Cashout problem (GUTS)

Je Dc

Newbie member
Joined
Oct 19, 2015
Location
Surrey
So I made withdrawal of $1052.00 last Thursday, and I emailed support and they told me my money will be on my bank by Tuesday which is 3 business days via bank transfer. To my surprise my withdrawal got reversed today so I emailed and asked why , they said I put in the wrong IBAN , BIC number of my bank. it can't be wrong as this is my third withdrawal, if this was wrong, how did my past two withdrawals got through my bank. It's frustrating as I was gonna use that money to buy some presents because I get paid at work after Xmas :/
 
Well I have never changed the bank info I provided, I had two successful withdrawals. I know guts is a reputable casino, i just don't understand why it did not went through, my bank info is same
 
I had issues with Instacasino, a transfer was kicked back, had to go though hoops to get it corrected, the first 2 took 12 days, the last one 15, appears they have fixed whatever the issue was, I think there may be some ties with Insta and Guts (correct me if I am wrong please).
 
contact rep or someone in the chat so that they can help you asap I'd say. They are one of the fastest paying ones out there today :thumbsup:
 
step 1:
deposit 20€ with moneybookers.
step 2: withdraw to moneybookers.
step 3: withdraw from moneybookers.
done
 

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