I have defended CW in the past but I am just fed up with them. I have constantly been having game played with cashouts. It takes forever. They take almost week to react to cashout. Then they decline almost everytime. Then I must go to live chat and ask why since that is instructions on email that declines. Then live chat says to just request again. Then days and days go by then I get email that it declined again. I then ask why and same thing. They are NOT a fast payer casino. They delay and delay and delay.
Once it took me over month and I had to pm Tom. I thought Tom helped me but when I look back he not even respond to my pm. It was just paid. But now I don't feel I should have to contact a casino rep here on forum just to get simple withdrawal. I just want paid on a timely fashion like is advertised but it just is never happening.
I use neteller so this is not an payment process issue or anything.
I see complaints of their slow pay tactics popping up all over this board. What will it take for them to act accredited or be put not in accredited list anymore? This is not how accredited casinos should operate and they are either turning rogue quickly and/or they are in real financial trouble because they are not paying out.
Also, it is incredibly rude to just send blank email saying decline then tell you to take your own time to contact them for explanation. They should put stupid reason in the email. Even more rude it is to then not have a reason when you contact them. This mysterious "payout dept" or whatever. It is bogus and it has gotten to my last nerve.
Once it took me over month and I had to pm Tom. I thought Tom helped me but when I look back he not even respond to my pm. It was just paid. But now I don't feel I should have to contact a casino rep here on forum just to get simple withdrawal. I just want paid on a timely fashion like is advertised but it just is never happening.
I use neteller so this is not an payment process issue or anything.
I see complaints of their slow pay tactics popping up all over this board. What will it take for them to act accredited or be put not in accredited list anymore? This is not how accredited casinos should operate and they are either turning rogue quickly and/or they are in real financial trouble because they are not paying out.
Also, it is incredibly rude to just send blank email saying decline then tell you to take your own time to contact them for explanation. They should put stupid reason in the email. Even more rude it is to then not have a reason when you contact them. This mysterious "payout dept" or whatever. It is bogus and it has gotten to my last nerve.