007sam
Dormant Account
- Joined
- Jul 3, 2013
- Location
- uk - NorthWest
Hi everyone, I have a problem with SlotAway, I signed up deposited for bonus and played a while, I was able to withdraw my winnings after playing short time on the various games. They said I have manipulated the bonus and therefore confiscated my £195 winnings. I requested my £150 deposit back and they refuse to give me this. They say the £195 is bonus winnings and that I played my £150. Sounds a bit weird, I argue that if they cancel/confiscate winnings I should be allowed my cash back as the initial contract has been broken. They say I ended the bonus by manipulating the stystem.
regrads 007sam
I have tried to complain to Ecogra, who they say is there mediator, they are not answering my complaints and don't have slot away in there complaints list?
regrads 007sam
I have tried to complain to Ecogra, who they say is there mediator, they are not answering my complaints and don't have slot away in there complaints list?