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casinos and mastercard

Joined
Apr 10, 2014
Location
Long Island, NY
I have tried to use my mastercard debit card for buzzluck, club world group, and sun palace

Does not work on any of them

I asked a clubworld rep and they said mastercard is being hostile to online gaming sites

I asked a buzzluck rep and they said mastercard deposits will be back in a few days

Same processing company?
 
I have tried to use my mastercard debit card for buzzluck, club world group, and sun palace

Does not work on any of them

I asked a clubworld rep and they said mastercard is being hostile to online gaming sites

I asked a buzzluck rep and they said mastercard deposits will be back in a few days

Same processing company?

MasterCard is normally more lenient to gambling transactions than Visa. I'd say if there's an issue with MasterCard, there's an issue with Visa too. Of course I'm speculating.

It's probably a processor issue, a simple change of the processor will fix the problem. ;)
 
Be aware that wherever you are in the world, you might be able to deposit with MasterCard, but you can never withdraw that way.
With Visa you can - but not in the USA AFAIK.

Your only cash-out options are likely to be check or bank wire.
Also I believe the minimum cash-out at Club World Group for USA players is $350 (?)
As you are in the USA, you should always thoroughly investigate exactly what all your cash-out options and limits are BEFORE you deposit anywhere.

KK
 
Master Card

Hi All,

Just to clarify that we accept Visas and Master Cards for deposits every day, there is no issue there. Acceptance of the transaction depend on a various factors and in some cases as we know some of the attempts may be declined.


In regards to MasterCard cash outs we do offer withdrawals to any Visa or Master regular banking card. The min transaction is $50. US customers are not limited to bank transfers or cheques only. If someone used credit/debit card for a deposit the withdrawal can be send to the same card. Also the card withdrawal option is working worldwide.

@ ny86yanks I sent you PM on Thursday, if you can reply I will be able to check transaction log

Kind Regards,
Karolina
 
UK-issued mastercard credit cards can be used for deposits/cashouts no problem. You'll find non-UK mastercards will either be deposit-only (no cashouts) or neither. This goes back years.
 
Thanks for reply karolina. I attempted to deposit via mastercard. It was declined. So I started a live chat. More than 1 live chat rep told me mastercard was down and not sure when it will be back up. I tried to deposit last night and was told same thing. Seems to be an intercompany miscommunication because the reps are telling me mastercard deposits are down...
 
I have both a visa and a Master card debit card. My experience is that the VISA always works, the Master Card is more temperamental. I've never had any issue with either at any CW sites. It may be your card issuer recognizing it as a gaming transaction and blocking it.

Every once in a while I start getting declined on a card once the bank figures it out. To get around it, I call the bank and told them i lost my card and have them send me a new one. I never have a problem with the new one :D
 
Thanks. Maybe ill ask my bank to switch me to visa or ill say my mastercard was lost. I wanted to use the mastercard since its my checking debit. Sun palace accepts xxxx which is awesome. Bank thinks your buying coffee gift cards. (I use club world but since mastercards been down ive used sun palace for the live dealer)
 
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When doing that credit card withdrawal option for USA does the credit card have to be linked to a bank acct? meaning checking or savings acct visa.mc credit/debit card?

Hi cpdnd31,

In order to use our card pay out option the card need to be issued by the bank, in other therms it should be linked to a regular bank account.

Kind Regards,
Karolina
 
Just a word of advice; if you are in the US and want to disclose how some casinos accept payments, don't be surprised when processors shut down due to your posting this sort of information. This forum is intended to facilitate the discussion of payment processing issues for all jurisdictions. It's not intended as a platform to share information on how some companies are able to accept/send payments to and from their players.
 
Club world got back to me here in the forum Thru private message. good service. However I was told that because I am a new member MasterCard will only work sporadically. It worked once for me and has not worked since. It doesn't make sense to me that for new members MasterCard will only work once in awhile. I would assume it either works or it doesn't
 
Just a word of advice; if you are in the US and want to disclose how some casinos accept payments, don't be surprised when processors shut down due to your posting this sort of information. This forum is intended to facilitate the discussion of payment processing issues for all jurisdictions. It's not intended as a platform to share information on how some companies are able to accept/send payments to and from their players.

BUMP - Great advise! :thumbsup:
 

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