Casumo Not Accepting Australians

petro

Dormant account, per user request
PABaccred
PABnoaccred2
Joined
Nov 28, 2010
Location
Narnia
I was just happily playing Cloud Quest over at Casumo when the screen froze and I suddenly got this message:

"Your account has been locked for security reasons please contact support."

Live chat told me they will email me and then later I got this email:

Hey xxxx,

Please note that due to the online gambling legislation in force in Australia, Casumo cannot allow access to its services in Australian territories.

Sorry about this my friend.

Sam
Casumo Ambassador



The only problem is: what about the money in my account?
I had about €25 in my account that I can't get to now. Although, it still had a wagering requirement of about €100 left I'm sure I would have got through it and made a withdrawal.

Not good for casinos to accept a players deposit then suddenly ban the country.
 
As it so happens my original deposit was €25. It seems to me to be fair and square if they refunded it.

If there are any Australians interested I'm pretty sure it was to do with this:
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I just hope I can still play at 32Red...

EDIT: Casumo have already offered to refund me my deposit.
 
Last edited:
I would guess they are preparing for the future early...the Interactive Gambling Amendment Act has only just been introduced to Parliament...it hasn't been passed yet a.f.a.i.k. although that is likely.
 
Hearing your pain

I had the same issue when i logged in this morning, They happily took my deposit 2 days ago , I did a little digging around , and even though they say onlne gambling is illegal they dont seem to give a shit lol , im sure you've found the links im sharing but for any 1 else , although this experience does raise alot of concerns and questions for me , as a gambler and an online gambler aswell im certainly going to make some phone calls next week and see where this stands.

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a few interesting links on the ACMA web site aswell
 
O oh

So if casumo has allowed australian players to play on there site , they have broken the interactive gaming act ??

Why is casumo the only site to have removed australian players, as there plenty other sites allowing us to play freely , i have emailed some of the casino's i play on and they say there able to accept australian players or is it that casumo dont have permission,
 

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