integrity of the meister. One must remember he is obliged to keep what was secretly divulged to him confidential otherwise he wont be trusted anymore. We dont know the poster momchildxxx whatever his handle so although the info presented to us may seem solid I believe in Bryan's judgment in branding that person a fraudster. This forum was not built in a day and it needs superb juggling skills to gain recognition from both players and casinos alike. The online gambling is a much better place with a site like this.

Casinomeister's Philosophy and Mission Statement

Established in 1998, Casinomeister has never wavered from its initial mission:

"Trust is what it's all about. Our mission at Casinomeister is to provide solid information; information that enables players to make smart choices. Since trust is spawned by information, the more players know about online casinos, the more at ease and safer they will be."
Since these words were first published, Casinomeister has proven to be instrumental in bringing trust, credence, and a level playing ground for the online gaming community. In an industry that still remains to be relatively unregulated, Casinomeister has shown that information empowers the player community in order to make wise decisions when it comes to online gaming.

The bottom line for most people in this industry is to make a profit. Unfortunately when failure or scandal occurs, it's usually the result of a profit driven philosophy. Many profit driven businesses are typically ethically challenged - especially in the online casino business.

Casinomeister is a informational driven business. Casinomeister's community, information, and services proceed any marketing and profit making ventures. We are not motivated by money.

This industry does not exist because of money, software, or good management or marketing skills - it exists because of the player, and casinos should never forget that.

There are several needs of a player (obviously, these are not exhaustive) which casinos should always consider when developing any aspect of their business model or introducing any promotions.

Safety: The players need to know that their private information is private. The casino software is solid and trustworthy.
Dependability: Players need to know that the casino operation will be responsive and react positively to any issues. Players need to be assured that the casino operation will be there tomorrow.
Honesty: The casino needs to be up front and fair when it comes to terms and conditions. It should not use deception to attract players.
Communicative: The casino must not be set up in a black hole. They need to responsive to players' comments, questions and problems.
Fairness: The games are fair, promotions are fair, terms and conditions are clear, and when there are problems - the outcome is fair.

These needs should be addressed by the casino in one form or another with every aspect of its operation.

Trust is what holds this industry together. If you don't have trust, you don't have anything worth dealing with. Since the online casino industry is still unregulated for the most part, players will remain cautious, cynical, pessimistic and accusatory. It is up to the casino to do battle against this negativity. The way to do this is to be upfront, honest, humble, and when you make a mistake - admit it. Admitting our mistakes humanizes us, and people relate to people this way. This is a people business.
Dealing with players:
Bonuses
If the casino makes an offer of a bonus, and the player accepts it, the casino is obligated to go through with the offer. If the player accepts this offer, the player is obliged to follow the posted terms and conditions of the bonus. If the player meets the wagering requirements, he should be paid. Simple as that.
Advantage Players
Advantage players are players who use bonuses and other legal ways in order to gain a mathematical advantage while gambling. Some casinos label these players "bonus abusers" which is a misnomer. Players can't be considered an "abuser" if the bonus has been legitimately offered to them. If casinos don't want bonus "abusers" then they should not offer these individuals bonuses. If a casino feels that a player is taking advantage of their "generosity" - pay the player and then stop offering bonuses.

Advantage play should not be confused with fraudulent play. Fraudulent play is opening multiple accounts with false or misleading information, collusion, making false claims (photoshopped screenshots of bogus wins), knowingly charging back losses, and other forms of cheating behaviour. Online casinos should not tolerate such activities.
Bot use
There has been a lot of controversy over the use of robots (bots), or computer programs that assist the player's game play. Some casinos disallow bot use - which is their prerogative. But those operators that ban bots are either naive, unschooled in casino math, or are just inexperienced. Bots will not change the game's math, nor will they foresee random numbers or predict the future. Bots only speed game play, and if the odds are in the house's favor (which in most cases they are), bots will only allow the player to lose money at a faster rate.

From Michael Shackleford - Wizard of Odds:
If I ran a casino I would fully allow bot use. If I offered a bonus or game that could be beat by a bot, then that would be my own damn fault for not protecting myself against advantage play.
Betting Systems
Betting systems are like bots, they cannot affect the math of the game. To believe otherwise is to believe in pseudoscience, snake-oil, and magic fairy dust. Reference material:

Wizard of Odds Betting systems are all equally worthless
Eliot Jacobson Ph.D. Betting Systems and the House Edge
"Spirit of the Bonus"
No such animal. If the casino offers a bonus, the casino should not assume on what grounds the bonus should be accepted. If the player wants to just play and watch the reels spin or is playing to make a profit, it is not up to the casino to enforce subjective terms like "spirit".

The Role of Affiliates:
Affiliates
Affiliates need to understand their importance and relevance when it comes to player safety and trust. Unfortunately, many don't have a clue, and they end up stumbling down a path towards the dark side. The best affiliates are the ones who are players themselves and who play at casinos known for their player focused approach. These affiliates support those casinos that subscribe to Casinomeister-like player philosophies; they would personally recommend these casinos and assist players if and when they have issues. To be an affiliate and not be a player is like being a restaurant owner who doesn't taste his own food, or a shoemaker who goes around barefoot. These people are lost puppies - they don't have a clue about what they are doing. And honestly, these lost puppies are usually the catalyst for problems:

Problem Affiliates:
Spammers
Content thieves
Black Hat SEO dweebs
Rogue pushers

The list is not exhaustive, but this covers most of the negativity that plague the online casino industry. In most cases, the webmaster is the one who introduces the global community to online casinos. There are many casinos that should not even be in business - and unfortunately the reason why these businesses linger stems from unethical or uncaring webmasters.

Webmasters who practice unethical advertising or steal others content are showcased in the Evil Webmaster section of the Rogue Pit. The casinos they promote are listed there as well and made aware of their evil webmaster. In most cases, the affiliate programs close the affiliate's account - and this is what makes this section a powerful tool to keep misguided affiliates on the right path.
Rogue Casinos
The Variances of "Rogue"
The term Rogue Casino was coined by Bryan Bailey in the fall of 2000 when it was applied to Golden Palace concerning the flagrant removal of winnings from players they simply didn't want to pay. This was "rogue" behaviour and the term was pulled from King Lear...when Kent replies to Edmund's question: "Do you know who I am?" Kent says yes, and describes what he knows of Edmund:

"A knave; a rascal; an eater of broken meats; a base, proud, shallow, beggarly, three-suited, hundred-pound, filthy, worsted-stocking knave; a lily-livered, action-taking knave, a whoreson, glass-gazing, super-serviceable finical rogue; one-trunk-inheriting slave; one that wouldst be a bawd, in way of good service, and art nothing but the composition of a knave, beggar, coward, pandar, and the son and heir of a mongrel bitch: one whom I will beat into clamorous whining, if thou deniest the least syllable of thy addition.


I thought it was fitting.

But there are as many levels and forms of rogue behaviour as there are terms to dish out, but the two most important categories at Casinomeister are the following:

Rogue Casino
Not Recommended Casino

And the of course there are other categories as well:
Bumbling Blunders and other screwups
Evil Software
Evil Webmasters

How does one join the Rogues?

It's easy. Just exhibit rogue behaviour and you're on a fast track to rogue town. Normally it stems from complaints in our forum, or complaints submitted via the "Pitch a Bitch" section. I rarely go looking for rogues, they usually come to me via a player issue. If a casino is "rogued" or placed in the not recommended section, communications are left open in case the casino operator wants to dig himself out. Redemption is always an option.

How does one get out of the pit?

It depends on the situation. Sometimes it's a matter of changing one's terms and conditions, or switching software providers, or something that is clear and explicit. If it's a situation of unethical behavior, then that's not so simple. My experience with dealing with rogue behaviour has illustrated that a leopard doesn't change it's spots. When a casino has an ethically challenged management or business approach, then this is something that rarely changes. Ethics are the foundations of a business; if there is something rotten in the cellar, the whole building stinks. These companies usually find themselves permanent residents of the pit.
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
I find it very sad that you are more interested in describing me as an abuser, not discovering that I cannot be titled that even because of rules, not even because the Mission Statement of this forum. Morover you so this without knowing my casino history. Besides I sign up for free chips that is not described as not allowed anywhere, I am a frequent depositor, and in sessions a looser too (sometimes also winner). In this special case at CasinoRewards I deposited an equal amount to the amount I got in bonuses. So I don't find it rightful that you call me an abuser.

Secondly, the casinos you picked are very rougelike. Others can confirm this to you. My review on them, too. So it is not a good example, if you search the net you can see my posts about these cases, and you can see I was rightful complaining about them. And the fact I mostly post complaints is that this place is meant for that too. There are 'Casino Complaints' sections here. So why is it a problem for you, that I make complaints. Check my history anyway and you can see I contributed to lots of non-complaint related things as well.

And please stop describing me as an abuser. I am also a frequent depositor, I deposited an wagered much money at CR, too. The rules at CR clearly shows I am not an abuser, and, the most important, the meister mission, too:

'Advantage Players
Advantage players are players who use bonuses and other legal ways in order to gain a mathematical advantage while gambling. Some casinos label these players "bonus abusers" which is a misnomer. Players can't be considered an "abuser" if the bonus has been legitimately offered to them. If casinos don't want bonus "abusers" then they should not offer these individuals bonuses. If a casino feels that a player is taking advantage of their "generosity" - pay the player and then stop offering bonuses.

Advantage play should not be confused with fraudulent play. Fraudulent play is opening multiple accounts with false or misleading information, collusion, making false claims (photoshopped screenshots of bogus wins), knowingly charging back losses, and other forms of cheating behaviour. Online casinos should not tolerate such activities.'

And actually your reply is what justifes my claim about that this forum is unserious on certain levels. There is a mission statement here, yet you want me feel myself as an abuser, when even the mission describes it is a misnormer.

The problem you describe is that exact same problem that many members here have had with Casino Rewards i.e. once you reach a point where your wins outweigh your losses, you can no longer redeem comps or bonuses.

You are making it out to be a personal thing that CR has against you.....and it isn't.

Everyone else here, when faced with this situation (which is ridiculous I will grant you), have simply not ever returned to play there again and moved on. Nobody else has accused Bryan and Max of collusion with the casinos or cheating or <insert whichever of the various insults you made against CM here> etc etc.....and that is because it is the casino's right to decide who they do and do not allow to claim their bonuses.

As ksech pointed out, you seem to like complaining about bonuses, and you obviously like to get as many as possible. Nothing wrong with that, but you have to accept it when the casinos says "enough is enough" and requests that you deposit your own money for a while. All casinos will do this at some point if you continue to play mostly freebies and match deposits, it's just that CR does it more quickly and strictly than most.

I don't believe in such a thing as a "bonus abuser". If you are eligible for a bonus and you claim it, then you should be paid. If the casino decides you are not eligible for a bonus, then it's tough cookies - there is no rules or terms at any casino that states they have to give you bonuses. I don't know where you get the idea of "violating its own terms to exclude and cheat players" from....you are way off the reservation with that one. Can you show me where that term is?? Good luck.

Your "mission" to show that CM doesn't follow his own mission statement is pretty much the same distance off the reservation. It says that if a promotion is offered and you are eligible (which you are not) then the player should be paid etc.

So you hate the way CR runs their bonus program. Join the queue. No argument here. The part I find distasteful is that you are taking aim at CM for what seems to pretty much amount to sour grapes over an issue that was dealt with quite some time ago at which time you were given a fair hearing. The mission statement stuff is just a smokescreen to blur the edges of what is a personal vendetta of sorts on your part against the parties who "cheated" you i.e. Bryan, Max and the CR group.

What you seem to want is for CR to say "OK you can claim your bonuses again" and for CM to say "Well we screwed the pooch on this one and we should have insisted that CR allow you to claim bonuses".

Neither is going to happen.
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
Guys please. Let us now stop this evaluation of Momchildobrew. I said from the quatro case it was the attitude towards casino rewards that ignited this post, so let us stick to that side of the story. I don't say I don't dare to discuss the debate whether the guy if fraudster or not, but I didn't open this thread for that purpose. There are a lot of serious things here already without that guy, too.

First you use it as an example, and then you say that we shouldn't discuss it.

:rolleyes:
 

Bencuri

Experienced Member
PABnononaccred
Joined
May 13, 2009
Location
Hungary
Nifty, I think you are missing the point here:

There is a casino with a rule. Based on this rule they ban players from promos. I was 'guaranteed' such a bonus, yet didn't receive.The casinos says because of that rule. That rule doesn't have to do anything with my case, it doesn't refer to me, so the casino is violating its own rule. So to say, there is a rule in the terms that doesn't refer to me, yet the casino bans me because of that. In spite of this MAX takes their side. The fact he takes their side is already NOT in correspondance with their own mission.

These are the problems here. What you are trying to suggest are general thought about what is an abuser, what are terms for, etc. This is not what the topic is about. The topic is about a specific behavior of a casino, as proved, it is an unrightful behavior. And secondary, the disturbing fact that no matter what the mission says the staff here also agrees on that unrightful practice. Can you see: the casino bans unrighfully, and it is not a problem for the staff at all here. Please concantrate on this fact. We can discuss the general practice of how casinos follow rules or what an abuser mean elsewhere if you want, or here too, but from the aspect of my sepcific case, whether it was right to title players anyhing y the rules of THIS group.

Anyway, the casino has bonus terms, the terms guarantee the bonus for you, so if you deposit, by the rule you get the bonus. Why do you say then that the casino has no obligation to give you the bonus. It is a part of the rules that he guarantees it for you. So don't sy things that are untrue. Of course, they can deny it, but that is also in the rules. But they can only deny, if the rules fit to the case. When you register and deposit, you agree the terms. The terms include crediting welcome bonus, so please, don't say things this is not in the rules. It is.
 

blerko1

Non-Gambler
Joined
Jun 7, 2010
Location
Albania
Casinomeister is only a partner with BIG companies...( affiliates gives money to eat to this people ) so resolving players problems is not the main problem but putting them in a direction of using accreditet section.....
Offering FREE service means that CM is NOT licensed to operate through the LAW or seriously solve player problems, this means noone know what is happening there....and im sorry for those players who, like me wanted to have some HONEST fun through internet....( with casinos ) and then feel the STRONG PAIN of SCAM ROAD....
Im ready like bencuri to be banned from this forum, agree with him and going around, because here i dont think players are treated with honestly....here players are just a VICTIM.....
All who come here and make claims are just lie their self.....
I see some players telling to LIVE CHAT OPERATORS OF CASINO i send this to casinomeister......WHO IS CASINO MEISTER.......I really doubt on a POSITIVE ANSWER......

BYE
 

Bencuri

Experienced Member
PABnononaccred
Joined
May 13, 2009
Location
Hungary
First you use it as an example, and then you say that we shouldn't discuss it.

:rolleyes:

We should, from the aspect of the casino rep thing. I described it near the end of the starting thread. And I am ready to discuss it from every aspect, too, but not in this thread. Anyway, I wouldn't give too much importance to that case here. I just noted that that case ignited this complaint, because I guessed many would noted it anyway, so I felt it is adviseable to show the way in full with the very last moment how things developed into this complaint. That was the real purpose that I mentioned this Quatro thread, an I think it revelas from my post. But regarding the attitude towards casino rewards, we can discuss that thread, but from that aspect. From that sense that thread is also the part of this story.
 

Simmo!

Paleo Meister (means really, really old)
Joined
May 29, 2004
Location
England
It's common for players who don't get a PAB result going their way to feel hard done by as - obviously - the majority think they are in the right. That's the nature of the beast.

...im sorry for those players who, like me wanted to have some HONEST fun through internet....( with casinos ) and then feel the STRONG PAIN of SCAM ROAD....
Im ready like bencuri to be banned from this forum, agree with him and going around, because here i dont think players are treated with honestly....here players are just a VICTIM.....

Does make you wonder sometimes why CM even offers the PAB service. I seriously wouldn't have the patience...
 

Bencuri

Experienced Member
PABnononaccred
Joined
May 13, 2009
Location
Hungary
Just an intersting notice regarding the 'free' aspect of this service:

You like to emphasize this very much. Actually if I think it over, this is riducuolos. Why? Simply because in case MAX had to do something very difficult to draw a final conclusion, well, well, in that case I'd understand you have a base for come up with the free aspect of the service all the time. BUT! Acutally what happened in my case was not a difficult deed. MAX was presented a rule by the casino staff, and he decided to accept it. It is nothing about anything difficult. Okay, he did background work, but this abuser rule was presented as a joly joker in my case on the casino side, and when the joly joker comes, you don't need to do anything difficult, because that is over everything. So MAX met the rule, and he found it enough to close the PAB. Well, remembering the Mission Statement wouldn't have been more difficult either. So it is quite ridiculous that you want to make it seem as if something difficlt he had to do. He had quite an easy job after he was presented that rule, because it functioned as a joker, so I don't think it is a sin then to complain about this free thing. The coclusion when that rule jumped in was not difficult either, so to say: it was FREE for him, too. He received a free joker. So I don'T understand your worries regarding this matter. Nor from the other aspects of this 'FREE' thing that I outlined before.
 

blerko1

Non-Gambler
Joined
Jun 7, 2010
Location
Albania
PAB service is nothing because CM has nothing in his hand to force casino to solve the problem on player side....if they ( casino ) dont solve it CM put them on NON accreditet list....but who know that???....all players come after they are SCAMED,....then CM suggest to you to play on accredited section ( affiliated )............
 
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