Boss Response

jetset

RIP Brian
Joined
Feb 22, 2001
Location
Earth
Boss Media's statement on the "snaffled jackpots" allegations, received this morning:


In response to your question regarding progressive dollar amounts from a
discontinued in-house progressive slot program, we appreciate that we were
asked for a statement on this matter and are happy to address these
concerns.

Many in-house progressives in Gold Pirate Slot and Caribbean Poker were
discontinued on July 1, 2002 to allow for the initiation of the multi-linked
progressive program. This new program is designed to offer players
outstanding jackpot sizes that will compliment any land-based casino. At the
time of introduction, casinos using Boss Media software had an individual
progressive. For accounting reasons, the starting value of the new
multi-linked progressive had to be set at a fresh starting value with all
participating casinos joining equally. In addition to accounting restraints,
it was not possible to add an individual progressive to a main progressive
for license agreement reasons.

With the absence of precedence regarding the closing of one in-house
progressive to then begin a new value added multi-linked progressive on the
exact machine or game type, it was thought at the time of closing the first
program that players would clearly recognize that the new progressive
platform would enhance their over all enjoyment of the games as the jackpots
would grow substantially quicker. To this end, we believed that in order to
enhance our gaming products and begin offering our gaming customers a truly
better progressive structure that it was vital to start the new program with
all casinos joining from the very beginning as this would be in the best
interest of the players.

However, thanks to player concerns and notations on this matter, we do
recognize our oversight as to the perception of the players that removal of
the old progressed values could be construed as misappropriation of such
values. Therefore, Boss Media and our licensees announce the following
course of action for the benefit our customers:

a)
By Friday November 29, 2002, all Boss Media casinos that opted to join the
new multi-linked progressive program will post on their websites the exact
value of the exact stated value that was removed on the date the progressive
switch occurred. The value presented is the total progressive amount less
the casinos initial seed of the Gold Pirates slot program and Caribbean
Poker program in that selected casino.

b)
To assure the public of our accountability, Boss Media will openly invite
PriceWaterhouseCoopers and all gaming commissions, of which Boss Media is an
approved software supplier, to examine our logs to ensure that we are
stating the correct values to the public.

c)
To ensure that loyal players of a particular casino had the chance to win
the discontinued progressed amount, we will seek and find all players that
won the first jackpot during the new program in each casino. The first
winner of the Caribbean Royal Flush Jackpot or Gold Pirates .25, .50, $1 and
$5 denominations in each casino will be paid an additional win amounting to
the exact funds that were removed from that casino. Specifically, this
amount is the stated progression in the game at the time of the removal less
the casino's seed amount. (The seed amount and new progressed funds were
already paid to the winning player.)

d)
In the event a player has not won a jackpot to this point in a particular
casino's Gold Pirate .25 .50, $1 or $5 machine or the Caribbean Poker Royal
Flush Jackpot, then that casino will post on its website a notation to the
public stating the additional funds that may be won if a player should win
on the selected Gold Pirate denomination or the Caribbean Poker Royal Flush
Jackpot.

e)
To further assure the public of our accountability, Boss Media will openly
invite PriceWaterhouseCoopers and all gaming commissions of which Boss Media
is an approved software supplier to examine our gaming logs to ensure that
the players that are due the additional win amounts are paid and that the
gaming was genuine.

f)
Lastly, as is common in online gaming, each casino will post the winners
(public screen name only) on their website. These names will remain public
for 30 days.

Boss Media wishes to thank our licensees and players for their understanding
regarding our unintentional oversight.


Kind regards,

Anna Kristin
VP Customer Relations
Boss Media AB
Vaxjo, Sweden
 
This is probably one of the best responses I've seen coming from a software provider in a long time. What do you think?

Good going Boss!

~b
 
They did spent a lot of time working on that answer - so it had better be good.

Unintentional oversight - :rofl: :rofl: :rofl: :rofl: :rofl:

With the action most BossM casinos are getting, I'm sure they can "overlook" a couple of hundred K here and there. :lol:
 
With the absence of precedence blah blah blah.

Can i copy this explanation to another board please Jet,Bryan?

After the Damian thing i am not sure copying anything to anywhere is a good idea without permission.
 
It's a pressrelease from BossM - so I can't see it should be a problem.
But then again - you never know with Der Meister...... :cheers:
 
Personal opinion -

That was a good cover up, but it was not an oversight. Instead, it was a stupid decision that they had to rectify thanks to a few observant gamblers.

Not that I think that Boss were up to no good, mind you - I just think that they took a poor decision on making this transition, that's all.

The fine print - this is a personal opinion, and should NOT be construed as fact.

(Message edited by Spearmaster on November 20, 2002)
 
It's a press release so it's up for grabs.

The Damian episode was merely that the OPA board was a private board thus anyone posting information from that board should be asking permission. (which in most cases could be granted). If you were a member of a private board, you would expect that what you were posting was to be held in confidence. Damian began posting these "confidential" conversations at WOL mainly because the statement "not to be reproduced" was on the website. The man is a baby. And a not very bright one I should say.

Opps, I've unblocked his account here. Maybe he'll come and sic the NAACP on me since I just called him a baby. Oh no. :eek:
 
Thanks.

No need for an explanation.

Was just being careful and was not implying you are especially touchy regarding copywrite.

Damian is Damian.
 
"This is probably one of the best responses I've seen coming from a software provider in a long time. What do you think?

Good going Boss! "

Geesh Bryan, Are you really that naive? You must be the only one who believes this was an oversight.

The right thing to do would be to immediately remove all Boss casinos from your site and for the OPA to put them on the not recommended list. This was nothing but a major act of theft and they got caught.

Does anyone honestly think you can trust Boss Media anymore?
 
I don't think it was theft. Boss is not hurting so bad that they need $100K. Furthermore, this is a publicly-listed company that is already likely to suffer from its rash decision, but has plenty of funds in reserve.
 
Spear what do you call it when someone takes over 100K that don't belong to them and pockets it with NO INTENTION of returning it to the rightful owners? Just a big honest mistake?

What would Boss have done with the money if they hadn't been caught? Would have went into the company coffers? You bet it would have, and probably will end up there anyway.

How can anyone trust BOSS MEDIA AGAIN?
 
Tell me, who are the rightful owners? The people that DIDN'T hit the jackpots when they were taken down? The casinos that DIDN'T have to pay out those jackpots (not Boss, the casinos have to pay out)?

There WERE no rightful owners of the jackpots - although they should never have been taken down, your statement there makes zero sense. And Boss would not have been able to make any money from taking down the jackpots because they have no direct involvement in the pot!

They just made a poorly thought out decision, that's it. And they will have to suffer the consequences of this silly mistake.

They've invited PWC to examine the logs as well to ensure that the money gets paid out.

Exactly how much more can you ask for?
 
"Geesh Bryan, Are you really that naive? You must be the only one who believes this was an oversight."

In defense of myself. I was merely implying that this was a great response from a software provider. On a daily basis, I receive complaints here at Casinomeister, many of which are handled no problem and go unnoticed by all except those involved. Sometimes I gotta go to the software provider to get an explanation of what the hell is going on. You'd be suprised (well maybe not) at how often I get no response from a software provider (this is usually done at a last resort effort to get some answers), or some half-assed bullshit response that don't cut it.

It was refreshing for me to read a thorough thoughtful response from a software provider that I honestly feel is trying to grab the bull by the horns and take care of a screw up. I wasn't so focused on the word-for-word context, but on the spirit and intent of the explanation. Naive? I think not.

~b
 
You want to know who the owners of that money was? The players who would have hit them someday, thats who the owners were.

My statement makes perfect sense to those that know the law, and I am basing this on Vegas law which is how we should be looking at this, that those jackpots ARE NOT the property of the casino or BOSS Media. They are the property of the players or more specifically, the player who will eventually hit the jackpot.

The casinos and Boss media have already made their profit off of those funds. Everytime someone took a spin on one of those slots or played one of those games with a progressive a very small percentage went towards the progressive jackpot which is intended to be won. The purpose of the progressive jackpot amount is NOT to line the pockets of Boss Media or any individual casino, they are already making their money off of the game without the progressive jackpot.

Do they have it in their terms and conditions that they can take down the progressives anytime they wish and pocket the money? I would think not.

This is nothing, and I repeat nothing, but a case of theft in which Boss was caught.

Bryan I understand your position that they made a public statement and are now doing the right thing. But the fact remains if no one had caught this they would have just pocketed over 100K of players money and moved on as if it was allright.

Anyone, and I mean anyone, who thinks that wasn't Boss' intentions from the start is naive and ill-informed. Proof is the bullsh*t stories they made up about all of the jackpots being won in a single day.

Both of you should remove all THIEVING BOSS MEDIA casinos off of your sites immediately and the OPA should have them on the Not Recommended list forever.
 
Spearmaster said:
Tell me, who are the rightful owners? The people that DIDN'T hit the jackpots when they were taken down? The casinos that DIDN'T have to pay out those jackpots (not Boss, the casinos have to pay out)?

There WERE no rightful owners of the jackpots - although they should never have been taken down, your statement there makes zero sense. And Boss would not have been able to make any money from taking down the jackpots because they have no direct involvement in the pot! [Endquote]

Spearmaster - I strongly disagree with you.
All $$$ in the progressive jackpot belong to the players, and will eventually be won by 1 player, except in the instance of the Caribbean Poker jackpot, in which a player who hits a straight flush is entitled to a % of the jackpot. (Therefore multiple players might have won)

A casino has no right to discontinue the slot and seize all the $$$. Bossmedia made a terrible mistake doing this. And yes, they did have DIRECT INVOLVEMENT, since they claim ownership of thier flagship site, Gold Club Casino, and therefore every penny seized would have gone straight into Bossmedia's profits.

Having said that, I also disagree with DonGambler when he claims Bossmedia is a crooked company. I've won more money there than on any other turnkey provider. Thier games are completely random. I still have a lot of confidence in Bossmedia, and will continue to play there.

This scandal PALES in comparison to what I think might be going on at Microgaming.
 
No one is saying that the casinos were entitled to keep the money - this is the whole point. But there were NO RIGHTFUL OWNERS at the time they were taken down - so kindly find a way to rephrase your contention.

Dave - where did I say that the money didn't belong to the players?

And yes, I'll give you Gold Club LOL - but you see every Boss casino used to maintain their own jackpot. Boss does not and could not have received the funds from all Boss casinos.

As for the last comment, you know that's just hot air, no one even has anything to point to.
 
What part of this don't you understand? The PLAYERS, both past and future, were the rightful owners of that money.

In a Vegas progressive game if the casino takes down the game the progressive amount must be transferred to another game otherwise it is considered stealing. The law considers the Players, both past and future, the rightful owners of that money.

But here we have Boss Media and some casinos thinking they can make a quick 100K at the expense of the players who built those jackpots up. Then lets see, we can make up some little lies about how they were all won in a single day while. Nothing but a major act of theft by a completely dishonest company.
 
If any documentation is forthcoming regarding Boss or a casino telling players the jackpots were all won on a single day then indeed Don has a strong point.

Certainly warrants further investigation.
 
amandajm, A poster at WOL, who has posted about Boss Media several times before and always seemed to have a considerable amount of knowledge about the inner workings/management of Boss, started all this by blowing the whistle on them. Once again his information proved true. He said that Boss told players the jackpots had all been won on a single day, I believe him 100%. Everything he has said in the past about Boss and this have been true. Go to WOL and read the thread if you want.
 
King said a player was told this by email Don.

Would like to see the wording and content of that email.

Joeyl.
 
Spearmaster, according to the regulations of the Isle of Man, the players were and are the rightful owners of monies in progressive jackpots.

Isle of Man regulations is based on Nevada regulation. Progressive jackpots monies are considered held in trust for players by the casino or progressive operator, this is standard in the United States.

There's no question that Boss made a huge mistake.
 
Gamblers should be able to rely on the honesty and integrity of any casino that one of their own will eventually win all the money in the jackpot which they have contributed towards; just like any poker game! Not crooked casinos who want to sneak away money to bolster up their bottom line to make themselves look more able at moneymaking!

To toss in rubbish like "rightful owner" and "good response" comments etc. is really a case of rationalising webmasters trying to paint white what is absolutely pitch black IMO! If someone else had made such points they would have been slammed really hard. Ban me if you like Bryan...I really couldn't care less after seeing this rosier spin being put on such a dishonest act then compounded further by lies! Boss Media, you were great and now you are pathetic!

(Message edited by vickinz on December 08, 2002)
 
I came to edit my last sentence as I thought I should not be so stern with Spear and Bryan! But I could not, so it will have to remain LOL!
 

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