Hi everyone
I entered club777 casino, a rep. got on the live chat and offered me 100% up to 777$. Sounds good, right? So I made the deposit but no bonus came in.
Got back to the live chat and was told that it was a mistake made by the casino and I am not eligible for the bonus.
Well, I was disappointed and I cashed out the deposited amount (777$) without wagering even 1$.
The casino asked for documents, well, I guess they have the right to do so, they got it.
Then they asked for scanning of notarized ID. I think it's a little too much but I did it because I already had a scanning of a notarized ID I sent to some other casino.
Now they ask me to send them the notarized ID by mail which means I have to go again to the notary, spend time and money and send it by fed-ex to Gibraltar
I told them this is inappropriate but they insist. What can I do?
I entered club777 casino, a rep. got on the live chat and offered me 100% up to 777$. Sounds good, right? So I made the deposit but no bonus came in.
Got back to the live chat and was told that it was a mistake made by the casino and I am not eligible for the bonus.
Well, I was disappointed and I cashed out the deposited amount (777$) without wagering even 1$.
The casino asked for documents, well, I guess they have the right to do so, they got it.
Then they asked for scanning of notarized ID. I think it's a little too much but I did it because I already had a scanning of a notarized ID I sent to some other casino.
Now they ask me to send them the notarized ID by mail which means I have to go again to the notary, spend time and money and send it by fed-ex to Gibraltar
I told them this is inappropriate but they insist. What can I do?