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Bodog getting slow to pay....

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Richtree7, Apr 23, 2007.

    Apr 23, 2007
  1. Richtree7

    Richtree7 Senior Member

    Occupation:
    Retired but still working
    Location:
    Massachusetts
    I won $1,020.00 (mostly from craps game) and cashed out on April 13th. I was told it would be processed on April 16th....then it became, it will be processed after 2 checks had cleared from a deposit on March 26th. Those 2cleared on April 16 and they are now saying:

    Thank you for contacting Customer Service. We sincerely apologize for the
    inconvenience of our current Instant Check deposit delays. We have learned from our
    third party processor that current pending Instant Check deposits will take another 10
    business days to clear, which has affected a large number of our clients.

    Again, we sincerely apologize for any inconvenience and we will work extra hard from a
    customer service standpoint to win back the respect of you and the rest of our
    clientele.
    If you require any further assistance, please do not hesitate to contact us.
     
    1 person likes this.
  2. May 7, 2007
  3. reda

    reda Senior Member

    Occupation:
    cleaning bussiness
    Location:
    HOUSTON
    same here. only i requested a small payout on april 4th and was told 15 days. here is is may 6th and nothing. i emailed bodog and they said they are having difficulties and for me to rest assure that my money was coming only they could not tell me when. i have no idea when ill get paid. they said they are very sorry and they are known for there fast payouts and are doing everything possible to speed up payments. they said they would email me when they have more news on my payment . i wont play there anymore until i know things are worked out .
     
    1 person likes this.
  4. May 7, 2007
  5. eduun

    eduun Most Annoying Forum Member of 2008

    Occupation:
    accounting
    Location:
    usa
    reda, I have been playing there for the last 3 months, and if you dont request a withdrawel thru western union, ALL of their checks have taken almost 30 days to reach my house.I dont think you have to worry about being paid.(they really should update their website to 30 days for checks).
     
    1 person likes this.
  6. May 7, 2007
  7. Richtree7

    Richtree7 Senior Member

    Occupation:
    Retired but still working
    Location:
    Massachusetts
    Eduun....

    Yes, you are correct. The first few times I requested a cash out with Bodog they were processed through Western Union within 3 or 4 days. This time I requested the same thing but because...they are saying a few online checks have not yet cleared..it is taking longer. The checks cleared my checking account more than 2 weeks ago. I just contacted Bodog by telephone and they are saying that I should fax a recent copy of my checking account statement showing the checks have cleared. They will then process the withdrawal. Hope that is the end of this wait.
     
  8. May 7, 2007
  9. eduun

    eduun Most Annoying Forum Member of 2008

    Occupation:
    accounting
    Location:
    usa
    I know this thread is regarding slow payments from bodog, but thru western union there is no other casino that pays faster!!!! right now it is the casino that I play at the most due to their fast and free payments!!!
     
  10. May 7, 2007
  11. reda

    reda Senior Member

    Occupation:
    cleaning bussiness
    Location:
    HOUSTON
    ok thanks for all the info. i will try western union next time . im sure ill get my money . thanks again
     
  12. May 7, 2007
  13. reda

    reda Senior Member

    Occupation:
    cleaning bussiness
    Location:
    HOUSTON
    oh i guess i need to ask if using western union do i need to go to my nearest western union and get a location address to supply to bodog? and i use the wire transfer option in the withdrawl section as my payout method? i asked bodog and they sent me a link but it didnt answer my question. how does it work?? thanks
     
  14. May 8, 2007
  15. Richtree7

    Richtree7 Senior Member

    Occupation:
    Retired but still working
    Location:
    Massachusetts
    Reda..

    If you call Bodog at there 800 number and specifically request it be processed via Western Union they will more than likely comply to your wish. Then within a day or 2 or 3, Bodog will e-mail you the information you need to pick up the check at Western Union. In my case, my local large grocery store will process it for me and the store even asks if I would like to cash the check at there store....and of course I say sure please do. You do not have to specify to Bodog which Western Union location you would like to pick up the check at. At Westernunion.com you can determine which location is most convenient for you.

    By the way....my Bodog cash out was processed today...after faxing info ref. to my credit card statement and proving that online checks had in fact cleared. Apparently the 3rd party financial service Bodog uses to process the transactions is not able to verify quickly?

    Hope this helps.
     
  16. May 8, 2007
  17. AminAdaway

    AminAdaway Dormant account

    Occupation:
    Student
    Location:
    Son
    I requested a cashout via WU in May 1, was approved the same day, and to this day no sign of my money :confused:
     
    1 person likes this.
  18. May 8, 2007
  19. dingo

    dingo Dormant account

    so bodog is issuing checks on western union? isn't this very expensive from an operator perspective?
     
  20. May 8, 2007
  21. GemG7

    GemG7 Dormant account

    Occupation:
    .
    Location:
    US
    Have you logged onto the Bodog website to see if you have the information in your messages? One time I didn't get an email with the WU information and when I logged into their website the information was there for a couple of days.

    Dingo no Bodog is not issuing checks through WU.
     
  22. May 8, 2007
  23. reda

    reda Senior Member

    Occupation:
    cleaning bussiness
    Location:
    HOUSTON
    hang in there . im sure its coming. its just hatieng the wait period. im ready to spend mine as soon as i get it. lol:)
     
  24. May 8, 2007
  25. AminAdaway

    AminAdaway Dormant account

    Occupation:
    Student
    Location:
    Son
    Yes, ive been playing there daily.
     
  26. May 9, 2007
  27. yameater

    yameater Meister Member

    Occupation:
    Chauffeur
    Location:
    USA, N.C.


    Try their Web page and log in. go to the mail icon, and you should see your WU info. there. I had the same thing happen. then I found it on the Web page. the info. did not come to my regular e-mail address the last 3 times.I waited 31 days for a check, so I will only use WU option now and I love it.
    good luck to you. ;)
     
  28. May 9, 2007
  29. AminAdaway

    AminAdaway Dormant account

    Occupation:
    Student
    Location:
    Son
    those are the same messages that you see when you open the cashier, still nothing
     
  30. May 10, 2007
  31. Richtree7

    Richtree7 Senior Member

    Occupation:
    Retired but still working
    Location:
    Massachusetts
    Received my cashout

    today. After requesting it on April 13th...A bit slow but always a relief to have it go through. (via western union).
     
  32. May 10, 2007
  33. AminAdaway

    AminAdaway Dormant account

    Occupation:
    Student
    Location:
    Son
    :mad:

    i mean, all they have o do is login into their WU account online and make some clicks :confused:
     

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