Richtree7
Dormant Account
- Joined
- Sep 22, 2006
- Location
- Massachusetts
I won $1,020.00 (mostly from craps game) and cashed out on April 13th. I was told it would be processed on April 16th....then it became, it will be processed after 2 checks had cleared from a deposit on March 26th. Those 2cleared on April 16 and they are now saying:
Thank you for contacting Customer Service. We sincerely apologize for the
inconvenience of our current Instant Check deposit delays. We have learned from our
third party processor that current pending Instant Check deposits will take another 10
business days to clear, which has affected a large number of our clients.
Again, we sincerely apologize for any inconvenience and we will work extra hard from a
customer service standpoint to win back the respect of you and the rest of our
clientele.
If you require any further assistance, please do not hesitate to contact us.
Thank you for contacting Customer Service. We sincerely apologize for the
inconvenience of our current Instant Check deposit delays. We have learned from our
third party processor that current pending Instant Check deposits will take another 10
business days to clear, which has affected a large number of our clients.
Again, we sincerely apologize for any inconvenience and we will work extra hard from a
customer service standpoint to win back the respect of you and the rest of our
clientele.
If you require any further assistance, please do not hesitate to contact us.