Long story short.
I have a VERIFIED Bodog Canada account.
I tried out thier new chequing deposit method.
$20 deposit
Wake up this morning my account is disabled.
Contact support and they need to VERIFY my account.
I tell them the exact date my account was already verified (sent folders are handy that way)
They confirm that yes I have verified already.
They want confirmation that the bank account is mine.
I don't have personal cheques and my statements are paperless.
I send them a screenshot from my online banking showing among all things my Name, Address Account number and the FACT that I have paperless banking.
Bodog insists I get a letter from the Bank Manager to verify my account.
Lots of back and forth, CS tells me my deposit will be refunded. Then I speak to finance and they tell me the opposite.
So now I am contemplating placing a stop payment on the measly $20 deposit, it will probably cost me more in fees but based on principle I would be happy to do it.
Also they refused to tell me who the payee on the cheque was, and I can't login to get any transaction information. Nor did they send a deposit confirmation email.
I am very very annoyed.
The end
PS: If you have deposited with Bodog Canada via the cheque method before and can send me the Payee info that would be great.
I have a VERIFIED Bodog Canada account.
I tried out thier new chequing deposit method.
$20 deposit
Wake up this morning my account is disabled.
Contact support and they need to VERIFY my account.
I tell them the exact date my account was already verified (sent folders are handy that way)
They confirm that yes I have verified already.
They want confirmation that the bank account is mine.
I don't have personal cheques and my statements are paperless.
I send them a screenshot from my online banking showing among all things my Name, Address Account number and the FACT that I have paperless banking.
Bodog insists I get a letter from the Bank Manager to verify my account.
Lots of back and forth, CS tells me my deposit will be refunded. Then I speak to finance and they tell me the opposite.
So now I am contemplating placing a stop payment on the measly $20 deposit, it will probably cost me more in fees but based on principle I would be happy to do it.
Also they refused to tell me who the payee on the cheque was, and I can't login to get any transaction information. Nor did they send a deposit confirmation email.
I am very very annoyed.
The end
PS: If you have deposited with Bodog Canada via the cheque method before and can send me the Payee info that would be great.