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Your Input Please closed my account with a top casino.

Discussion in 'Online Casinos' started by andyhinckley, Nov 7, 2015.

    Nov 7, 2015
  1. andyhinckley

    andyhinckley Meister Member CAG mm3

    well a few months ago i closed my accounts for 6 months..
    as i had a bad run and no longer in the loyalty club lol..
    also no flushing and waiting at least 24 hours to get my funds ..

    now i play at netent casinos, bet188 and virgin.. always get winning within 24 hours, some times in half an hour

    do i miss that casino?

    not sure, but if they had quick withdrawals like a lot of other casinos i may go back in a few months lol

    Anyone else play less there these days?
    1 person likes this.
  2. Nov 7, 2015
  3. Nicola

    Nicola Meister Member mm1

    If you're talking about 32Red then I did the same earlier in the year.

    Now the hype of the £15m MG jackpot is over, I'm only playing at accredited NetEnt casinos. Bad sessions seem to be few and far between when playing solely NetEnt for some reason.
    6 people like this.
  4. Nov 7, 2015
  5. ProbabilityZero

    ProbabilityZero Senior Member

    Carer of Dementia sufferers
    If 32 Red then I still have a lot of love for the casino and Mark is an excellent representitive.

    I have less love for MG games though. They have not been innovative of late and I'm finding Netent more enjoyable.
  6. Nov 7, 2015
  7. partyhummel

    partyhummel Senior Member mm1

    ex broker
    betty ford clinic
    did the same

    also closed my account because of the wd - timeframes. they are outstanding in many aspects - however i prefer rapid cashflow. ;-)
    2 people like this.
  8. Nov 7, 2015
  9. Tirilej

    Tirilej Still a Lady CAG MM

    Ooh, finally a 32Red thread again. I've missed them :D

    3 people like this.
  10. Nov 7, 2015
  11. hedgehok

    hedgehok Meister Member mm3

    It's more the terrible new releases that put me off playing there than the slow-payments. I've last played there like half a year ago.

    It's interesting though how 32Red polarizes the community like no other casino does into the 32red-lovers and 32red-is-bad-because-they-play-slow'ers.
    2 people like this.
  12. Nov 8, 2015
  13. spintee

    spintee Meister Member webby mm2

    gambler :)
    Soon as I read the thread I knew excat what casino it was, Than scrolling down I was not the only one :) T sumed it up about another 32 thread again,

    They are an outstanding casino no dout about that, As we know many of casino have gone way of the scales, changing all shit, 1st it was laddys a few years back and since the U.K regs alot have gone sour, One thing about 32 is that albeit they changed a few bits including the longer pay outs and no flushing, They still seem to look after players, Alot of people have jumped shipped and I do not blame them, There is no reason to hold hold on to your cash now days, Some casino are trying there best to make things happen faster yet the best of casino are going the other way,

    You have to remember not every person is rich and rely on a few quid wins (if and when) & they do not want to be waiting ages to get the cash, I have started using Ewallets recently alot more, Reason being is If I get a win I want the money quick, I had a few small take outs in recent days and was paid whiten the hour, Now I could go the the bank and use the skrill card to take out, Yes there is a charge but not that much, about 1.80 euro so roughly £1.30 a small price to pay for some folder in your wallet
    1 person likes this.
  14. Nov 8, 2015
  15. spintee

    spintee Meister Member webby mm2

    gambler :)
    Your not wrong there, look what they just pushed out, basketball stars lol, What next snokerstars, There running out of sports, They will resort to dartstars soon
    1 person likes this.
  16. Nov 8, 2015
  17. andyhinckley

    andyhinckley Meister Member CAG mm3

    not dissing or bad repping them..
    so do i (casino not thread)

    Always liked them .. as party says..

    2 people like this.
  18. Nov 8, 2015
  19. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Clerk with shipping discounts worldwide
    I think Trilej more saw it as another 32Red thread. As if someone closed their account at the casino then there is really no need for a thread telling everyone is there? :p

    But myself I play here much less. I always think oh its friday they have a nice 100% deposit bonus. Do I wanna wait until tuesday for my withdrawal? NO i don't.

    Do I wanna battle with always connection errors? Only the usual Microgaming slot to play on? NO.

    My only thing is I HATE flash. I prefer to play Microgaming in the client. This is reason I still sometimes rare play there. I did get my "mini" jackpot several months ago and had quite many large deposits. I got up to almost Gold level and though I was going for Platinium lol. But to inform my level has now gone to "Basic" YES basic. I didnt even think 32red had that. So it seems when my birthday is up in February I wont even get my usual £10 :mad:

    At least some of the other casino it is actually okay playing Microgaming now. Like at Guts I had quite good sessions. I just miss the big full screen when I play though.

    I am surprised 32Red has still not taken the next step and introduced multiplatform like everyone else and also get fast withdrawals down to instant or within 24 hours. But that is their business model now and guess it works for them. But I feel they are losing lot of their old loyal players and surely wont get lot new players in now as them are Guts, Betat, Casumo taking care of just to name a few great casinos. :)

    So yeah this is not a bashing of 32Red from my side it is just my opinion. They are still great outfit and 100% trustable and yeah their support are top class. Also have one of the best Rep's in the industry in Mark here at Casinomeister. So no bad words meant against them at all. :thumbsup:

    I do agree with the things you mentioned. But I would never close my account with 32Red because of things I have said above because when I feel like playing Microgaming then I prefer to do it at 32Red. Just not as much as before where I Would always deposit at least every month here.
    6 people like this.
  20. Nov 8, 2015
  21. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    I wouldn't say I actually HATE flash - but I certainty far prefer to play the download MG casinos as I think it is a much richer gaming experience. :thumbsup:
    (Except I still don't get any sounds on 3/4 of MG slots as they are not compatible with my PC :()

    And yes, I do still play at 32Red. Cash-out speed has never been an issue for me - I'm a pretty patient chap!
    Of course, I would prefer all cash-outs to be instant, but as long as it's not longer than a few days I wouldn't down-grade a casino against any other just based on that.

    3 people like this.
  22. Nov 8, 2015
  23. Harry_BKK

    Harry_BKK Meister Member CAG mm1

    Content Writer
    My 2 cents .. again :)

    We all remember 32Red as it was just 1.5 years ago:

    - flushing available
    - 2 daily payment runs and that 24/7/365
    - good comps after losing sessions
    - fast and professional support
    - good promotions thanks to the DOTD
    - 100% peace of mind that you will get paid
    - WR at 30 x B

    They were the pinnacle of MG download casinos and for 3 years i played very close to 100% only at 32RED group casinos. The italic part is what is left now. Why they started taking steps backwards is still a mystery, especially when at the same time the number of multi-platform casinos literally exploded which all offer instant payments or at least within a few hours and that 24/7.

    Starting 2015 i ventured out and have now 5 other casinos where i play regularly with Bet-AT getting the most of my playtime. Reasons:

    - payments 24/7/365 in max 2hrs, mostly in less than 30 minutes
    - great promotions with even higher deposit/bonus ratios than 32RED (DOTD works out at roughly 30% if you deposit every day and claim the full bonus amounts)
    - best CM promotions in the past 3 months (32RED CM Slotmeister - top prize GBP 250, Bet-AT promos - top prize 800 EUR + an extra prize of EUR 500)
    - outstanding and professional VIP support and offers
    - 100% peace of mind that you will get paid
    - WR is mixed depending on offer, between 15 - 50 x B, the cherry on the cake is though that you can cash out whenever you like as long as you don't touch the bonus funds
    - weekly cashback program with 1 x WR only
    - much wider selection of games than 32RED

    Comparing the italic part for 32RED and the Bet-AT part i just see no reason whatsoever to be a regular at 32RED anymore. I do now 2-3 deposits/month at 32RED (and those mostly on Friday for the 100% DOTD) instead of daily deposits in the previous 3 years.

    However, i have read their quarterly and yearly business reports and understand their strategy. If you read carefully you can see that 32RED is at the moment on a big expansion plan into new markets (e.g Italy). The expenditure for player acquisitions has more than doubled in the past 2 years, and that does not include casino acquisitions. Their active player base has grown yearly 20-30%.

    All this suggests that the 32RED group is focusing on getting new players instead of keeping existing ones and there is a clear reason for that. After the initial SUB new players are usually much cheaper to retain than long time customers who know "the tricks of the trade" (lower VIP levels, lower DOTD and bonus amounts, less knowledge about extras like comps or FS, no or little expectations for fast payments, etc.).

    So as sorry as i am (and i think i said that many times in the past 10 months) but i stopped being a regular at 32RED although i still prefer the MG download platform to the browser based software. You vote with your wallet and your feet at the end of the day. If you don't like a place anymore there is nowadays a vast variety of casinos available who are just as trusted as 32RED and have a huge choice of bonuses, rewards, cashbacks etc etc. available. Take the one which fits your gaming style best and you will be a much happier player :)
    11 people like this.

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