Can I sue the UKGC?

[judgenico]

had a mega session over the wknd and have now got repetitive strain injury due to no autoplay,my finger now has a very nasty bruise on it and am now struggling with day to day usage of it ,bet seriously how does the ukgc think taking away autoplay is going to help problem gamblers these bunch of do gooders are just spoiling it for everybody else,we should form an online petition to gain back some common sense from these lunatics

 

[DreamRJ]

So make one yourself then.

It will not do much anyway even if you get 50K or more to sign it. All that will happen is the government will make a statement about it and then that will be the end of the matter.

Nothing will change the UKGC's mind on any of the recent changes they keep making. It will also only get worse and worse from now on!

 

[goatwack]

They're an executive public body with their own staff and independent processes. So whilst not directly beholden to ministers, they still are a Government branch.

So as there'll be more and more cases like this, or businesses holding the UKGC responsible, there'll be more petitions formed. If these continue to flood in to Parliament then at some point the Government would have to interject, you'd think.

 

[DreamRJ]

They're an executive public body with their own staff and independent processes. So whilst not directly beholden to ministers, they still are a Government branch.

So as there'll be more and more cases like this, or businesses holding the UKGC responsible, there'll be more petitions formed. If these continue to flood in to Parliament then at some point the Government would have to interject, you'd think.

And how many times do petitions actually make it to a discussion in the house of commons that then leads to reforms? you can count them on 1 hand. There is thousands of petitions made every month too. only a handful get to have a debate in the HoC. Then oinly a few of those actually lead to votes for changes or reforms........

 

[Downsman]

Common sense & the UKGC....

 

[goatwack]

And how many times do petitions actually make it to a discussion in the house of commons that then leads to reforms? you can count them on 1 hand. There is thousands of petitions made every month too. only a handful get to have a debate in the HoC. Then oinly a few of those actually lead to votes for changes or reforms........

I'm just highlighting how one would go about it. I said if enough businesses and players get disgruntled then the onus is on them to raise these petitions.

Suing the UKGC probably wouldn't achieve much, but concerted pressure from various sources might

 

[DreamRJ]

I'm just highlighting how one would go about it. I said if enough businesses and players get disgruntled then the onus is on them to raise these petitions.

Suing the UKGC probably wouldn't achieve much, but concerted pressure from various sources might

0.0000000000000001% chance it would make any difference!

 

[goatwack]

So we agree there's still a chance

 

[DreamRJ]

So we agree there's still a chance

We have more chance that Elvis may still be alive! Or that pigs might actually fly!

 

[Mr_Slot5]

We have more chance that Elvis may still be alive! Or that pigs might actually fly!

Certainly 0% chance if people don't try in the first place though.

 

[DreamRJ]

Ok so let us all look at some facts.

1: > How many actually know what RTP stands for who gambles? of the UK adult population?
2: > How many adults in the UK actively play slots online?
3: > If even 10% of that answer to point number 2 made petitions etc etc then it would not be huge numbers what so ever. Most players might not even care that much anyway with all the changes the UKGC keeps making.
4: > So any effort anyone will make will all be in vein! Sad but true. As much as me and a lot of us gamblers really want it!

 

[judgenico]

Ok so let us all look at some facts.

1: > How many actually know what RTP stands for who gambles? of the UK adult population?
2: > How many adults in the UK actively play slots online?
3: > If even 10% of that answer to point number 2 made petitions etc etc then it would not be huge numbers what so ever. Most players might not even care that much anyway with all the changes the UKGC keeps making.
4: > So any effort anyone will make will all be in vein! Sad but true. As much as me and a lot of us gamblers really want it!

good point dream theres probably not enough of us to make a differance sad but true

 

[Jono777]

We have more chance that Elvis may still be alive! Or that pigs might actually fly!

According to Netent, they do! - Then again they did retire that game pretty quickly

 

[neon claws]

Ok so let us all look at some facts.

1: > How many actually know what RTP stands for who gambles? of the UK adult population?
2: > How many adults in the UK actively play slots online?
3: > If even 10% of that answer to point number 2 made petitions etc etc then it would not be huge numbers what so ever. Most players might not even care that much anyway with all the changes the UKGC keeps making.
4: > So any effort anyone will make will all be in vein! Sad but true. As much as me and a lot of us gamblers really want it!

I'm not sure you know what that word means.

 

[satchnz]

Ok so let us all look at some facts.

1: > How many actually know what RTP stands for who gambles? of the UK adult population?
2: > How many adults in the UK actively play slots online?
3: > If even 10% of that answer to point number 2 made petitions etc etc then it would not be huge numbers what so ever. Most players might not even care that much anyway with all the changes the UKGC keeps making.
4: > So any effort anyone will make will all be in vein! Sad but true. As much as me and a lot of us gamblers really want it!

Just remember that 10%* of the UK population who play slots online are 100% of UK casinos slot players. So if 100% of UK slot players were to protest the changes, then someone has to listen.

* I realise this is a number you pulled from thin air but my point stands, although not many of the 100% of UK slot players would be aware of these changes nor the impact they have on their play.

 

[justdoit]

had a mega session over the wknd and have now got repetitive strain injury due to no autoplay,my finger now has a very nasty bruise on it and am now struggling with day to day usage of it ,bet seriously how does the ukgc think taking away autoplay is going to help problem gamblers these bunch of do gooders are just spoiling it for everybody else,we should form an online petition to gain back some common sense from these lunatics

you can sue ukgc for finger damage or emotional distress ? and maybe you can claim a pip wtf

 

[YouTubeSlots]

No. The End

 

[YouTubeSlots]

In all seriousness I can see a lot of hand injuries as silly as that seems. My index finger fucking kills the next day after a slots session

 

[Mr_Slot5]

In all seriousness I can see a lot of hand injuries as silly as that seems. My index finger fucking kills the next day after a slots session

Yeah I’ve barely played recently. Developed pain in wrist and hand from clicking the mouse too much a few weeks back. Just not fun for me with no autoplay, so I’ll have a session once in a while but no more than that.

Pretty impossible to play ‘grind’ games now.

Thanks again UKGC

 

[pinnit2014]

Some folk claiming oh it wont make a difference - to an extent, aye, i've mainly spun manual in BTG's (even with a high spin rate per bonus) but i have not touched games like DOA since it and tbh i can't see myself playing them anytime soon. Same for Pragmatic - no way i'm sitting manually clicking for some of their bonus's.

Time to head to the Island

 

[JohnSnow]

In all seriousness I can see a lot of hand injuries as silly as that seems. My index finger fucking kills the next day after a slots session

Doesn't sound silly. No autoplay no money from me. Fuck the people who came up with these rules because it's not only the ukgc.

I am willing to put money on the table to at least slap the people who came up with this rule. Just made a deposit on boomcasino (hero gaming) MGA. Doubled my little deposit in blackjack in order to play some low rolling hop n hop. No autoplay. I went to cashier cashed out and blocked account for 1 day. Fuck offf fuck off fuck off why why why endless and endless of hopeless dead slow spins clicking that button over and over and over and over again. Just set autoplay to 1000 with loss limit 20 bucks on low roll for example. That is looking out for the player. Fuck you people who came up with this, they are litterarly a cancer to the industry. For every winning screenshot i can post 100 losing screenshots and yet they want to take the last little plessure of slot gaming away from us. Fuck off. There

Soon i will just close all of my accounts probably and whenever i want to play head to 3dice or other offshore companies that seems trustworthy. I'm really done with this crap. Low rtp, no autoplay wtf. And also fuck you KSA (Netherlands) No autoplay so i closed all my dutch accounts. lol

 

[goatwack]

Everything the UKGC is short-termist and of no benefit to anyone, not even themselves. All they've 'accomplished' is to give off a facade of 'tackling' problem gambling by blue-pencilling all the fun out of slotting and killing off the UK market.

And lest we forget, Autoplay isn't a problematic tool, it has more benefits than not, and I recall having superstitiously manually-spun in my early slotting ventures for hours on end - some of these sessions would be in excess of 12 hours, and I recall slumping in front of the computer and not even being able to choreograph the cursor onto 'Spin', often hitting random spaces, after a 26- hour Bonanza session (yeah that's right, we bad)

Can't envisage doing that now of course, mainly because Bonanza's shit. But more because I don't fancy having an index finger that resembles E.T.'s. Will the UKGC pay for corrective knuckle-finger surgery? No, I didn't think so

 

[judgenico]

ok a little update to this thread this was my reply to my complaint from the ukgc



Thank you for contacting the Gambling Commission.

From the correspondence you have provided, we understand you believe new regulations imposed by the Commission ruins gambling for the portion of the population who are in control of their gambling. You believe that we have the balance wrong and new regulations have forced players to gamble on unregulated casinos.


Our current requirements place a duty on remote operators to monitor gambling and take action where there is a risk of harm. We had identified in our casework that, while remote operators had the ability to interact with those being harmed, there were significant failings by operators to interact appropriately or quickly enough. We continue to see many serious failings with customers spending thousands of pounds in short periods of time and vulnerable customers being harmed. This is why we consulted on tougher rules to tackle this, such as requirements to take action when online operators know a customer is in a vulnerable situation and to put in place some automated solutions.

We will also be bringing forward for consultation proposals to help address three key financial risks that we consider to be priorities for action based on casework and information about financial spend. Those three key financial risks are significant losses in a short space of time, significant losses over time, and financial vulnerability.


The timing of this consultation will be agreed following completion of work alongside the verification and financial sectors and taking into account work with Government on the Review of the Gambling Act 2005.

Our approach is to apply a proportionate approach which does not impact on the majority of customers unduly, but applies measures which would identify and support the most vulnerable. As i am sure you understand, we are not able to control the individuals who make the decision to gamble with unregulated casinos.

Whilst we understand your frustration,we do welcome your feedback and we hope the information has clarified why we have introduced tougher regulations.

 

[justdoit]

some GamCare forum members vote auto spin is dangerous for gambling

 

[Reelsoffun]

And the all time crappest reply to a complaint goes to....... the UKGC LOL

 

[justdoit]

ok a little update to this thread this was my reply to my complaint from the ukgc



Thank you for contacting the Gambling Commission.

From the correspondence you have provided, we understand you believe new regulations imposed by the Commission ruins gambling for the portion of the population who are in control of their gambling. You believe that we have the balance wrong and new regulations have forced players to gamble on unregulated casinos.


Our current requirements place a duty on remote operators to monitor gambling and take action where there is a risk of harm. We had identified in our casework that, while remote operators had the ability to interact with those being harmed, there were significant failings by operators to interact appropriately or quickly enough. We continue to see many serious failings with customers spending thousands of pounds in short periods of time and vulnerable customers being harmed. This is why we consulted on tougher rules to tackle this, such as requirements to take action when online operators know a customer is in a vulnerable situation and to put in place some automated solutions.

We will also be bringing forward for consultation proposals to help address three key financial risks that we consider to be priorities for action based on casework and information about financial spend. Those three key financial risks are significant losses in a short space of time, significant losses over time, and financial vulnerability.


The timing of this consultation will be agreed following completion of work alongside the verification and financial sectors and taking into account work with Government on the Review of the Gambling Act 2005.

Our approach is to apply a proportionate approach which does not impact on the majority of customers unduly, but applies measures which would identify and support the most vulnerable. As i am sure you understand, we are not able to control the individuals who make the decision to gamble with unregulated casinos.

Whilst we understand your frustration,we do welcome your feedback and we hope the information has clarified why we have introduced tougher regulations.

 

[Lemon]

some GamCare forum members vote auto spin is dangerous for gambling

'We stopped 100 burglary-victims in the street and asked them if they liked burglars...'

 

[johnnybagel]

I hate when customer service do that "I understand that your issue concerns..." thing, then just repeat what you said back to you, in a rubbish attempt to show they are 'listening'.

This is about the UKGC looking after themselves. Now they can say "look at everything we have done!" our existence is justifiable. And all those people who don't even gamble can pat them on the back and decide they have done a good thing.

 

[satchnz]

I hate when customer service do that "I understand that your issue concerns..." thing, then just repeat what you said back to you, in a rubbish attempt to show they are 'listening'.

This just confirms they are parrots. Spouting things they’ve heard with no concept of what they mean.

 

[thecon]

Every Government policy has to be tested for equality outcomes. Removing autoplay makes it more difficult for physically disabled people to play slots therefore it is discriminatory.

 

[DreamRJ]

Every Government policy has to be tested for equality outcomes. Removing autoplay makes it more difficult for physically disabled people to play slots therefore it is discriminatory.

How so, How would one go about even turning on the autoplay and selecting the settings for it? Every method still requires clicks of some kind. So if you are using some kind of mouse controlled by either your eyes or by your voice then it would not be any different really. Only difference would be by voice they would need to keep using the word click or what ever word they use to make it click the mouse. I really do not even know for sure what type of accessibility methods are available to disabled people though.

 

[thecon]

How so, How would one go about even turning on the autoplay and selecting the settings for it? Every method still requires clicks of some kind. So if you are using some kind of mouse controlled by either your eyes or by your voice then it would not be any different really. Only difference would be by voice they would need to keep using the word click or what ever word they use to make it click the mouse. I really do not even know for sure what type of accessibility methods are available to disabled people though.

If you are unable to operate the game yourself a carer could set it on autoplay for you and then leave you to enjoy it. If there is no autoplay the carer has to click every spin therefore it decreases accessibility for the disabled.

 

[Mr_Slot5]

My view? I can’t grasp how anyone can assume the removal of autoplay to be anything but utter sh*t.

 

[DreamRJ]

I mean to be perfectly honest, Why couldn't the UKGC just make slot providers add a screen just after the loading screen which gives users a message saying if you want autoplay and bonus buys and are not a problem gambler to tick yes to enable those features, then tick no to disable those features. I mean surely this would have been better for everyone? No? I mean obviously everyone would probably choose yes anyway. But that is beside the point. But then the UKGC could have gone further. They could have also made it so that if any gambler used any of the responsible gaming features on a casino they are playing at then by default any slot they play will have all those features disabled by default etc.

But if they never use those responsible gambling features then they will not be disabled either.

I mean look as I have said in the past multiple times, eventually if the UKGC keeps this up and keeps bringing in even more rules it will just drive casinos away and they will just leave the UK market altogether. Then that will just mean the UKGC lose all that money, then it means all the punters will have no choice but to use unregulated casinos. So the UKGC will have to reverse their changes otherwise they are doing the opposite of trying to protect gamblers and problem gamblers but making the situation MUCH WORSE by forcing all gamblers to play at dodgy untrusted unregulated sites.

So THE UKGC are just a joke now. They really are.

I mean I only agree to a few of the changes they have made but all the recent ones and bonus buy ones are actually just 1 step to far.

The measures I agree too are the ones like casinos have to remove the cancel or reverse withdraw options, The no max cashout per week or month options, so in other words casinos have to pay the full amount all at once.

Those 2 are basically the main ones I agree too. All others are just a step to far and should be reversed before it is too late........

 

[satchnz]

From a low deposit and stakes weekend player who never used auto play, and would probably never do a bonus buy (it doesn’t really fit with my low stakes play), I still think the UKGC’s ruling on these two things is a bridge too far.

I can fully appreciate that some players use auto play to control how much they gamble - makes total sense. And with the trend by some providers to make their slots only really pay when you bonus buy (NLC I’m looking at you), these slots are largely unplayable otherwise.

I cannot see the UKGC reversing anything they’ve done as there are many players out there who will continue playing regardless, and casinos will continue making lots of money. Low earnings quarter? Let’s reduce RTPs further.

It would be great to have a UKGC rep on here but I don’t see hell freezing over anytime soon.

 

[slot_zombie]

I mean look as I have said in the past multiple times, eventually if the UKGC keeps this up and keeps bringing in even more rules it will just drive casinos away and they will just leave the UK market altogether. Then that will just mean the UKGC lose all that money, then it means all the punters will have no choice but to use unregulated casinos.

They don't care about that, the less casinos the less work for them. If people play on unregulated casinos, again, that's not their problem.

Coming soon - more financial checks, and deposit/playing time limits that apply across ALL UKGC casinos as one, with "single customer view":

You do not have permission to view link Log in or register now.

.

A boring, low RTP, mandatory deposit limited UK market, where the "officially reported" slots gambling spend is going down the pan, will suit them just fine. But when people are physically prevented from playing or spending due to SCV, that's when things will really kick off I think.

 

[justdoit]

Every Government policy has to be tested for equality outcomes. Removing autoplay makes it more difficult for physically disabled people to play slots therefore it is discriminatory.

thas way UKGC is under investigation from Government

You do not have permission to view link Log in or register now.

 

[johnnymcc1966]

I wish a person could. I am now going to close my L and L accounts because they want bank statements from the last 3 months and payslips of which I have none as my wife works full time and I am unable to claim benefits. Absolutely ridiculous stuff going on these days with casinos.

 

[justdoit]

I wish a person could. I am now going to close my L and L accounts because they want bank statements from the last 3 months and payslips of which I have none as my wife works full time and I am unable to claim benefits. Absolutely ridiculous stuff going on these days with casinos.

show your payment from benefits, they maybe limit your account for like £200 £300 pm, but still you can play
or open an account in your wife name a ask her to do sow

 

[johnnymcc1966]

show your payment from benefits, they maybe limit your account for like £200 £300 pm, but still you can play
or open an account in your wife name a ask her to do sow

I don't get benefits either.

 

[Mr_Slot5]

I wish a person could. I am now going to close my L and L accounts because they want bank statements from the last 3 months and payslips of which I have none as my wife works full time and I am unable to claim benefits. Absolutely ridiculous stuff going on these days with casinos.

Yeah pretty sad how the whole thing has developed.

As a casino operator these days it surely has to be pretty tempting to go the unlicensed route. Shame it’s all reached the situation it has with these draconian initiatives.

 

[shadow123]

The survey on auto play was just like asking turkeys if they approved of Christmas