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Book of Dead - 5000x - 100k€ Win

Update- Blocked my account with no access , no reply to emails. Lesson learned.

So sorry to hear this. You must be mortified.

For that sum of money is it possible to take legal proceedings against the casino or are they totally untouchable with the way they've been set up?
 
Yes I understood this. However they claimed my account itself had a bug (not the game)... which is obviously false.
They said you may keep your previous paid out winnings from my previous cashout... (to make themselves sound like the good guy here)

Request the game logs from playngo and the casino. A data subject request would cover it certainly from the casino point of view - 30 days to get to you. Bear in mind if they lie/alter that document there is a 10% turnover fine. The logs from playngo is a bit more of a grey area i.e do the play records relate to you or the casino etc. Still worth a punt.

On GDPR in that jurisdiction:

Willemstad, 7 May 2018 - The protection of personal data is fundamental to every individual. Worldwide people have become increasingly concerned about their (online) privacy, especially in view of developments in the cyber world in recent years. As of 25 May the so called European Union’s General Data Protection Regulation (GDPR) will enter into force. Curaçao will also have to comply with the rules for data protection as established in this regulation, GDPR (Outdated URL (Invalid)).
 
I think that the OP is going to find it difficult to instigate legal action against the casino. They are based in Curaçao, also known as piña colada mafia as a Dutch politican calls their leaders.
Indeed - it appears Leon has been trawling the forums and has picked up on this Old / Expired Link.
 
I just had a call from one of their reps.

This person said. we had to confiscate your winnings because " there was a gap in the game history during your major win". Since we cannot find this gap, we had to take your winnings away. Until they can get this game history , they have shut down your account.

She also claimed they paid me 5000 with this win .... and I told her I never received anything from this win.
 
I just had a call from one of their reps.

This person said. we had to confiscate your winnings because " there was a gap in the game history during your major win". Since we cannot find this gap, we had to take your winnings away. Until they can get this game history , they have shut down your account.

She also claimed they paid me 5000 with this win .... and I told her I never received anything from this win.

A gap in your game history that councides with probably a 1 in 3 million game event. You must be the most unlucky player alive! I dont think you are going to have a case unless you get playngo to verify your play. They will definately have a record of the game event.

You really do need a solicitor to help your case, this group will not definately not pay you off their own back. If they truly felt they were legally untouchable you wouldnt have recieved that call.
 
A gap in your game history that councides with probably a 1 in 3 million game event. You must be the most unlucky player alive! I dont think you are going to have a case unless you get playngo to verify your play. They will definately have a record of the game event.

You really do need a solicitor to help your case, this group will not definately not pay you off their own back. If they truly felt they were legally untouchable you wouldnt have recieved that call.

Have you heard of game protect , is this a proper site ? Cant seem to find proper valid information.
 
Can I ask...have you stopped playing at all the unaccredited sites...cuz you got lucky another time after this and same stalling techniques...please tell us you’re sticking to casinos on the accredited list from here on end.
 
Can I ask...have you stopped playing at all the unaccredited sites...cuz you got lucky another time after this and same stalling techniques...please tell us you’re sticking to casinos on the accredited list from here on end.

I have kinda of stopped gambling frequently. These two wins have kind of put me in a depressive state for the past few months.
 
I got a reply:

Sad to hear that. If I were the player, I would contact the site and the company. Osris seems to be part of

Game Tech Group N.V. which is ***groovegaming.com***

I’m sure there is no issue with our game. If so, I would have known.

I’m sorry but not much I can do. This case have to be handled via the operator and the Player. We just supply the game.

Regards,

So it's a real version of the slot, but it leaves a sour taste when providers will supply games to 'casinos' like Osiris.

I think that's appalling. So providers do not care who they give games to even when they know the casino is dodgy or rogue its all about the money. As long as they get theirs.
 
Absolute b***ocks this, a dream hit that most BOD players have never seen, stolen by a scum casino. While it's not workable for game providers to get involved in everyday player disputes, this is another level and surely deserves an exception.

Play 'n Go should pull their finger out of their backside and take some action here IMHO.
 
It was admitted by Play 'n Go in reply to someone from this forum that their games can be set as low as 84% RTP. That's a horror show right there.

May as well change their name to Play 'n Watch Your Money Go at those kinds of RTP...I played on slotsmillion the other day and opened up a PnG and checked the help file and that one had 92% RTP.
 
I had requested my games logs from this casino..

And this is the email I receive lol.

Hello **********,
Please be advised, the documents that we received from you were incomplete.
There is no signature on the bank statement, please send us a complete bank statement.
Could you also send another copy of your Identification.
Kind regards,
Casino Management
Osiris Casino
 
Were you asked to provide something other than a copy of your bank statement? None I have seen have had a signature.

That is a very odd request, unless they mean something besides a bank statement.
seeing as I send online statements, there wouldnt be one...and really, even a bank one wouldnt have one
plus....would you really want your signature floating out there
 
I remember years ago chayton’s partner had a request for a statement from their bank when they won a progressive, to say they had been a customer for x years or whatever. They did comply and were paid.

They might be looking for a certified copy. Or the statement that you authorized the deposit.

Given the nature of the casino, I suspect it is a delay tactic. I am hoping they are delaying in order to have enough funds to pay you.
 
My account was verified months ago. Back then my I sent them my statement ... and after that I received an email saying " your account is verified ".

So why are you asking for these things again, asking for my signature on a bank statement ... and why are you asking for it when my account is blocked with no balance on it.
 
May as well change their name to Play 'n Watch Your Money Go at those kinds of RTP...I played on slotsmillion the other day and opened up a PnG and checked the help file and that one had 92% RTP.

Are you able to provide a screenshot of that. The rep here assured us all their playngo slots were on the highest setting.
 
Account terminated, funds consfiscated.
I feel with you. I have video of chatting with Parklaneecasino some time ago where I managed to get my 6000€ after threatening with posting video of fake Netent games. They are all assholes. I also have video of fake Jackpot 6000 that didnt pay any mystery prize while playing with supermeter. What amazes me is that Visa, Neteller and so on, allow them to have merchant accounts. They should be banned.
 
Man, things like this really hurt the online reputation. What a fagget assholes.
Assuming you mean the scamming behaviour of the casino hurts the online gaming reputation, OK, you are correct.
They are assholes, yes, again correct.
The 'faggot' bit may be construed as offensive though. Just sayin'. No need for it. :thumbsup:
 
Assuming you mean the scamming behaviour of the casino hurts the online gaming reputation, OK, you are correct.
They are assholes, yes, again correct.
The 'faggot' bit may be construed as offensive though. Just sayin'. No need for it. :thumbsup:
well, a bit more than may to be honest. There's no way it isn't offensive seeing as noone is going to think he called them a bunch of sticks or a roll-up.
1.5 - No "Offensive" Posts, Links or Images: Please do not post any messages that are obscene, vulgar, sexually-orientated, hateful, threatening, racist, sexist, discriminatory, or otherwise violative of any local or international laws

Just sayin' :thumbsup:
 
well, a bit more than may to be honest. There's no way it isn't offensive seeing as noone is going to think he called them a bunch of sticks or a roll-up.
1.5 - No "Offensive" Posts, Links or Images: Please do not post any messages that are obscene, vulgar, sexually-orientated, hateful, threatening, racist, sexist, discriminatory, or otherwise violative of any local or international laws

Just sayin' :thumbsup:

I take it you don't hear the Pogues/Kirsty McColl Christmas hit (Fairytale Of New York) in Canada, of if you do the 'edited' version?

I think the 'severity' of some words varies between different English-speaking countries.

Just to correct you the term 'fag' we use in the UK for cigarette isn't derived from 'faggot' but 'fag end' which is the unfinished piece of a rope or material, then discarded. Just like a cigarette butt. (Oh, no! I said 'butt'...:eek: which generally has a different meaning here to N.America.)

So I think 'may' is a fair word to use, because it allows scope to cover those who would be really offended, down to those who apply no real significance to it in their social group/country/house or whatever.

It's hard to please everybody. I was only trying to.

If you remember here once @kimss was laughing (American I believe) at one of my Rhino videos when I stated 'I'm just gonna roll a fag' (make my own cigarette before any eyebrows are raised!) as to him it was like I was intending to go out and rob a gay man. :eek2:
 
*shrugs* I diasagree. I could argue that calling any member (enter POC derogatory slur here) is irrelevant to how 'some' may react to it because of their particular social circle/standing/country of origin. And i sincerely doubt it would slide on that argument.
An apt parallel is how readily an Aussie may hurl the C word..guess how long that'll last in here if it's tossed around casually (you only need read your own admonition at 'pussy' to see where this is going).

The simple virtue of it being hurled as an insult clearly relays it was meant to apply a negative connotation to the word (and noone with 2 brain cells they can knock together knows it wasn't meant as something ugly). Added, the name is in red, I'd suspect it isn't a case of 'may' be acceptable. It's an international frorum with members of all colours and sexual orientations. That doesnt mean every single person should, need to tiptoe when ther'res patently obviously aggregious terms.
 
And here was me thinking a faggot was something people eat.

Anyway i see that's now two people been banned in last day for using words they should not.

I know by the rules of this forum that as they used offensive to some words they broke the terms and they get banned so that is fair enough. But maybe just the way i am but i find it hard to believe with everything you hear these days that people would be so offended by reading a word they need to rush and report the person.

Might be different if a member calls another member something but by just including a word in a post can not possibly offend someone that much. Think the world is just going to politically correct.

That would be like me complaining when Dunover used to shout the orange b*stard while playing rhino. Should i have tried to get him banned as where i am from that's sectarian and offensive and something i have been called many a time and not in a nice way.

Like i say i think some people just get offended way too easy.
 
I think the 'severity' of some words varies between different English-speaking countries.

(Oh, no! I said 'butt'...:eek: which generally has a different meaning here to N.America.)
When I lived overseas, I used to get some funny looks when we as N. Americans used fanny to mean the back side :D
 
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If you remember here once @kimss was laughing (American I believe) at one of my Rhino videos when I stated 'I'm just gonna roll a fag' (make my own cigarette before any eyebrows are raised!) as to him it was like I was intending to go out and rob a gay man. :eek2:

In the 80's I was stationed in Germany and we had a US detachment on camp with us. There was about 5 of us, me and my mate and 3 Americans having a chat. My mate then piped up and said I need to go and smoke a fag. One of them hadn't been over long, he just looked up and said in all seriousness, wow, that's harsh. :laugh:
 
I take it you don't hear the Pogues/Kirsty McColl Christmas hit (Fairytale Of New York) in Canada, of if you do the 'edited' version?

I think the 'severity' of some words varies between different English-speaking countries.

Just to correct you the term 'fag' we use in the UK for cigarette isn't derived from 'faggot' but 'fag end' which is the unfinished piece of a rope or material, then discarded. Just like a cigarette butt. (Oh, no! I said 'butt'...:eek: which generally has a different meaning here to N.America.)

So I think 'may' is a fair word to use, because it allows scope to cover those who would be really offended, down to those who apply no real significance to it in their social group/country/house or whatever.

It's hard to please everybody. I was only trying to.

If you remember here once @kimss was laughing (American I believe) at one of my Rhino videos when I stated 'I'm just gonna roll a fag' (make my own cigarette before any eyebrows are raised!) as to him it was like I was intending to go out and rob a gay man. :eek2:

The severity of the word he used doesn't vary at all, the word he used is a term to be offensive to gays and to insult straight people by calling them that(not that as a straight man it offends me being called it!). Also just because a song over 30yrs ago used the word doesn't justify it either. Back then Jimmy Saville was having his way with kids whilst the BBC knew about it. Thankfully the times have changed.
 
And here was me thinking a faggot was something people eat.

Anyway i see that's now two people been banned in last day for using words they should not.

I know by the rules of this forum that as they used offensive to some words they broke the terms and they get banned so that is fair enough. But maybe just the way i am but i find it hard to believe with everything you hear these days that people would be so offended by reading a word they need to rush and report the person.

Might be different if a member calls another member something but by just including a word in a post can not possibly offend someone that much. Think the world is just going to politically correct.

That would be like me complaining when Dunover used to shout the orange b*stard while playing rhino. Should i have tried to get him banned as where i am from that's sectarian and offensive and something i have been called many a time and not in a nice way.

Like i say i think some people just get offended way too easy.
to point out, reporting a post doesn't mean someone gets banned..it gets sent to a mod who makes that decision based on what they or CM deem acceptable.
Sometimes, saying someone is 'just too easily offended' is some kind of defense as an excuse to say what one wants; remember, free speech doesnt equate with free of repercussions.
 
to point out, reporting a post doesn't mean someone gets banned..it gets sent to a mod who makes that decision based on what they or CM deem acceptable.
Sometimes, saying someone is 'just too easily offended' is some kind of defense as an excuse to say what one wants; remember, free speech doesnt equate with free of repercussions.

I can see what you are saying. But sorry these days everywhere in life a lot of people take offense to just about everything.

I find it hard to believe with everything you hear and see everywhere in life that someone reads a word in a post and is so offended it affects them that bad.

I do not use any words that are offensive but if i read one i might think that's out of line but that's it. I hardly get that deeply traumatised i need to make such a big deal about it.
 
The severity of the word he used doesn't vary at all, the word he used is a term to be offensive to gays and to insult straight people by calling them that(not that as a straight man it offends me being called it!). Also just because a song over 30yrs ago used the word doesn't justify it either. Back then Jimmy Saville was having his way with kids whilst the BBC knew about it. Thankfully the times have changed.
Never said it did. I was referring to the fact that the song cannot be played to ALL groups as it was and is edited for certain markets. What I'm saying is, is that you fall on very dodgy ground when trying to tell everyone and their dog that they should all uniformly have the same opinion about sayings and words as each other. Check out US Constitution Amendment 1.

You have to allow for differences, both in view or opinion.

This is why I used the word 'may'. It would be arrogant of me to presume that everybody everywhere would see the post in the same way, although I agree most would including myself, hence the words of advice before he was suspended.
 
And here was me thinking a faggot was something people eat.

Anyway i see that's now two people been banned in last day for using words they should not.

I know by the rules of this forum that as they used offensive to some words they broke the terms and they get banned so that is fair enough. But maybe just the way i am but i find it hard to believe with everything you hear these days that people would be so offended by reading a word they need to rush and report the person.

Might be different if a member calls another member something but by just including a word in a post can not possibly offend someone that much. Think the world is just going to politically correct.

That would be like me complaining when Dunover used to shout the orange b*stard while playing rhino. Should i have tried to get him banned as where i am from that's sectarian and offensive and something i have been called many a time and not in a nice way.

Like i say i think some people just get offended way too easy.


LOL.. FYI I am an 'orange b*stard' too so the Rhino can jolly well take that on the chin.:p

Just a point of order, I think you are referring to IrishRanger who wasn't actually banned for the words he used initially, but the response he gave when I offered him words of advice to refrain henceforth.
 
LOL.. FYI I am an 'orange b*stard' too so the Rhino can jolly well take that on the chin.:p

Just a point of order, I think you are referring to IrishRanger who wasn't actually banned for the words he used initially, but the response he gave when I offered him words of advice to refrain henceforth.

Yeah i know it was his attitude towards you that was wrong.

Was just generally saying that these days it is getting harder to say something without someone taking offense. I know people can be hurt by words but generally i feel people need to be able to read something without being mortified.

As for the orange B lol that would never offend me but it would annoy some people. As i say some people these days seem to look for ways to be offended.
 
Orange
smiley-face-swearing.gif
 
I can see what you are saying. But sorry these days everywhere in life a lot of people take offense to just about everything.

I find it hard to believe with everything you hear and see everywhere in life that someone reads a word in a post and is so offended it affects them that bad.

I do not use any words that are offensive but if i read one i might think that's out of line but that's it. I hardly get that deeply traumatised i need to make such a big deal about it.

I think you're just putting on a brave face here. It's clear those Rhino videos have damaged your psyche so you'll be pleased to know there's a CM counsellor on call if you PM me. Initially it's phone consultation, but if they are concerned enough they will forward their findings to your local GP who will then contact your for a more in depth face-to-face meeting with your local NHS psychiatric clinic.
 
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